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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Ann S
1/21/2020
Jared did a great job this morning. Thanks for the help today. He was very polite and he answered all my questions.

Erica H
1/21/2020
He was great on listening to our needs, answering our questions, and making sure he got everything we needed covered. He went the extra mile to make sure everything was covered.

A
Alex T
1/21/2020
Christopher is always courteous, kind and accommodating. He is always on time and eager to answer any questions.

S
Sidnei C
1/21/2020
Rick Wimer did a very good job at home. He arrived at scheduled and did a fast and clean service.

rleitstein1
1/20/2020
Reshad Amami was friendly and thorough. He treated the outside of our home and prior to beginning asked if we had any concerns or areas that needed attention. Professional and kind.

leo9pereda
1/20/2020
Very polite, he explained clearly what was going to do and did a very good job, thanks

sona.shenoy
1/20/2020
Excellent service by the technician. He applied insecticide spot treatment throughout the house and kept sticky traps in each corner of the garage.

gmfadubato
1/20/2020
Migel was extremely polite. He was very informative. He made me aware of what services he was going to provide. He informed when he was completed with said services. He provided me with a telephone number and a written description of what the service provides and where to contact him if there was a problem.

T
THOMAS S
1/20/2020
The technician was very helpful and did his job well and quickly.

D
Dick V
1/20/2020
Chris did a great and thorough job for us this am. I am always glad to see the Aptive vehicle pull up out front, just knowing that my "bugs" will be gone again for another quarter! Thanks Aptive!

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$150 off Pest Control In Your Neighborhood

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  • Residential and commercial pest control 
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