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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
imdocsm
12/11/2020
Miguel Oquendo was professional and informative He understood my pest problem when I described what I saw

Geri A
12/11/2020
Joshua did a really good job of getting those bugs! Thanks and come again!

Lois A
12/11/2020
Brian Boyle did a wonderful job on our yard, in garage and bathroom, the tech are always nice Lois Alcocer

ashley.e.mason23
12/11/2020
Terrible service! He didn't bother to knock on the door to see if we wanted the interior done (we did!) He didn't spray the backyard even though our gates are unlocked. I'm not at all happy with this. I'm looking for other pest control companies.

Tamsen S
12/11/2020
Connor left me a detailed email of pests treated. Communication is always great with plenty of notification ahead of time regarding upcoming service. They are very easy to get through to for questions or rescheduling needs.

J
Joseph M
12/11/2020
Always respectful and friendly people. Did not get his name on tpdays treatment. 12-11-20 at 1750 Citadel dr..Naperville

A
Anthony M
12/11/2020
Jennifer is an awesome technician. She is very conscientious. Great job as always!!

B
Barbara K
12/11/2020
Michael B. Was very professional and respectful. I was happy to see that he removed all spider webs. I hope to see him again for my next treatment appointment. Thank you, Michael. Sincerely, Mrs. Katona

C
Connie S
12/11/2020
Adam Austin was very friendly and knowledgeable regarding our Aptive Pest Control service. He even told us a couple of our window screens were not completely closed, leaving opportunity for critters to enter the house. Very appreciated. Thank you Adam for a job well done. Merry Christmas.

caf2233
12/11/2020
Conor did a great job. Would like for him to continue doing our service.

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$150 off Pest Control In Your Neighborhood

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  • Environmentally responsible products
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  • Residential and commercial pest control 
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