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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
440 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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440 Customer Comments & Reviews

Loading Reviews ...
rosariyo07
12/30/2024
Helping my dad move into a retirement community was emotional, but Allegiance Moving and Storage made it easier. Their team was kind, professional, and very respectful of his belongings. Thank you for your excellent service!

pezzybabe
12/27/2024
I needed movers on short notice, and Allegiance Moving and Storage came to the rescue. They fit me into their schedule and handled everything with care. The team was professional, quick, and friendly. Highly recommend!

christinesheppard04494646
12/26/2024
Amazing. I can not say enough about the customer service we have received. I would also like to add that the price for the service received was brilliant. Thank you to everyone.

epillz39
12/25/2024
I chose Allegiance Moving and Storage because of their reasonable rates, and they exceeded my expectations. Everything was handled professionally, and the team was super friendly!

shykim2009
12/23/2024
I loved that Allegiance Moving and Storage offered reusable crates for packing. It saved me time and reduced waste. The team was also efficient and professional. I’ll use them again for my next move.

ela.dombrowski
12/19/2024
My mom was downsizing to a senior living community, and Allegiance Moving and Storage made it a smooth transition. The movers showed a lot of respect and understanding for her needs. One item was left behind but was delivered the next day without any issue. Truly a thoughtful service.

sophiagrantham
12/18/2024
I was so nervous about moving my piano, but Allegiance Moving and storage exceeded my expectations. They used special equipment and took their time to ensure it was safely transported. There was one moment when it looked like the tight stairwell might be an issue, but they adjusted and made it work without any damage. True professionals!

sallystough
12/16/2024
Moved a day before yesterday with these movers. Great service. Great communication from the team. Very efficient to queries via phone and email. The moving team was excellent, polite, and very careful with our belongings. 5 stars to this company.

rubyaldaco
12/13/2024
Fair price, helpful, hardworking movers who problem-solved. The job was done in good time with great care taken over all the items moved. Communication with the person I talked to initially was as good as it was with the team arrived. Highly recommended.

b.boop1974
12/12/2024
Team members managed the whole process. The whole team was friendly & helpful throughout the entire process - I would happily use their service again & would not hesitate to recommend their services to others. Huge thanks to each one of them.

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