Compare Bay Alarm Medical vs. GreatCall Medical Alerts

What’s the difference between Bay Alarm Medical Alert and GreatCall Medical Alert? See how our editors compare the two companies below.
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Select 2 medical alerts companies to compare
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Bay Alarm Medical Alert
9.9 / 10 - Excellent
#1 in Medical Alerts
Our Partner
GreatCall Medical Alert
8.7 / 10 - Excellent
#7 in Medical Alerts
Our Partner
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Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • 30 Day Risk-Free Trial
  • FREE Equipment, Activation, and Gift!
  • $27.95/ Month. No Long-Term Contract or Hidden Fees.
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
ConsumersAdvocate.org Ratings
9.9 / 10 - Excellent
10/10
Equipment
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring
10/10
Service Agreements
9/10
Contract & Price
9/10
Reputation
8.7 / 10 - Excellent
8/10
Equipment
9/10
Coverage
7/10
Maintenance & Repairs
10/10
Monitoring
9/10
Service Agreements
10/10
Contract & Price
8/10
Reputation
Customer Reviews
 (867)
8.8 / 10 - Excellent
79%
5 stars
11%
4 stars
3%
3 stars
2%
2 stars
6%
1 stars
 (30)
3.2 / 10 - Poor
7%
5 stars
17%
4 stars
0%
3 stars
3%
2 stars
73%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than GreatCall Medical Alert. Bay Alarm Medical scores better than GreatCall across: Equipment, Coverage, Maintenance & Repairs, Monitoring, Service Agreements, and Reputation. However, GreatCall scores better on Contract & Price.

Latest Reviews

Delon F
Rochester, Indiana
GreatCall Medical Alert review
8/19/2017
Great idea. In use is questionable. We just took a 3 day trip out of state,yet the weekly report shows we were out and about for 19 hours. Wife wears it every day yet it usually reports less than 6 days use. It is on the charger EVERY night for at least 8 hours yet a couple times a month it turns off from low battery after about 11-12 hours of being on.

K
Kimi s
Oceanside, New York
Bay Alarm Medical Alert review
8/18/2017
We have only had to use Bay Alarm in one emergency situation and they were amazing. Since that day, I have been able to rest easy, knowing if something happens to my mom, I willl be contacted. When we need to test the device or have a question, they are always responsive, helpful and patient. Anytime anyone talks about getting an alert system, I always recommend Bay Alarm.

C
Colleen D
Bay Alarm Medical Alert review
8/16/2017
We purchased Bay Alarm for my mom who is 86 yrs old, lives alone, and has history of falling. It was very easy to install. My mom wears the device around her neck without any problem. Thank God, she has not had to access for help yet, but when I conduct the recommended monthly check, it connects very quickly to an operator. Customer service has also been very helpful & courteous. The only reason I did not rate it 5 stars is because she has not had to alert anyone as of yet, and hopefully, never will, but it provides a great deal of comfort & security knowing we have the medical alert in place in case she does.

James O
Arlington, Texas
GreatCall Medical Alert review
6/16/2017
My Boss Mark is 90. He loves the mobility it offers. Excellent choice if you're a Senior

Jean H
Richmond, Virginia
GreatCall Medical Alert review
5/6/2016
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.

Freehold, New Jersey
Bay Alarm Medical Alert review
3/17/2016
I have just recently submitted a review

R
Robert M
Lowell, Massachusetts
GreatCall Medical Alert review
10/19/2015
Got great call on advice of sister booker and cousin RN . Luv it.

T
Tony E
Chicago, Illinois
Bay Alarm Medical Alert review
9/28/2015
Great system