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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
440 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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440 Customer Comments & Reviews

Loading Reviews ...
asfreyrenu447
8/6/2024
It was an excellent moving experience with this company and we highly recommend their services. We are grateful to the entire team who guided and helped us through the moving process by giving us time to time updates. Our Special thanks and appreciations to the team for their prompt responses and for being very helpful.

earlmacksons240
8/5/2024
This company provided a stress-free moving experience, with the team arriving on time and packing everything carefully. My entire house was moved intact, with no damages or issues.

carltonballardsons289
8/2/2024
This team took care of everything very smoothly, handling the entire move with professionalism and efficiency. I referred a friend to them, and he also had a great experience. Thank you to the entire team for ensuring everything was handled perfectly.

lucascortezron23
8/1/2024
Smooth delivery and secure packing of items made my move stress-free. I’m truly grateful for their impeccable service and will use them again. They did an excellent job.

theodorewongerson3
7/31/2024
Excellent service that exceeded expectations. The team was professional, courteous, and efficient. Consistent updates provided peace of mind during the move. Will use their services again.

thomasvargas9785
7/30/2024
I had an amazing experience with this moving company. They were prompt and handled all my items with care. The team was friendly and provided helpful packing tips. My move was completed faster than I expected. They even helped set up my furniture in the new place. I will use them again.

jorgekelleysons9
7/29/2024
Working seamlessly as a team, they handled every item, including a large rug, with care and precision. Their teamwork and dedication were exemplary. Truly appreciated their hard work.

kymac777
7/25/2024
Friendly and professional team. They communicated well and made sure everything was done on time. Very happy with their service. They labeled all the boxes clearly which made the dissembling process super easy and quick for me. I'm satisfied!

fergurossqzw857
7/24/2024
From start to finish, the movers were punctual and professional, even helping to organize my garage. Exceptional service overall. Highly recommend their services. They made the move stress-free.

latonyaaverygnt688
7/23/2024
They expertly handled the move of my extensive vinyl record collection. Each record was carefully packed and transported without any damage. Their friendly service was impressive. I highly recommend them for any delicate items.

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