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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Joseph W
11/5/2019
Jason was professional in describing the service that he would performing.He had a great personality and a work ethic that most people his age that I encounter on a daily basis would be wise to follow . Joe W.

Angie D
11/5/2019
I would like to request this technician for servicing my home each time we are due. Is there a way that I can do that?

T
Thomas S
11/5/2019
Technician showed up on time and performed a through job. Took his time and explained what he was using and why. Do not remember his nam but he is your only technician that lives in Kingwood. Thomas Smith (customer # 1463357)

N
Nancy S
11/5/2019
Joseph Duarte was the best technician we've had!! He was excellent. He also removed all the cob webs on our covered patios. I really appreciated this because I am only 5 feet tall and it is difficult for me to get on a ladder at my age of 76. Thank you Joseph. He was very polite and professional.

E
Eric G
11/5/2019
Vincent was very professional and did an outstanding job! We are very happy and satisfied thus far and hopefully we are on our way to getting rid of the unwanted guess. Thanks again

D
Debbie B
11/5/2019
Jacob was my technician and he did a great job. Treated the inside of my home for me. He was super polite and respectful. Explained what he was doing and called before he arrived

juliamd.jd
11/5/2019
Very friendly. Did a great job. Asked if I had any thing in particular I was concerned about

C
Chris
11/5/2019
He was awesome. Super flexible with my crazy conference calls this morning We worked out his entry into the house over text message to mess up my calls...thanks for everything

johnston.ana
11/5/2019
He came back and completed the job as requested since the previous technician could not access the back yard.

K
karen s
11/5/2019
Joseph was very friendly and thorough in his description of the service he was going to perform. He asked if I had any questions and made sure I knew I could call back if I need indoor service free of charge. Very solicitous.

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  • Residential & Commercial Pest Control
  • Free Online Estimates
     
     
     
    Treatments for: Moths, Cockroaches, Ants, Mice, Rats, Scorpions, Silverfish, Spiders, Ticks, Spiders, Bees, Hornets, Wasps, Termites, Mosquito, Wildlife Control, Rodents, Snakes, and Bed Bugs.
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