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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Kaye G
10/19/2020
Alex did a great job! He went over all of my problem areas before getting started. He was very thorough, very pleasant & respectful!

L
Luis r
10/19/2020
Very helpful technician he is well informed and answer all the questions I ask.

rcarmody284
10/19/2020
Dan gave a very professional and complete service to my property. He answered my questions and how the treatment works to protect us from the pests infiltration and prevention from there spreading. I was very pleased with Dan and his work.

D
Danna M
10/19/2020
Wish we could have her every time. First time I have seen all cobwebs gone on our back patio. Very nice, engaging and takes pride in her job. Very nice when she had to come back since I hadn't made it home yet. Couldn't be happier. Danna Mcginnis

G
Garnette G
10/19/2020
Very polite young man came and rang the bell introduce himself explain what he’ll be doing even though I had concerns then it was raining he took the time to explain everything to me

joshuabcarvalho
10/19/2020
Jamal Lee was incredibly thorough, professional, and polite. He did really great work and he did it fast.

pt8733
10/19/2020
My service was not completed. I opted for outside AND inside service. IF the Technician was here today, it was not known to me. It seems there was only partial service today, IF ANY. Please advise how I can CANCEL this contract!

R
Reza
10/19/2020
Tony was super nice and very through. Thanks for your service today

Eric T
10/19/2020
Fantastic, very helpful. Took initiative to evaluate the problem and propose a solution. Highly recommend Tyrone Cornelius.

Ciera T
10/19/2020
Deno did excellent and was very nice. Overall was a quick service and he got all of my problem areas.

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  • Residential and commercial pest control 
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