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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
L
lj
7/8/2020
Jeffery Ehlers 7 was prompt, professional and through. Pleased from our service!

L
Lori H
7/8/2020
Matt did a great job and was very friendly and explained the application process to me.

T
Tyler
7/8/2020
Devin did his job but needs to be more customer friendly and sociable and don’t be so awkward

kenneth.brown1974
7/8/2020
He did a rush job he didn't spray in the crevice of the house came really late so he rush didn't knock no wasp nest down with that huge brush he had I'm really disappointed I'm will be looking into another company he was here for 5 minutes or less

S
Suzanne
7/8/2020
Amanda did a great job today removing the wasp next. She worked extra hard and was very professional. Thanks to Amanda we are happy With our service. Suzanne Carter

S
Sheldon C
7/8/2020
Absolutely Horrible! Needed to refill and not only broke my hose but left the water running - what's obviously worse, is he said nothing!

jlancrum1003
7/8/2020
The tech was very professional. He was kind. He was friendly. He was very thorough. Job well done!

sly00717.77
7/8/2020
great job on follow up treatment. tech was professional and prompt. asked lots of questions to ensure my needs were met.

Y
Yesenia
7/8/2020
Cody Amundson was very professional, he introduced himself and explained everything. He took care of the wasps nest and ant problem. Great customer service. Thank you for your outstanding service. By the way the link https://www.goaptive.com/wow/ does not work. I was unable to fill out the quick review to request the $5 bonus for Cody Amundson.

M
Marti.lamar219
7/8/2020
Zachary Wood was at my neighbor’s house doing their treatment. I asked if he could come to my house when he finished and do something about my ant problem. I didn’t feel like they were addressed on the last service. Zach made a call to get the green light and then came right over to take care of it. Thank you Zach, you went above and beyond the call of duty.

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$150 off Pest Control In Your Neighborhood

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  • Certified, professional specialists
  • Residential and commercial pest control 
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