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National Moving Services Inc Moving Companies Review

738 Customer Comments & Reviews - see all comments
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Founded in 2019, National Moving Services Inc is a licensed moving broker that helps residential, commercial, and military customers find the best moving company for their unique moving needs. The company's partners operate locally, intrastate, and interstate and offer a range of specialty moving services. National Moving Services Inc is located in Delray Beach, Florida.

How is National Moving Services Inc rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.3/5
Reputation

Overall Rating: 4.1 / 5 (Excellent)

National Moving Services Inc is a moving service broker. The company does not actually perform any moves on its own, but rather it partners with multiple movers who physically transport your belongings. That helps the company find a moving deal that suits your schedule, budget, and special service needs,
National Moving Services can connect both residential and commercial customers with moving companies that perform local, intrastate, and interstate moves. Their partners also offer storage solutions, which can be handy when you must leave one home or business before your new home is available.

Customers can request a quote online, but for greater accuracy, quotes are only provided after you speak with a moving specialist who can assess the scope of your move.

Services

Service Offerings
Residential
Corporate
Distance Offerings
Local
Interstate
Additional Services
Self-packing Storage / Shipping Cubes
Storage
Packing & Unpacking
Quote Options
Phone

Services Offered - 4.5 / 5

National Moving Services Inc connects customers with local, intrastate, and interstate moving services for both residential and commercial customers. Other services offered by the company's partners include packing/unpacking and storage.

Reputation

2016 Complaints
18
BBB Rating
A-
Year Founded
2019
Date Collected
2021-04-14

Reputation - 4.3 / 5

National Moving Services receives an A+ rating from the Better Business Bureau. In our experience, that's an unusually high rating for a moving services company. The company is not yet rated on Trustpilot.

The Department of Transportation has registered about 18 complaints against the company. But customers should be aware that, since National is a moving services broker that hires physical movers and doesn't perform moves itself, these complaints may relate to the movers National partners with. It is always a good idea to investigate the reputation of the company that you actually contract with to physically move your belongings. You can do that by visiting the Department of Transportation website and searching its complaint database using your mover's DOT license number, which should be plainly listed on your moving quote or contract.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3341650
MC License Number
01066696

Fleet - 3.7 / 5

National Moving Services Inc doesn't own or operate a fleet of its own. The company is a licensed moving broker that subcontracts with physical moving companies to provide physical moving services for customers.

Contact & Additional Info

Homepage URL
Company Phone
(855) 967-0102
Headquarters Address
1615 S CONGRESS AVE STE 103, Delray Beach, FL, 33445

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738 Customer Comments & Reviews

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Victor A
7/28/2021
I have never experienced suck an unprofessional company in my life the head of customer service Steven actually started yelling at me when I confronted him and this company about it’s practices dealing with my 74 year old mother I will never recommend use etc… this company. I wish I could leave this message and not give a star at all they don’t deserve it.


maryarchana04
7/23/2021
One of the worst company they initially quoted 4K and changed it to 11k and we did not add anything new. When we called the manager he was very rude. Everything they said was a lie and one of the worst company.


K
Kenny
7/20/2021
The worst company EVER. DO NOT DO BUSINESS WITH THEM. They lie right to your face. They have a sales person named Leo Henn.... be careful with him. How can a company like this be allowed to operate, or let alone be rated A- by BBB? A 11k move turned into 23k move and there was no change whatsoever on my inventory. In fact my inventory decreased as I packed and discarded things. They charged me for packing and packing materials and two guys showed up to move us with non of the things I was expecting based on my contract with them. Please save yourself the hassle. These are a bunch of thieves operating in broad daylight.


S
Sal
6/26/2021
Please, DO NOT USE. You will only regret it. They are only the broker. There are hidden fees. No one calls you back! They lie right to your face. They have all their bases covered to screw you. Please don't ignore this warning!


L
lisa
6/8/2021
My experience is identical to the ones below. lies, shifty subcontractor, inaccurate information. a $5000 move turned into a $12000 move. DO NOT USE THIS COMPANY. the BBB gives them an A+?????


jonhandy93
6/4/2021
Absolutely horrible service. Do not use this company!! Do yourself a favor and either rent a Uhaul or a Pod. They do nothing to help ensure a timely delivery. Our belongings have been sitting in a warehouse in LA for a month because the company they contracted out to cannot find a driver. I don't understand why they would take my money and things if they don't have a driver. And compensation for a late delivery is absurdly low: $20 a day for every business day it is late. Choose a different company!


mary.skeen
6/3/2021
This was the worst experience with a moving company, since they are brokers they will not guarantee your move dates even though they supply an extra day. I scheduled my move a month in advance for a a Friday with Saturday as my back up day. Received a call Friday a few hours before the scheduled arrival that they were running late for the 5 pm-7 pm window and would pick up Saturday between 5 pm and 7 pm. Saturday was the flex day they had given me so I was fine with this. Saturday afternoon I received a call that they were running behind and I would not be picked up until Sunday morning between 7 am and 9 am, first pick up of the day. This required me to rebook plane tickets, and... Read More


T
Tom E
5/22/2021
The sales rep at Nationwide lied to me every step of the way in order for me to hear what I wanted so that I would sign the contract. He told me that the movers would be trusted partners of Nationwide. The "company" that showed up to pick up my stuff two Ukranian gentlemen in a beat-down white truck. They barely spoke English and showed up 7 hours later than I had originally been told. It took them 6 hours to load the truck with the contents from my 3 bedroom home. Originally, when working with the Nationwide sales rep, I was told that my stuff could be picked up in OH and delivered in WI the following business day. That also turned out to be a lie. I've now been waiting for 3 days and the... Read More



Top Rated
Our Partner
  • $400 discount for interstate moves
  • Specialized in long-distance moving services in the continental US*
  • 30 days of free storage with free re-delivery
  • 10% early reservation discounts (30 days advance notice)
  • Discounts available for AARP, AAA, military and students
*excluding Alaska and Hawaii