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Authority Moving Group Moving Companies Review

14 Customer Comments & Reviews - see all comments
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Authority Moving Group is a Florida-based moving company that operates in 44 states. It offers residential and commercial moving services, locally and cross country, along with packing and storage services, auto transportation, and specialty moving services for large or valuable items like pianos, pool tables, and fine art.

How is Authority Moving Group rated?

Breakdown

4.5/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Overall Rating: 4.2 / 5 (Excellent)

Authority Moving Group is a moving services broker, which means that it doesn't actually move your things itself. It partners with movers across the country who do the actual moving. This approach means you can't get an immediate quote because you have to wait for Authority Moving Group to contact its partners first. It also means it's difficult to assess the quality of service because everyone's experience could be different. But moving brokers like Authority Moving Group are required to use Federal Motor Carrier Safety Administration (FMCSA) registered movers, so no matter who you get, you'll be dealing with a reputable company.

Services

Service Offerings
Residential
Corporate
Auto
Government/Military
Distance Offerings
Local
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Quote Options
Phone
Pickup Restrictions
Authority Moving Group does not pickup from AK, HI, MT, ND, SD or WY.
Restrictions
Authority Moving Group does not deliver to AK, HI, MT, ND, SD or WY.

Services Offered - 4.5 / 5

Authority Moving Group's partner movers can perform a variety of services, including residential and corporate moves, auto transportation, and specialty services like military and fine art moving. You can also make arrangements to store your belongings with the company. Because Authority Moving Group is a broker, it must send your request to its partners who bid on the job, so there's no way to get an instant quote. Instead, you must enter your information and wait for Authority Moving Group to get in touch with you.

Reputation

2017 Complaints
0
2016 Complaints
0

Reputation - 4 / 5

There isn't a lot of information about Authority Moving Group online, so it's difficult to assess customer opinion of its services. It's not rated with the Better Business Bureau or TrustPilot. The company is registered with the U.S. Department of Transportation (DOT) and no complaints have been filed against the company with the DOT in the last four years, which is encouraging. The lack of information may be due in part to the fact that Authority Moving Group is a moving service broker, not an actual mover, so if users had any complaints or glowing reviews, they would most likely aim them at the company that actually moved their belongings.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3279969
MC License Number
1036864

Fleet - 4.5 / 5

Authority Moving Group doesn't have its own fleet of movers. Instead, it partners with Federal Motor Carrier Safety Administration (FMCSA) registered moving companies nationwide to pick up, transport and deliver your items. The company you'll work with depends on where you're moving and whether you have any special moving requirements.

Contact & Additional Info

Homepage URL
Company Phone
(800) 471-8116
Headquarters Address
2755 S. Federal Highway, #20, Boynton Beach, FL, 33435

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14 Customer Comments & Reviews

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Sarah O
9/9/2021
Authority Moving Group use third party moving companies to move customer’s furniture. They do not inform you of this before they you sign a contract. The companies they use have no professionalism. They destroyed my stuff with sever water damaged. Many of my items were covered with mold. Sever furniture pieces were broken or smashed beyond repair. Neither company will do anything to help repair or replace items. They hide behind their damage clause in the contract so they can miss handle customers items with no worries of settling any claims. I would stay away from this company as much as you can. Unless you don’t care what condition your items arrive at there destination.


Miranda J
8/2/2021
DON'T EVER HIRE THIS COMPANY. Worst company ever. Customer Service support agents and managers hide behind answering service and never get back to you. Quick to take your money but never deliver. Move never happened and has never returned deposit. Been over 2 months.


jcannady32
7/30/2021
If there was a way to leave negative stars I would. This company is terrible and they falsely advertise their services. AMG is NOT a moving company despite the photo on their page of a man wearing AMG branded clothes. They are broker, but they won’t tell you that. Once they collect the initial payment, they shop your job around to movers who will do the job for very cheap rates. Theses other companies are not required to abide by any of the details in the contract you sign with them. Additionally, they do not stick with you through the move. Once you pay, they disappear and all your calls are routed to an answering service. And they never call you back. only time I got response back from... Read More


kkpilot25
5/18/2021
Worst company to work with ever. They will falsely sell you on the service they provide then once you put a security deposit down- ignore you and do nothing to help get your things to you. I had movers pickup my items in LA on 4/11... it's 5/18 and my things have still not made it to NY. Use any company BUT them.


