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Acme Relocation Review

22 Customer Comments & Reviews - see all comments
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Founded in 2020, Acme Relocation is a moving services broker that serves residential and commercial customers in both local and long distance moves. The company works with multiple moving companies and connects you with one that meets your moving needs and budget. Acme Relocation is located in Palm Beach, Florida.

How is Acme Relocation rated?

Breakdown

5.0/5
Services Offered
4.6/5
Coverage Area / Company Type
4.4/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

Acme Relocation is a family-owned, South Florida-based moving service broker that provides both local and interstate moving and storage solutions. The company serves residential and commercial customers. You can request a quote online, but the company doesn't provide instant quotes either online or via email. Once you enter some basic information about yourself and your move, the company will follow up with a phone call. While instant quotes for something as complicated as moving services tend not to be precise, you can request an in-person house visit to get a binding estimate.

Services

Service Offerings
Residential
Corporate
Distance Offerings
Local
Interstate
Additional Services
Storage
Quote Options
Online

Services Offered - 5 / 5

Acme Relocation offers moving services for residential and commercial customers, as well as providing storage services. The company even encourages customers to ask for services that might not be listed, assuring them that Acme Relocation will go above and beyond to have their moving needs met.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0
Year Founded
2020
Date Collected
2022-12-19

Reputation - 4.4 / 5

Acme Relocation is not rated on Trustpilot or registered with the Better Business Bureau.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
3663464
MC License Number
1267499

Fleet - 4.5 / 5

As a moving broker, Acme Relocation does not have a fleet registered with the Department of Transportation. Using a broker to plan your move may give you access to more competitive quotes and allow you to customize services to best suit your moving needs.

Contact & Additional Info

Homepage URL
Company Phone
(888) 818-1659
Headquarters Address
1645 Palm Beach Lakes Blvd, Suite 1200 West, Palm Beach, FL, 33401

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22 Customer Comments & Reviews

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kristen.m.stoddard
3/3/2024
I experienced a number of problems with ACME Relocation. Please BEWARE this company - choose another one. They will up the charges at the last minute (by double, in my case) and damage your belongings. First, my things were dumped haphazardly and without regard into the boxes. Nothing was organized, small things were mixed in with larger things, and unpacking was a nightmare. As would be expected with this kind of carelessness, some things were damaged, including two lamps, professional rolled up research posters, makeup, and a souvenir from Paris that is not replaceable. Second, many things were left behind to begin with. These items include three storage shelving units, a medal,... Read More


sandysturgill88
9/15/2023
PLEASE BE AWARE OF THIS COMPANY IF YOU ARE MOVING OUT OF STATE FIND MOVERS IN THAT AREA THE PRICE THEY QUOTE IS NOTHING COMPARED TO WHAT MY FINAL BILL IS WE HAD TO WAIT 15 DAYS TO GET OUR THINGS THEY CONTRACTED THIS JOB OUT TO 2 OTHER COMPANYS WE HAD TO GET ALL NEW THINGS TO LIVE THE DAY TO DAY THEY TOLD ME EVERYTHING THAT WAS HAPPENING HORIBLE BECAUSE I DIDNT READ THE FINE PRINT BEWARE READ THE FINE PRINT MY THINGS ARE BROKEN UP MY 5000 DOLLAR COUCH IS NOT WORKING NOW I DO NOT RECOMMEND THIS COMANY TO ANYONE


hourglassshapedhourglass
9/5/2023
If I could give them a negative rating, I would. They are awful. They were late picking up, delivered late w/ only half of our stuff and delivered other people's stuff too. They broke our $3000 tv and 2 months later we are still waiting for the rest of our stuff, which has required us to buy new coats, appliances, kids clothes, etc. They are currently moving our belongings around the country without delivery. Our boxes that did arrive were smashed and some were open from damage. We were then told that receiving half of our order means our contract is complete. Moving is stressful as it is, but this has been a nightmare, totally unacceptable and infurriating. PLEASE DO NOT USE THIS... Read More


J
Joseph D
8/26/2023
This was one of the most horrible experiences of my life. This company took my money and provided nothing. I paid them $2500.00 for contacting another company to do the move. I was told by Acme that the amount of items to be moved would take about 600 sqft. When the company finally arrived they said that the estimate from Acme was incorrect and that the amount of belongings was more like 900 sqft. I was originally supposed to pay the actual movers $1200.00 but I had to pay them another $1000.00. I also had to pay the same company upon delivery another $2300.00 and they would only accept cash. They were afraid that I was dishonest. I considered that an insult. If you want a fair value for... Read More


L
Lora
8/12/2023
I came upon ACME Relocation and its reviews at www.consumervoice.org/top-moving-services. ACME was rated 9.9. In my experience, ACME and InstaMove (the company ACME had handle the move) each earned a 9.9 rating, that is if what you're looking for is having your furniture bagged up and chipped, your belongings packed so poorly that numerous items will be damaged or broken, unnecessary charges added, deceptive promises, no responses, and terrible service. If you’re looking for even more stress during your move, then I highly recommend them.


slsum1956
8/5/2023
My elderly mother thought she was contracting with a moving company and not a broker. They contract with subpar moving companies. When the initial movers, Green Pelican Company, showed up it was difficult to communicate with them due to a language barrier. When packing the truck no furniture pads were used and consequently some items ended up with scratches or gouges. Our furniture was held in storage for almost 3 weeks. The final cost was thousands of dollars more than expected which was due to be paid to Green Pelican Moving co. Then another company called and they wer bringing our furniture but needed a post office money order! MORE MONEY. They were not informed of the stairs and... Read More


rhodes4isu1953
8/2/2023
not a moving company, complete scam. lowball price and then at last minute they jack up price . run dont walk from these scammers


Colee O
7/18/2023
I HATE THIS COMPANY. THEY DISGUISED THEMSELVES AS A MOVING COMPANY. THE COMPANY EARLY BIRD TRANSPORTATION OF NC INK WAS THE ACTUAL COMPANY THAT MOVED MY STUFF. THEY WERE AWFUL AND IT TOOK THEM SEVERAL WEEKS TO DELIVER MY STUFF. THEY ALSO DID NOT ASSEMBLE MY STUFF WHEN THEY DELIVERED IT TO MY HOME. I WILL NEVER USE THIS BROKER OR COMPANY AGAIN. THEY GET ZERO STARS!!!


L
laurence b
7/18/2023
Salesperson was slick and promised great communication but once deposit was made, never had time and passed all calls to customer service. Inadequate staff made unloading difficult for one driver who was also mover. Driver did not allow docs to stay with us but said we could take copies, very odd. The final price was VERY MUCH HIGHER THAN SHOWN AT ESTIMATE, so be prepared!!!!


ggcmacri
6/26/2023
Total scumbags. The other name of the company they use is New Leaf Moving Group. Read the "actual" reviews of customers. Theses moving brokers lie, change the price by double, the list goes on. How they are still in business blows my mind. I can only hope karma finds them and their family members. May what they do to people, especially seniors happen to them & their families.



Top Rated
Our Partner
  • $400 discount for interstate moves
  • Specialized in long-distance moving services in the continental US*
  • 30 days of free storage with free re-delivery
  • 10% early reservation discounts (30 days advance notice)
  • Discounts available for AARP, AAA, military and students
*excluding Alaska and Hawaii