Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
L
Lisa C
2/1/2020
Jared did an excellent job today. He was very friendly, professional, and informative. He took time to answer all of our questions and addressed all of our issues. I have had aptive for a couple of years and I have not had a pest problem since.


erolda1962
2/1/2020
The technician Marvin Johnson was very warm and welcoming. Even though I was home alone I did not feel afraid to have a stranger in the house. We talked as if I knew him for some time. Marvin explained to me what he would be doing. He seems very committed to his job, very Knowledgeable and professional. This is my second time having Aptive in my home and I would recommend them to friends and family because of their professionalism.


Debra P
2/1/2020
He didn't have enough chemicals to do the inside and he said he would schedule an appointment for someone to come back and when I called the next day that hadn't been done. If I hadn't called I would've never known, and wouldn't have had my service completed.


Jim L
2/1/2020
Sergio was a very polite and helpful and professional employ. He also walked thru before and after he completed the job.


Cassie L
2/1/2020
We had a sighting of silverfish that we told our technician about and he provided special treatment for that as the regular treatment doesn't deal with silverfish.


dadrad
2/1/2020
The company called ahead to let me know when they were coming. They have been helpful in keeping mice out of our home, as well as bug-free. Very reasonable price for service.


mikeclogan55
2/1/2020
Gus Dimas showed up when expected. He is polite and courteous and got right to work to clean our eaves and apply the treatment. Thanks Gus!


F
Frank C
1/31/2020
Robert called before he arrived, was friendly and performed his job in a professional manner


T
Theresa C
1/31/2020
We are very pleased with your service and have seen the greatest improvement in pest control. Thank you so much!


reedlarry567
1/31/2020
Did a excellent job and got the important areas, would recommend this tech again



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control