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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Misty N
6/6/2020
Very polite and through! Did a wonderful job spraying and such a respectful crew you have!

j.todd.wilson
6/6/2020
Fred was great. Friendly, accommodating to the pets and family, always smiling and laughing.

B
Beth L
6/6/2020
I have been using Aptive now for a few years. All of your staff has been wonderful and today one young man stands out. His name is Daniel Dillard. I felt like he went above and beyond. Everything about him is exceptional. He is knowledgeable and friendly. I wish I could request him every time. Well done Aptive.

C
Chris
6/6/2020
Awesome job very polite and professional. Very knowledgeable about his job and explained everything to me what he was about to do before doing it

K
kitty
6/6/2020
just what we needed thx:) glad to know the scorpions are gone

R
Rob P
6/6/2020
Mr. Abbott was professional, respectful and efficient. He was polite with e and my family, respected my pets and thoroughly serviced the property.

oregonweiser
6/6/2020
My home office window is in front so it is great to see people arrive with smiles and be surprised when I open the door prior to a knock :-). Both men were attentive to detail and thoughtfully methodical. I appreciate the thoroughness of the report as well.

J
John L
6/6/2020
He was friendly informative and completed the task in a efficient professional Manor

kellyjhenneman
6/6/2020
Today was our first treatment. The technician was very polite and through with treating our property. Job well done. Thank you.

Marilu T
6/6/2020
He was very thorough in servicing my home, targeting all of the areas that I discussed with him.

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$150 off Pest Control In Your Neighborhood

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  • Residential and commercial pest control 
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