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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
E
Eileen
6/4/2020
Very professional and personal in all aspects of his job performance. Strove to make sure of my concerns after visualizing the ant colonization trails from my home's foundation and across my front porch. Thank you!

S
Stephanie S
6/4/2020
Charles did great and was very efficient. I appreciate your time today! Thank you!

rmbentle86
6/4/2020
Quick and thorough! The young gentleman was very professional and detailed in his explanations, and started working right away at removing some old hornet nests and making sure to spray everywhere promised, very happy with his work.

marktillotson93
6/4/2020
He did a great job treating my home/yard. He was very thorough with his process and took his time to hit all the areas. You can tell he took pride in his work which is a rare thing these days.

Shirley B
6/4/2020
The technician, America did a fine job. He checked in upon arrival. After mixing the treatment materials, he proceeded with the application. Upon completing the job he indicated that the work had been completed. Gary B.

K
Ken K
6/4/2020
The tech was here for 10 minutes. He did not ask if I had any special needs. Apparently he replaced rodent bait...we don't have rodent bait around the house. At more than $75/ hour, I expect a lot more.

Frank R
6/4/2020
Very thorough in going around the property, both inside and outside the house.

kristen.lester74
6/4/2020
Marques was amazing and incredibly thorough! I will be requesting him again in the future. Thank you, Marques!

Thomas E
6/4/2020
Ethan Evans performed our initial service today. He was prompt, courteous, professional and very thorough. I can see why aptive is the fastest growing pest control company in the US! You deliver!

rinapatel628
6/4/2020
Friendly , listens carefully . Unfortunately the insect control is not working. My insect problem is still significantly visible

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