Compare Bay Alarm vs. GreatCall Medical Alerts

What’s the difference between Bay Alarm Medical Alert and GreatCall Medical Alert? See how our editors compare the two companies below.
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Select 2 medical alerts companies to compare
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Bay Alarm Medical Alert
9.9 / 10 - Exellent
#1 in Medical Alerts
Our Partner
GreatCall Medical Alert
8.7 / 10 - Exellent
#4 in Medical Alerts
Our Partner
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Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Shipping!
  • $25 per Month (billed twice a year)
  • 1,000 ft. Range. with Waterproof Pendant
  • 36-hr Battery Life.
  • Landline or Cellular
  • No Contract & Discounts Available!
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
ConsumersAdvocate.org Ratings
9.9 / 10 - Exellent
10/10
Equipment & Features
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring Services
10/10
Service Agreements
9/10
Cost
9/10
Reviews
8.7 / 10 - Exellent
8/10
Equipment & Features
9/10
Coverage
7/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
10/10
Cost
8/10
Reviews
Customer Reviews
 (696)
8.8 / 10 - Exellent
82%
5 stars
9%
4 stars
2%
3 stars
2%
2 stars
4%
1 stars
 (18)
3.4 / 10 - Poor
6%
5 stars
22%
4 stars
0%
3 stars
6%
2 stars
67%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than GreatCall Medical Alert. Bay Alarm scores better than GreatCall across: Equipment & Features, Coverage, Maintenance & Repairs, Monitoring Services, Service Agreements, and Reviews. However, GreatCall scores better on Cost.

Latest Reviews

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Gary Gardner
Point Marion, Pennsylvania
1/3/2017
The Bay Area Life Alert System has worked flawlessly for us. The system does everything just as advertised. Although we have been fortunate that we have not had to use the alert system yet, we have accidentally activated it on occasion and must say that the system definitely works, and works well. It was extremely easy to set up and use right out of the box. I live in Pennsylvania and researched different systems and elected to go with the Bay Area System even though the company is located in California. I must say I am extremely pleased and would urge others to not be afraid to trust this companies life alert system. A good product with excellent service response time.....and that's what having a system like this has to have. There pricing was competitive if not better than other similar services available. Before you sign on to a life alert system I would at least recommend giving this company a hard look before you commit to someone else's service.

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Steven Wilson
Madison, Wisconsin
12/31/2016
In looking at services offered Bay Medical had options that we liked in creating a medical support for my mother that lives at home alone. The alarm buttons that can be placed in the home in fall areas add additional comfort if she falls and does have her pendent on. Recently my mom had a medical issue that required immediate attention and Bay Medical handle her alarm timely and professional and she received the medical support she needed. If there was any concerns my mother had about the services Bay Medical offers her concerns were removed and a since of security that someone will help when needed.

S
Shirley Case
12/14/2016
It has been great for me. I am 81 live alone and I feel so secure. I have the fall detector and have set it off a couple of times by laying it down a little hard I guess. I love mine.

Sandy Carter Frye
11/26/2016
I am rating the Device itself 4 Stars. The review follows. I loved this until the battery charger lasted approx . 18 mos. and I called and asked to buy another one but was told they don't sell them you have to buy a whole new Greatcall Outfit. I didn't like that, thought it should last much longer than that. Liked the Device itself though. When I bought it, it was $13.99 a mo. several months later they raised my monthly to $22.99 a mo.

Jean Heisler
Richmond, Virginia
5/6/2016
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.

Bay Shore, New York
3/17/2016
I have just recently submitted a review

R
Robert M
Lowell, Massachusetts
10/19/2015
Got great call on advice of sister booker and cousin RN . Luv it.

T
Tony Esparza
Chicago, Illinois
9/28/2015
Great system