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Authority Moving Group Moving Companies Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
14 Customer Comments & Reviews - see all comments
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Authority Moving Group is a Florida-based moving company that operates in 44 states. It offers residential and commercial moving services, locally and cross country, along with packing and storage services, auto transportation, and specialty moving services for large or valuable items like pianos, pool tables, and fine art.
 
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How is Authority Moving Group rated?

Breakdown

4.5/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Overall Rating: 4.2 / 5 (Excellent)

Authority Moving Group is a moving services broker, which means that it doesn't actually move your things itself. It partners with movers across the country who do the actual moving. This approach means you can't get an immediate quote because you have to wait for Authority Moving Group to contact its partners first. It also means it's difficult to assess the quality of service because everyone's experience could be different. But moving brokers like Authority Moving Group are required to use Federal Motor Carrier Safety Administration (FMCSA) registered movers, so no matter who you get, you'll be dealing with a reputable company.

Services

Service Offerings
Residential
Corporate
Auto
Government/Military
Distance Offerings
Local
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Quote Options
Phone
Pickup Restrictions
Authority Moving Group does not pickup from AK, HI, MT, ND, SD or WY.
Restrictions
Authority Moving Group does not deliver to AK, HI, MT, ND, SD or WY.

Services Offered - 4.5 / 5

Authority Moving Group's partner movers can perform a variety of services, including residential and corporate moves, auto transportation, and specialty services like military and fine art moving. You can also make arrangements to store your belongings with the company. Because Authority Moving Group is a broker, it must send your request to its partners who bid on the job, so there's no way to get an instant quote. Instead, you must enter your information and wait for Authority Moving Group to get in touch with you.

Reputation

2017 Complaints
0
2016 Complaints
0

Reputation - 4 / 5

There isn't a lot of information about Authority Moving Group online, so it's difficult to assess customer opinion of its services. It's not rated with the Better Business Bureau or TrustPilot. The company is registered with the U.S. Department of Transportation (DOT) and no complaints have been filed against the company with the DOT in the last four years, which is encouraging. The lack of information may be due in part to the fact that Authority Moving Group is a moving service broker, not an actual mover, so if users had any complaints or glowing reviews, they would most likely aim them at the company that actually moved their belongings.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3279969
MC License Number
1036864

Fleet - 4.5 / 5

Authority Moving Group doesn't have its own fleet of movers. Instead, it partners with Federal Motor Carrier Safety Administration (FMCSA) registered moving companies nationwide to pick up, transport and deliver your items. The company you'll work with depends on where you're moving and whether you have any special moving requirements.

Contact & Additional Info

Homepage URL
https://authoritymovinggroup.com/
Company Phone
(800) 471-8116
Headquarters Address
2755 S. Federal Highway, #20, Boynton Beach, FL, 33435

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14 Customer Comments & Reviews

Loading Reviews ...
Justin C
8/17/2020
If you are seeing this, good job on doing your due diligence on movers. I wish I had done more before making my decision. If you don't read anything else I write, please read this: DO NOT PAY AUTHORITY MOVING GROUP ANY MONEY OR GIVE THEM YOUR BELONGINGS. Why? I am not 100% sure this company is real and not just a scam. Here is our story… We were contacted by David Thomas. David was great. He was attentive, helpful and seemingly very knowledgeable. My only complaint with David is that he never mentioned that Authority Moving Group is a moving broker and not an actual moving company. I should have figured it out on my own but it would have been nice to be told straight up who I was... Read More

B
Brandon W
8/11/2020
***UPDATE*** I thought this was resolved but they have refused to provide the resolution we agreed upon unless the entire review is removed. VERY DISAPPOINTED WITH THIS COMPANY AND THE ETHICAL ISSUES. They tell you one thing want you to not speak out about the service then when they provide resolution to one issue they want it all to go away. This is what service looks like these days. ***Update*** Spoke with the Customer Service Manager today with Authority Moving Group and we came to a resolution on the vehicle transport issue. Other issue still exist. Great Services at FIRST.... I used Authority Moving Group to move from FL to PA, there were responsible for moving cars and my... Read More

rachel.gantner
7/16/2020
AWFUL!! do not use them! this company is now a scam and you will not receive your items!! do not listen to the ratings above. THEY ARE ALL FAKE AND WRITTEN BY THE EMPLOYEES!!!

Malinda A
6/18/2020
Do NOT hire Authority Moving Group or their affiliate Black Bear Moving Co. My listed grievances. Listen to the other reviews too. They are totally accurate with how they try to scam you with pricing. Wish I would have seen them before booking! 1. They broke a ton of my stuff. Tried to hide it as well. 2. Everything was dirty 3. Tried to rip me off as a single mom with the same sneaky sleezy greedy last minute price jump after promising competitive lower prices. 4. Pretended to be nice by giving me a $800 "discount" after I had to yell and scream for 1 hour threatening to send them away and hiring a different company entirely. 5. Horrible rude customer service. 6. Gave me a... Read More

Top Rated
Our Partner
  • $400 discount for interstate moves
  • Specialized in long-distance moving services in the continental US*
  • 30 days of free storage with free re-delivery
  • 10% early reservation discounts (30 days advance notice)
  • Discounts available for AARP, AAA, military and students
*excluding Alaska and Hawaii
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