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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
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Yogendra N
2/24/2020
Your Technician provided good Service. In appreciation, I gave him the tip as well. Thanks for the timely service.

lamarscales
2/24/2020
The teach was very professional, aarived on time, and provided great service.

R
Raymond L
2/24/2020
Very professional. Very informative. Excellent service. Best I’ve seen in a long time.

dawncraasch
2/23/2020
Philippe provided a full service and gave me good explanations. The best news is no mice in the house now!

A
Anthony t
2/23/2020
My wife said a young man by the name of Tabensky came out on 2/20/20 and service the outside of the home but no one returned on Saturday to do the inside we were home all day Waiting

arklahoma123
2/23/2020
Justin treated our home both inside and out. He was very courteous and professional.

jennlkosi
2/23/2020
Hi I wanted to leave a comment about our technician, Clint. It’s a small thing; but it’s not, actually! I had to leave soon after he arrived so he needed to move his car so I could back out. As I was leaving he waved and smiled and then I noticed as I drove past he actually brought our trash cans in 😳 I thought, wow, who does that?!! That is so awesome. How thoughtful that was. I didn’t even get a chance to thank him and he just smiled and waved. You’ve got really good people working for you, and Clint is definitely one of them. It was an act of random kindness. It didn’t go unnoticed and was much appreciated!

Joe L
2/23/2020
As always a thorough and professional Job. My thanks to Aptive Technician, Brendan Hawthorne.

M
Ms R
2/22/2020
Benjamin Veiga was friendly and courteous and introduced himself in a professional manner. Did a good job!

A
Amy
2/22/2020
Chris S. was so kind, informative and helpful! Everyone that comes out is so nice. It is so appreciated.

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$150 off Pest Control In Your Neighborhood

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  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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