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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
D
Drew
11/23/2019
Gene LaCombe was my technician yesterday. In short, the man takes his job seriously and was extremely thorough. Aptive is lucky to have such a dedicated and professional employee!

K
Kelci
11/22/2019
Benjamin was great! Very informative and polite. I really appreciated that he let me know about my cats accident upstairs on the carpet.

Mike W
11/22/2019
Very friendly and agreed to come back to complete the inside work to accommodate my schedule.

C
Cindy T
11/22/2019
Very professional, courteous young man! Appreciate his respect and interest in completing a job well done.

Hai L
11/22/2019
Very professional & helpful. Very knowledgeable. Excellent job. He provided all that was ask. Very helpful and informative.

ymargaret0210
11/22/2019
Raymond Serviced us today. But I really love about Raymond is he calls first, I have dogs that I’d like to keep inside. And then he rings the bell and we chat about what he’s going to do of course he remembers his clients and tells me don’t worry, I remember from last time. I would love to have Raymond service us all the time. Thanks for everything, haven’t seen a bag since we had you, Happy Thanksgiving!

oferrand7
11/22/2019
it was nice chatting with adrian! looks like he was very meticulous with the spraying! hope all is well... thank you!

daliadelko
11/22/2019
Matt Abbot was really helpful and nice! He knew what he was doing!! Very nice and professional! You should give him a raise lol!!

Bob C
11/22/2019
Greg Reece is very professional and helpful while performing his job duties.

T
Ted G
11/22/2019
Did a thorough job and was efficient and polite. Showed up on time and was prompt on finishing his work.

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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