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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
lamlite2
5/20/2020
He was real quick like he was in a hurry. I don’t know if he checked around the whole house for bee. He did get the one wasp nest. I do know when he sprayed for spiders I was outside with my neighbor and we did not see him spray in the front of the house

D
Dotty W
5/20/2020
Danny was friendly, helpful and tried to do everything I asked him to do, though there are still some ants.

annafallsdown
5/20/2020
Everything was addressed inside and outside and the technician was very friendly.

N
Nancy
5/20/2020
The technician showed up as scheduled and on time. She did try to contact us prior to spraying, but we were not able to answer. She did do her job though as requested. She sprayed all over the outside of the house in a timely manner.

M
Michael L
5/20/2020
Announced himself and asked if there were any problem areas then proceeded to do the job .

D
Denise W
5/20/2020
I am extremely please with the service provided by Sergio Garza. He was very courteous, professional, and very thorough. Sergio took the time to explain what he was going to do and went above and beyond to ensure he did not miss anything. I enjoyed talking with him and hope he will continue to service my home. He is a true asset to Aptive.

R
Reggie
5/20/2020
Great job guys, no complaints at all and my wife is happy, no more ants.

R
Richard N
5/20/2020
First time at the house for Eli. Thank you Eli for coming early and promptly. He did a great job going throughout the yard and the perimeter of the house spraying and dusting for cobwebs. I want you to know that we appreciate your efforts for the job well done.

J
Jim N
5/20/2020
Jimmy asked if I had and problems and I let him know and he sprayed the areas that I mentioned. He was very helpful.

A
Aaryn
5/20/2020
He was great, he got here early and was professional and super nice. Thanks so much!

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  • Residential and commercial pest control 
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