C
Christina D
2/15/2021
DO NOT USE THEM! Scam business C- BBB rating Scam moving company. They promise everything over the phone and then have you sign a contract that negates everything you discussed. DO NOT HIRE THEM! I have to take them to court to get my things! IT'S BEEN WEEKS AND I STILL HAVEN'T GOTTEN MY THINGS! They contracted with a moving company that has an F rating on the BBB. Authority Moving has a C- rating on BBB. Oh, and if you get David Thomas or Brinae, call the cops--the worst scam artists I have ever come across!!! They increased the price 2x, and I still don't have my things. I have to take them to court to get my property AND my money back. These folks should not be allowed to be... Read More


Jen S
12/19/2020
DO NOT USE AUTHORITY MOVING GROUP! At first the sales reps will be extremely nice to you and then as soon as payment is made then they will disappear. It is bait & switch as I was originally quotes $2k and then when the actual movers showed up they charged me $3800. In the end, I ended up paying close to $4300 for a one bedroom. I had less than 20 moving boxes and only a few items of furniture. The movers showed up 1.5 hours early, they never had my updated inventory list, then they waited 40 days to ship the furniture from Seattle. It arrived on the 50th day and they showed up at 7am. It was the worst moving experience. Imagine thinking you are only paying $2k for a move and then... Read More


Alexandra M
10/1/2020
BEWARE- DO NOT USE! This company is a scam, they are not a moving company but a broker. They third party out your move to unlicensed criminal movers that you have no part in choosing or are aware of as they mislead you to believe they are a moving company. Beware of their sales reps, they are misleading and purposely quote you low to pay a deposit. Their reviews on on there sites are filled with fake reviews! They tell you you have all your things covered by their insurance and make you sign which in turn is refusing insurance coverage before they tell you you could of had better insurance! Complete scam, extortion, misleading practices! The movers they chose for me VSNY made sure I... Read More


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Tony W
9/13/2020
I had the exact opposite experience from what I'm reading on this page, thus I'm taking time out of my insanely busy schedule to write this review. If I could rate them below the stars I see, I would. The key reasons for my family's complaint are based on the following: Predatory Pricing. Employee Negligence. Customer Service. Breach of Contract. Given we've yet to hear back from anyone at Authority about our experience, including the Director of Operations, we will continue to escalate to ensure consumers are aware. It is also important to highlight that Instamove (the 3rd party dispatched to us) should be completely disbanded as an organization. I hope to hear back after having to take... Read More


dmcglynn482
8/28/2020
These guys gave me a great moving experience. They were so easy to get ahold of and scheduling my move was quick and simple. They confirmed with me ahead of time and showed up exactly when they said they would. Everything was wrapped and cared for very efficiently. I watched them load things on to the truck and they made sure that everything was packed tightly. They were so careful. I plan to use them again the next time I have to move. They really did an incredible job.


joycebrown1288i
8/26/2020
I have to give 5 stars to this company and if there were more than 5 stars to give, I would. I am so happy with my experience with Authority Moving Group. I haven’t been this happy with a customer service experience in a very long time. Authority Moving Group not only met every single one of our expectations but they were able to anticipate our needs. They ensured that we had the absolute best move possible and worked hard the whole way through the process. I will certainly use their services again. It was worth every penny.



Top Rated
Our Partner
  • $400 discount for interstate moves
  • Specialized in long-distance moving services in the continental US*
  • 30 days of free storage with free re-delivery
  • 10% early reservation discounts (30 days advance notice)
  • Discounts available for AARP, AAA, military and students
*excluding Alaska and Hawaii