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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
aguilarojasa24
5/18/2020
Zachary. Did a great job. Very professional and he arrives on time Thank you Zachary.!!!

timmcal
5/18/2020
The technician was on time and courteous and informative. I would highly recommend.

Keith E
5/18/2020
Tech would not spray inside. Said he was sick and could not come inside. Why do I need him if he is not going to do a complete job?

vr0624
5/18/2020
The exterminator was very friendly. He answered any concerns. He also took care of what we asked for. We were very pleased with how knowledgeable he was.

K
Kelly C
5/18/2020
the crew was great! very professional and knowledgeable! our sales person took his time explaining the products and service

F
Frank A
5/18/2020
I am very happy with the service. I needed a touch up before my next scheduled service to get some new spiders that were in the rear patio area. A technician showed up no questions asked, cleaned and treated the areas of concern. He was very courteous and paid close attention to where my house needed treatment.

williamcoppola261
5/18/2020
Louis Rosenberg was prompt, courteous and professional. He left my property as clean as when he arrived. Outstanding service.

Stephen M
5/18/2020
Tech was very thoughtful, asked good questions and followed through. He did work well and effectively caring out our query. Thank You

calloyd413
5/18/2020
Great guy, called to confirm, call when when he was on his way and called when the job was completed and confirmed when he left, what was done. It was a wonderful experience and truly professional.

Cindy L
5/18/2020
Appreciate the kindness and attention provided to us by James Williams on 5/18/20. He was courteous and professional as he listened to our specific needs and proceeded to address them in a manner that he felt was the most appropriate. (I hope he can receive a $5 WOW factor bonus, as I was unable to figure out how to leave a specific review for him with the instructions provided via the goaptive.com/wow/ link to Facebook.) Cindy W.

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$150 off Pest Control In Your Neighborhood

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  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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