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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
nerak1_20
11/10/2020
Christian McNabb did an excellent job at my house. He was thorough, knowledgeable, and easy to work with. I welcome him at my house to perform Pest control any time.

Donnell C
11/10/2020
Anthony provided excellent service today at our home in Glendale CA. He is very efficient and has a very good personality. Work was done thoroughly and in a timely manner. He communicated well all in all, I wouldnt hesitate to recommend Anthony as a very good service provider Donnell Cameron

D
David S
11/10/2020
The technician was very professional. He did a great job! Thank you!

E
Erik
11/10/2020
My technician was very professional and polite. He informed me when he would arrive and when he did arrive. Thank you for a job well done

L
Lynne K
11/10/2020
Thorough, responsible and friendly service. We have had less pests since using Aptive. If we have had a problem, such as yellow jackets or ground bees, they have provided extra services to make sure we are satisfied and safe.

Sandra C
11/10/2020
No service was done today. Get your schedules and service organized. The last free re-service was last week. And on top you charge me for today. Refund please.

B
Bob D
11/10/2020
Stevie Lewis is exactly what I want in a pest control technician. From the top, he was friendly, courteous, clean and easy to talk with. He knows his craft very well, explaining this and that, and answering questions. He did a great job applying the product, not laying down a heavy spray. I’d like to see him treat my house again.

ifdwolf77
11/10/2020
Great service as always! Meet me at door, went over service and addressed any needs/issues I had.

S
Samir P
11/10/2020
Zack was friendly and knowledgeable, he took time to listen to me and suggested the right approach. Good work Zack. I appreciate your visit.

B
Bornhauser
11/9/2020
We were both very please with Dindial Mahabir work done at our home. He was very Thorough, Precise, Detailed, Courteous and showed great patiences for all of our questions. We would like him to be the person who comes to our home and provides your companies service. Sincerely, Mr. & Mrs. Bornhauser

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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