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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
M
mclapp5526
10/18/2019
Darrell Jones was super nice to me and my wife. We said we had seen a few spiders and he said he had what we needed and put sticky box traps in our garage and storage room. Excellent service all around. Thanks, Mark and Kim Clapp

kateyteale
10/18/2019
Adonis was very polite. He listened to my concerns. And he took his time de-webbing and treating the areas of my concern.

B
Bill C
10/18/2019
He did a really great job. We were upset with a small invasion of crickets in the garage, and he went out of his way to assure me what he was doing would combat the problem. It was a very windy day, making his job a lot harder to do, but he accomplished it professionally. Very happy with the service!

tee.stephen11
10/17/2019
He did a good job, but he missed 1 spot of spider web in front of garage door. I just saw it when I work in the garage and I cleaned it up with broom, it is OK no big deal. Just make sure to double checks before leave next time. Thank you

psascendz
10/17/2019
This guy actually tried telling me he seen a bunch of fleas outside. Really quick, felt unprofessional, I don't blame that on the guy though. Either way, I don't feel like it was actually worth the money.

krcorsini
10/17/2019
Christian did a great job. He was on time and did a very thorough job.

tdplp49
10/17/2019
I Did Not get a service call this month or last month, but my card was charged. Why??

T
Ted M
10/17/2019
Technician was polite and did a thorough job. He let us know he had arrived and asked if there were any problem areas that needed to be addressed in addition to the usual service.

K
Karen
10/17/2019
I was very impressed with Eusebio Alvarez today. He did a great job.

Tom S
10/17/2019
The representative was very helpful and courteous.He did a very thorough job.

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    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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