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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Holly H
5/27/2020
Very friendly & knowledgeable! He walked the house for our problem areas & then found a wasp nest, so he took care of that as well! Thank You!! :)

S
Scott H
5/27/2020
Tech was awesome, he was very prompt and went about his business. He was done in 20 minutes.

pjt766
5/27/2020
Came last week without an appointment. Told to not return without one scheduled. Came anyway when wife was here and did service. I’ve now had three “Quarterly Services” since January.

D
David B
5/27/2020
He was conversational and professional. I am glad I am on his route. I have already told 3 people in our neighborhood about him.

dawnmannion48
5/27/2020
Awesome. Very kind, courteous, respectful and professional. Both of them! Thank you.

Kimberly C
5/27/2020
Thank you Tom Lauderdale....protecting my home from these pest! Look forward to the next round of protection

Greg P
5/27/2020
Our tech was helpful and courteous. Sprayed the inside for us, as well as, the outside

kwatson849
5/26/2020
It's to early to say if the spraying for bugs worked yet but so far my experience with this company has been absolutely fantastic. Montel Brackins was very thorough and efficient. He was polite and showed up right on time. I felt comfortable and safe letting him into my house. He stayed very professional the entire session. The only bad thing at this point is only if the spray doesn't keep the bugs (wasps and spiders) , and right now it's to soon to tell. ( But I'm pretty sure that it will work)

Derrick B
5/26/2020
Show me all the areas that you sprayed took down wisp beds and explained to me the process.

J
James D
5/26/2020
Seemed very professional explained the process well, so far I'm satisfied. Seemed like a nice guy.

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