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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
440 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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440 Customer Comments & Reviews

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andyzitzmann7182
2/2/2023
I recently used Allegiance Moving and Storage to help me move from Miami to New York City. Their customer service team was very helpful in obtaining a document required before the movers could pick up my items in Miami or deliver them to my apartment in NYC. After both building managers received the document, I was able to secure the freight elevator. The men were punctual and worked efficiently packing/loading the truck. My items arrived in NYC in an acceptable time frame, damage-free. This was a good experience & I'm happy with the results.


juliewallace2743
2/1/2023
Hello, I am so happy I chose Allegiance Moving and Storage for my relocation to a different military base. My family and I were treated with respect and even given a discount for myself being service members. They were so understanding of what my job required and their customer service was beyond words. They even answered a call at almost midnight because that's when I was off duty. Thank you allegiance moving and storage and your amazing team for making this move so easy for me and my family.


rohansoares6327
1/31/2023
The Allegiance Moving and Storage crew were understanding, very nice, and true professionals. They helped me during a very difficult time in my life, when I didn't need any extra stress. Everything went great, which I wasn't expecting, and I appreciate their hard work.


alexizramos4067
1/30/2023
Really good company, Allegiance Moving & Storage gave us a quote, we selected a date to move and they showed up prepared to do the job. They paid attention to detail, loaded up the truck and kept in contact with us regarding a delivery date. Overall the move went well & we were pleased with their service.


haleykremensky5952
1/27/2023
Excellent company.....Allegiance did the job and did it right. Moving sucks and these guys were great. They were on time, got to work, and didn't waste any time smoking, eating, etc...you could tell they took pride in the way they packed up our furniture and loaded everything on the truck. We were happy with everything and would refer these guys to our friends.


saharjouliano92
1/22/2023
Allegiance Moving and Storage went above and beyond our expectations. The office team worked with my husband consistently, smoothing out the kinks. They were reassuring and honest and provided all of our documentation upfront. We had no surprises with the amount due when they picked up our items and upon the delivery of our items.


brian30carroll120
1/19/2023
I cannot say enough about the crew at Allegiance Moving and Storage. We had a lot of uncertainty with our closing date. They made me feel comfortable and confident with the expectation levels. these guys say what they mean and do what they say. The customer service department worked with us changing our pick up date several times, changing our list of belongings and adding an additional stop at the last minute. Overall, a good experience.


ericpagliughi55017
1/18/2023
Having to move cross-country with physical disabilities is really hard but with allegiance and their staff they made moving physically easier for me. Their customer service is great, and I couldn’t have asked for a better help and outright honesty and trustworthiness.


mallaryhoward6224
1/10/2023
Allegiance Moving and Storage deserve a posting. I'm a career military person and required weight tickets. The foreman was knowledgeable about this and oversay the implementation of obtaining this crucial piece of documentation. He was patient and reassuring. The men took pride in their work, which was evident in the results.


K
Katrina T
12/27/2022
I used Allegiance Moving and Storage back in May to facilitate my brother's move from UT to NY to help him with his chronic medical condition. Not only were you guys clear and stuck to your word regarding price, time and every other question we had but you were so patient with my brother and treated him with so much respect it was endearing. One of the crew members even asked if they could help him get from his chair to his wheelchair when his nurse was there not paying attention to him (hence why he is moving closer to family). Thank you from not only the business aspect but on a personal note as well.



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