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Midland Van Lines Moving Companies Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
135 Customer Comments & Reviews - see all comments
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Founded in 1997, Midland Van Lines has been providing professional long distance moving services for 26 years. The company currently offers home goods transportation services in the continental US. The company has headquarters in Tacoma, Washington.

How Do We Rate Midland Van Lines?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Our Overall Rating: 4.4 / 5 (Excellent)

Midland Van Lines provides residential and commercial moving services for out-of-state moves. Although the company doesn't have a strong online presence or many consumer reviews, it has 26 years of industry experience. Midland Van Lines is an authorized home goods motor carrier under the FMCSA.

Services

Service Offerings
Residential
Distance Offerings
Interstate
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Midland Van Lines offers long distance moving services and professional packing services for residential customers moving households of one to upwards of five rooms, as well as for commercial customers.

For customers doing their research on these services, the company offers free moving estimates. To get a quote, customers can fill out a form that asks for specifics about their move, including the date, location, and number of rooms to be moved, as well as how they can be reached. They are also given the option to schedule a phone call with one of the companies moving consultants.

An agent will reach out by phone call or email to request more details and provide more information about available services. They will also provide a link to list the items that will be moved. This will help the company assess how many trucks and movers will be required, and provide a more accurate estimate to customers.

Reputation

BBB Rating
A
Number of BBB Positive Reviews
3
Number of BBB Negative Reviews
2
Year Founded
1997
Date Collected
2023-07-05

Reputation - 4.5 / 5

Midland Van Lines is currently not accredited by the Better Business Bureau, although the company's earns an A rating from the BBB. Its BBB customer review rating is 3.4 out of 5 based on 11 reviews. The company is not reviewed on Trustpilot.

According to the DOT, as of 2023, Midland Van Lines has had four complaints lodged against it with the National Consumer Complaint Database.

Fleet Details

Number of Trailers
8
Number of Tractors
8
Department of Transportation License Number
3443886
MC License Number
1119255

Fleet - 4.5 / 5

According to the Department of Transportation, Midland Van Lines is carrier authorized to transport household goods. The company's fleet is comprised of eight tractors and eight trailers. It is insured for bodily injury and property damage, as well as cargo.

Contact & Additional Info

Homepage URL
Company Phone
(800) 813-0565
Headquarters Address
15413 1st Ave Court South, Tacoma, WA, 98444

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135 Customer Comments & Reviews

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M
Michael E
6/18/2025
It isn’t a very long way we had to relocate to but I couldn’t possibly imagine taking on the responsibility of moving on my own. I hired Midland van lines because they were recommended by a friend. They gave me a very reasonable quote and promised to take good care of my belongings. The crew of 4 men arrived 10 minutes late but I think they more than made up for it given how efficiently they worked. They packed everything carefully and properly and then loaded them onto the vans. I was very pleased to see how they put everything in vans trying to minimize damage later on. My belongings arrived right on the scheduled day and everything was in good condition. I certainly understand why they... Read More


D
Debbie R
6/17/2025
Many of my friends suggested that I hire Midland Van Lines for my move. I wasn’t quite sure but I hired them anyway. Their men arrived early on the moving day, which was quite unbelievable to me. They got to work when we were ready and the clock didn’t start till then. They worked very efficiently packing and loading everything. The company only gave me an estimate beforehand. I didn’t really know what the final bill was going to look like. They delivered everything the next day after I arrived at the new house. Everything was in great condition. The final bill was handed to me and it was very close to the original estimation. I know now why everyone keeps singing their praises.


G
Garry S
6/16/2025
Although I had never relocated before, I didn’t have the best of impressions about moving companies. All my friends always told me what thieves they all are. But when I hired Midland van lines to handle my sister’s move, they blew me away. Here is a moving company that maintains timing, employs excellent movers and has customer service that is just awesome. I had a ball seeing the movers at work when they were moving her belongings. Everything went like clockwork with these guys! Even the delivery went without any drama. My sister is too busy to be writing a review and so she asked me to do it; I happily obliged.


app1dak
4/18/2025
Midland Van Lines has only delivered 1 of 2 trucks with our belongings, and will not give us an ETA for the delivery of the remaining items. We have paid in full for pickup and delivery, for both truckloads. It has been 3 weeks past the agreed upon delivery date. Customer Service says they have to get the ETA from Dispatch, and Dispatch will not return calls or emails (nor answer the phone).


N
Nancy R
1/15/2025
This company was very unprofessional. It began after the quote and contract signing of course. The day of the move as soon as the driver came into the house and went around the rooms,he says it will be 4,000 dollars more than was quoted. Keep in mind, that I had since given away half of the items that I was quoted for. When asked why is my cost not lower, he says because of the dimension of my furniture. This is such a rip off. When my furniture arrived my 75 inch TV was broken. The driver told me to call midland customer services. I filled out the claim papers in which I was able to show the cost of my TV was 1500, and they offered me 150 dollars. They made me aware that there is no other... Read More


L
Leonard T
1/3/2025
Midland Van Lines is the worst moving company I've ever dealt with. Their reviews are fake. While the sales rep, Steven, initially reassured us with reasonable pricing and delivery promises, everything fell apart after that. Frank, another representative, was shockingly rude—accusing me of being a fraud and dismissing issues as a "language barrier." Delivery, initially promised between November 22-24, was delayed to the 26th, and they called at 11 PM on the 24th with no explanation. When the movers finally arrived, they demanded an extra $2,000, claiming their "eye measurement" was better than the dimensions we had carefully provided. To top it off, the lock on the truck was frozen due... Read More


C
Claude F
1/2/2025
Run as far from this company as you can and DO NOT under any circumstances give them monies. They are crooks that take deposits and never have any intention of picking up or delivering your belongings. They claim to want to help but do not and then ghost you! James, Gary, Frank and Jose CANNOT be trusted. They have illegal practices and lure you into giving money via cash or personal check


V
Virginia R
12/26/2024
Midland Van Lines exceeded my expectations! They were prompt, courteous, and very careful with my belongings. Their pricing was transparent, and there were no hidden fees. The whole process was smooth and hassle-free. I highly recommend them to anyone looking for a trustworthy moving company.


I
Igr
12/23/2024
Midland Van Lines is the WORST moving company I’ve ever dealt with. While the sales rep, Steven, initially reassured us with reasonable pricing and delivery promises, everything fell apart after that. Frank, another representative, was shockingly rude—accusing me of being a fraud and dismissing issues as a "language barrier." Delivery, initially promised between November 22-24, was delayed to the 26th, and they called at 11 PM on the 24th with no explanation. When the movers finally arrived, they demanded an extra $2,000, claiming their "eye measurement" was better than the dimensions we had carefully provided. To top it off, the lock on the truck was frozen due to the cold,... Read More


J
James H
12/23/2024
The team at Midland Van Lines was so friendly and helpful. They arrived on time, packed everything securely, and ensured my belongings were delivered safely. They even set up my furniture at the new place. If you want hassle-free moving, this is the company to call. Truly exceptional!



Top Rated
Our Partner
  • A+ Rated Moving Company (Carrier)
  • FIDI Accredited Moving Company
  • $350 discount when you mention (over the phone only)
  • One month of storage FREE
  • Auto transport available
  • US DOT: 2293832