Promoted
Our Partner
- $400 discount for interstate moves
- Specialized in long-distance moving services in the continental US*
- 30 days of free storage with free re-delivery
- 10% early reservation discounts (30 days advance notice)
- Discounts available for AARP, AAA, military and students
Acme Relocation Review
ConsumersAdvocate.org
22 Customer Comments & Reviews - see all comments
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Founded in 2020, Acme Relocation is a moving services broker that serves residential and commercial customers in both local and long distance moves. The company works with multiple moving companies and connects you with one that meets your moving needs and budget. Acme Relocation is located in Palm Beach, Florida.
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22 Customer Comments & Reviews
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I had an okay experience with Acme Relocation - the reason I say okay is because my furniture was delivered in a reasonable timeframe from San Diego, CA to Bradenton, FL. However I have the following comments: -Acme Relocation is merely a broker (they don't move anything) -I had another company show up to do the loading and as many others have said here I was charged $1200 more than the quote. This was frustrating because I spent a lot of time with Acme walking through in great detail all of the items I had. - Once we arrived in Florida I did call Acme customer care a couple of times to understand when our furniture would be delivered. They reminded me that per contract they have... Read More
Don’t walk, run away from this company. Customer service consists of blaming others and pointing fingers to others. Movers showed up with someone else’s stuff. The mover didn’t want to pay his employees for 2 days so he wanted to go back to unload the mistake, reload my stuff and complete the job at midnight. No one calls you back and their response is, what do you want me to do about it.
Read more on the BBB website. The salesman who calls on behalf of the company is absolutely lying to you. what ever you do, do not agree to use them unless EVERYTHING you discussed is in writing. Just a friendly tip for anyone actually commits to use this company for anything, they will not add anything in regards to stairs until the movers show up. they will charge you for the stairs regardless what the paperwork says. you will only have 3 days from the booking to cancel and retain any amount of the money. again the person who calls to lock in the rental WILL lie to you. IF ITS NOT IN WRITING THEN IT WILL NOT BE HONORED. end of story.
ACME relocation Lie, cheat and steal your money. Don't use! Chelsea James is an assistant manager there. She is terrible at customer service.
I did not have a good experience with Acme Relocation. I was given three different quotes and a lot of back and forth until they stopped answering my calls. They eventually told me to call their subcontracted company directly. The last quote they gave me a week away from my move DOUBLED the initial quote. I had to throw a lot of my furniture away to get the price down. They gave me a low initial quote and immediately requested a deposit and right away raised the price a few days after I paid the deposit because the person I spoke with on the phone "forgot" (?) about certain fees. The deposit is not refundable. The week before I moved I reached out to another moving company and received a... Read More
DO NOT USE THIS MOVING COMPANY. THEY WILL DEFRAUD YOU! QUOTE YOU A FLATE RATE WITH NO SURPRISE CHARGES. THEN A 3rd PARTY SHOWS UP AND HAS AN EXHORBITANT FEE THAT YOU MUST AGREE TO PAY TO HAVE YOUR BELONGING DELIVERED! THERE IS NO FLAT RATE! IT IS THE RATE THEY QUOTE AS IN MY CASE 2100.00. PLUS A SEPERATE CARRIER CHARGE WHICH WAS 700.00 PLUS DOLLARS. JOE AT ACME SAID THAT THE TRUCK WAS MINE I COULD FILL IT UP. WHAT HAPPENED WHEN THE 3rd PARTY CARRIER ARRIVED IS HE HAD ONLY ENOUGH SPACE FOR 300 CUBIC FEET WHICH ISN’T MUCH. I HAD TO LEAVE LIVING ROOM FURNITURE, NIGHT STAND AND A LOT OF INCIDENTALS BEHIND. I HAD MORE EXPENSES IN MOVING COST THAN I DID IN THE APARTMENT. DO NOT USE... Read More
Check BBB for the complaints regarding this company. They defraud customers acting as a full service moving company, until 48 hours before your move do they then inform you that a third party moving company will service you. Based on my experience and numerous others these moving companies are not insured, inexperienced, and will more than likely delay your items being delivered or try to hustle you for more money, Be aware as I now have a damaged dining room table and getting the runaround from ACME relocation. They are less than pleasant to deal with and have no regard for the customers.
This company was amazing from start to finish. The initial call was about 30 minutes, pickup was done in less then 5 hours, delivery was 10 days from NY to Texas. The guys who did the move were very professional, and nice to my elderly mother who was there with me. I will be moving again for work and when I do, I found my crew!
I recently had an awful experience. I moved from WA to NC and we had to put down a $978 deposit, the movers were supposed to show up between 3-6pm and called at 6:15 to tell me they are 2 hours away. When they got there they did not show up with the space that was promised and said they could just "strap my stuff to the ramp". Obviously I didn't like this option and wanted the space that was promised and not strapped to a ramp in a notoriously rainy area. The driver also said he hadn't slept in 2 days and was on a strict schedule, also not something I was excited to hear. I refused service for obvious reasons and wanted my deposit back but everyone I previously spoke to while setting it up... Read More
I recently had an awful experience. I moved from WA to NC and we had to put down a $978 deposit, the movers were supposed to show up between 3-6pm and called at 6:15 to tell me they are 2 hours away. When they got there they did not show up with the space that was promised and said they could just "strap my stuff to the ramp". Obviously I didn't like this option and wanted the space that was promised and not strapped to a ramp in a notoriously rainy area. The driver also said he hadn't slept in 2 days and was on a strict schedule, also not something I was excited to hear. I refused service for obvious reasons and wanted my deposit back but everyone I previously spoke to while setting it up... Read More
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Top Rated
Our Partner
- $400 discount for interstate moves
- Specialized in long-distance moving services in the continental US*
- 30 days of free storage with free re-delivery
- 10% early reservation discounts (30 days advance notice)
- Discounts available for AARP, AAA, military and students