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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
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Dawn G
3/24/2020
Corey was very nice and very detailed in what he would be doing to help combat our ants!

judyhugh12
3/24/2020
Working the crevices was important. Centipedes, millipedes, spiders are especially easy to enter the house.

K
Karen L
3/24/2020
Robert Bianchi was thorough when conducting our treatment. He was professional when he called to let us know he would be starting and asked if there was any specific area that needed attention.

blvassallo
3/24/2020
He was very thorough and pleasant. I have the same bugs inside the house. I think that they run away and come inside. I can't live with bugs so if you can't do inside, I will need to get another service.

S
Steve S
3/24/2020
Technician came to the door, kept his required distance, and properly explained the services being done that day.

M
Michael P
3/23/2020
Adrian was Friendly, Courteous, and Thorough. Greatly appreciated his diligence to the job at hand. Thanks

T
Tim S
3/23/2020
Michael is always pleasant, thorough, and professional. Today we exchanged greetings at my door maintaining distance. I wish him well.

jennifer.reisdorph
3/23/2020
Thomas G. Or B. I can't remember what his last name began with, he did an excellent job and was very thorough and I appreciated all of his information that will help me be me more aware of trying to control the rats. Thank you Thomas, Jennifer Reisdorph

Mark K
3/23/2020
Caleb came to the door and told me what he was going to do. Exercising personal distancing as a precaution was duly noticed and appreciated. He did his tasks in a professional manner and let me know when he was finished. Unlike so many "service" industry personnel who fail to let the customer know they are in the yard or what they are doing, Caleb kept me apprised. Great service.

S
Sanjay K
3/23/2020
Marquis was very Cheerful, helpful and went beyond to complete the work. He and his partner did a great job.

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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