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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

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Veronica M
6/18/2020
Pete was extremely friendly and honest. He got right to work but after he talked to us and we learned more about the company and what to expect. Thank you Pete!


Will H
6/18/2020
Much more helpful/informative than the initial crew. I appreciate that he took his time and paid attention to everything because i have pets. As well as checking to see if anything else was needed prior to leaving. I’d like him on my regular care if possible


emmi.fulton
6/18/2020
Very polite and professional. He covered every areas I expected. Great job!


T
Teresa S
6/18/2020
Andrew was great and seemed very concerned to address all the areas that are potentially a source of our ant problem. Thank you-- would love to have him as out tech in the future!


nancyplatto
6/18/2020
I will be amazed if anything that was done today will result in less mice. He was here maybe 45 minutes. He said he looked for mouse holes and only found one, and then said he would not fill the mouse holes because it was too big. Isn't that why he was here????? With the 30-40 mice(that we caught)that I told the first guy about there HAS to be mouse holes. This technician did NOT spend the time needed to search out the entrance routes. He was VERY young and inexperienced. He said he had no idea how the mice were getting in. I am not encouraged.


V
Victor L
6/18/2020
It was a relief to have a professional such as Q to service our home. He was very thorough, professional and courteous. He answered all of questions and addressed all of my concerns including a nesting ground for wasps. He also took care of scorpions entering our home. Please send Q to service our home every time. Thanks again Q!


Jeremy H
6/18/2020
Technicians were thorough and asked clarifying questions to make certain that I was getting the service I requested. Very much appreciated!


l.haleywalter
6/18/2020
Tyree was awesome! Very friendly, thorough & I could tell he took pride in his profession


Jeff S
6/18/2020
Justin Phillips presented himself in a friendly and professional manner. Jeff Stapleton


L
laurie p
6/18/2020
He was quick and answered all questions ask of him before treatment.



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