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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Angela E
1/23/2020
This is your best tech so far from my experience. He walked around my property slowly inspected every tree and shred carefully, looking for spider eggs. He found a couple and show it to me. He than went back to the basement again, for a good 20 min. He was able to do extra service because I was the last assignment of the day.

S
Susanne
1/23/2020
Phillip N did a great job! He greeted me with a smile and answered my questions. Great service, thank you.

S
Stephanie B
1/23/2020
Jaret did an excellent job today. He answered all of my questions & was very pleasant.

G
Ginny
1/23/2020
Josiah Moore did and excellent job in all areas, We would welcome him again.

b.mcnair.nps
1/23/2020
Justin made me feel at ease and was very informative. So glad I have Aptive at my disposal and informed gentleman such as Justin to rely on!

V
Virginia P
1/23/2020
Aptive Pest Control review Erich serviced our home today. I was pleased at his customer communication. He answered my questions respectively and patiently. He seemed to understand his product and purpose for today’s service. He took ownership of the company and readily said they would return if a problem or need for pest control etc. I had a good feeling for Aptive Environment!

Michael S
1/23/2020
Thank you Keaton for treating the house on San Pedro today. I appreciate you treating the garage, but the real reason we leave that door propped open is so our little dog can get in and out of the house thru the dog door in the laundry room. I apologize if I gave you the wrong impression. Other than that, every thing looks amazing! I appreciate you being on time like you were.

L
Leslie K
1/23/2020
Very informative and friendly. She did a really nice job and took the time to answer all of my questions.

bmoozoun
1/23/2020
Thank you great job got everything that I needed. Did the sides with spider webs front and back. Thank you for the great job!

Giles P
1/23/2020
Very thorough and professional. Covered all areas very completely. Spent a very adequate amount of time spraying.

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