Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
L
Lenore J
12/17/2020
The fact that I did not get a text message before the gentleman came bothers me. I am not used to people dropping by my home unannounced. When we started this process I was told that I would be notified in advance when someone is coming. I really would appreciate it if we can keep that practice up. Thank you for the service.


H
Heather C
12/17/2020
He was very informative and explained exactly what he was going to do and why. Let me know what to watch for come spring. Asked if I had other issues and listened to what I had to say. Will be putting out a mouse trap box to help with the mouse issue in my garage.


joenulty
12/17/2020
I asked the tech to spray the kitchen. Joe Cipriano was very helpful and sprayed for ants around my kitchen area which hasn't been sprayed in nearly a year. Thanks


C
Claudine M
12/17/2020
Elizabeth Murphy was pleasant, helpful, informative, knowledgeable, and professional. She is an asset to your company.


J
Julie M
12/16/2020
Griffin was great! He went above and beyond - very nice and professional. He also took pictures and showed us where the mice might be getting in. We appreciate his extra effort. :-)


O
Olga G
12/16/2020
Greg was awesome! He was happy to help and was extremely friendly and respectful!!


L
Lynne
12/16/2020
Very professional service. Also, friendly, polite, helpful and informative about the products used and always ask if there are additional questions or if I need anything else. Everyone that has been to my home were super, no complaints.


J
Jen
12/16/2020
Our technician was very friendly and did a great job. He made sure he got the entire outside and didn’t miss anything.


C
Chris M
12/16/2020
Nothing against the tech. But I got his finished e-mail before I even got the e-mail saying he was coming out. I don’t think this is his fault, but is there any way to get notifications on you’re coming out at a minimum of a day in advance?


S
Stephanie K
12/16/2020
Kyle was great very professional and told me what he was doing and why. He was careful of my furniture and clothing as he was taking care of my home. Kyle is considerate of my time and called to let me know when to expect him. I would be pleased to have him back to treat my home.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control