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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
441 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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441 Customer Comments & Reviews

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kielbaska90
12/5/2023
Allegiance Moving and Storage truly exceeded all of my expectations. From start to finish, their professionalism and attention to detail were evident in every aspect of my move. The team arrived promptly and handled my belongings with the utmost care, ensuring that everything was packed securely and arrived in perfect condition. Their efficiency and organization made the entire process smooth and stress-free. I couldn't have asked for a better moving experience, and I highly recommend Allegiance Moving and Storage to anyone in need of top-notch moving services.

andafna11
12/4/2023
Allegiance Moving was very fast and super professional. They were on time, so friendly and careful. Everything was wrapped carefully. My things were delivered quickly and without any damage. Very good service for a very affordable price. I will definitely use them again.

lareasons
12/1/2023
From the office staff to the movers, we were extremely pleased with the service. They were great working with the dates that we requested. When my items were delivered, nothing was damaged or broken. I received updates from their office every step along the way and after the move was complete to make sure the delivery went well. If you are looking for a high quality, professional and caring team, I highly recommend Allegiance Moving and Storage.

destinee.alston98
11/30/2023
The care that Allegiance took with my belongings was reminiscent of how we handle our most cherished possessions back in India. It was evident that they understood the sentimental value of each item, treating them as if they were their own. The packing process was meticulous, and I could sense the dedication they put into ensuring every item, no matter how small, was secured with utmost care.

blaenconin
11/29/2023
I just had the most amazing experience with Allegiance Moving! From the moment they arrived, I knew I choose right. The team of movers was very professional and handle all my belongings with care. They even wrap my fragile items double, ensuring nothing breaks.

jimbob941
11/28/2023
I honestly don't think that anybody wakes up and says yay I'm moving today. But with the assistance of Allegiance moving in storage I couldn't have been more happy. They not only followed through with everything that was stated on paper and also verbally but were able to deliver my items in the time frame needed so I could unpack and have my home ready prior to deployment. Thanks!

darbywhitfields9860
11/27/2023
Allegiance Moving and Storage in simple words is amazing! I'm a very thorough and diligent person and my OCD doesn't help but not once did they get frustrated with me and all'll of my many questions but actually kept me calm cool  collected and even more so updated on every part of my move. I am happy to say that we are all moved in, unpacked and enjoying our new home and not one back pain throughout the whole process thank you again and highly recommended!

xxbarylxx
11/23/2023
I recently had the assistance and pleasure of using Allegiance Moving and Storage for my move, and I couldn't be happier with the experience. From start to finish, they demonstrated professionalism, efficiency, and excellent customer service. They not only helped me pack my items but loaded them securely and transported them across the country and then unpacked and assemble my items in my new home. Thank you again for all of your hard work and dedication to the services promised.

matt5beaty601
11/22/2023
The team at Allegiance moving and storage is one in a million! Sean was a pleasure to speak to and the customer service team was there every step of the way updating me and answering all of my many questions. If I had to move again I wouldn't think twice in calling them.

mikaylareiserr898
11/21/2023
When I was looking online and doing my research into moving companies one of the main things that threw me off was how salesy and pushy the coordinators were yet that was definitely not the case with Allegiance Moving and Storage. The moving coordinator took his time and answered all of my questions and not once did I feel rushed or pressured into anything. On top of all of the assistance that they provided they're honesty and empathy towards my situation was above and beyond. I would never have been able to do it without their help and I am so glad that I chose them to facilitate my move. Thank you and may God bless!

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