Compare Bay Alarm vs. GreatCall Medical Alerts

What’s the difference between Bay Alarm Medical Alert and GreatCall Medical Alert? See how our editors compare the two companies below.
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Select 2 medical alerts companies to compare
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Bay Alarm Medical Alert
9.9 / 10 - Excellent
#1 in Medical Alerts
Our Partner
GreatCall Medical Alert
8.7 / 10 - Excellent
#4 in Medical Alerts
Our Partner
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Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Shipping!
  • $25 per Month (billed twice a year)
  • 1,000 ft. Range. with Waterproof Pendant
  • 36-hr Battery Life.
  • Landline or Cellular
  • No Contract & Discounts Available!
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
ConsumersAdvocate.org Ratings
9.9 / 10 - Excellent
10/10
Equipment & Features
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring Services
10/10
Service Agreements
9/10
Cost
9/10
Reviews
8.7 / 10 - Excellent
8/10
Equipment & Features
9/10
Coverage
7/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
10/10
Cost
8/10
Reviews
Customer Reviews
 (722)
8.8 / 10 - Excellent
81%
5 stars
9%
4 stars
2%
3 stars
2%
2 stars
5%
1 stars
 (21)
3.2 / 10 - Poor
5%
5 stars
19%
4 stars
0%
3 stars
5%
2 stars
71%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than GreatCall Medical Alert. Bay Alarm scores better than GreatCall across: Equipment & Features, Coverage, Maintenance & Repairs, Monitoring Services, Service Agreements, and Reviews. However, GreatCall scores better on Cost.

Latest Reviews

D
Desiree
Santa Clara, California
1/27/2017
Ordered this for my mom who is 72 and couldn't be more happy with the service. She's accidentally hit the alert buttons and within seconds she's received phone calls from Bay Alarm, the fire department and/or police. We know that it works!! Thanks Bay Alarm, highly recommend!

M
Mary
Oldsmar, Florida
1/8/2017
My 91 year old mother lives with us. We got Bay Alarm Medical Alert for her. We got the fall detection and cannot say how impressed we have been with the very prompt attention we received when she falls. Some of the alerts have been accidental or not serious, thankfully, but Bay Alarm Medical has saved my mom on more than one occasion. I cannot say enough good about this company.

S
Shirley Case
12/14/2016
It has been great for me. I am 81 live alone and I feel so secure. I have the fall detector and have set it off a couple of times by laying it down a little hard I guess. I love mine.

Sandy Carter Frye
11/26/2016
I am rating the Device itself 4 Stars. The review follows. I loved this until the battery charger lasted approx . 18 mos. and I called and asked to buy another one but was told they don't sell them you have to buy a whole new Greatcall Outfit. I didn't like that, thought it should last much longer than that. Liked the Device itself though. When I bought it, it was $13.99 a mo. several months later they raised my monthly to $22.99 a mo.

Jean Heisler
Richmond, Virginia
5/6/2016
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.

Bay Shore, New York
3/17/2016
I have just recently submitted a review

R
Robert M
Lowell, Massachusetts
10/19/2015
Got great call on advice of sister booker and cousin RN . Luv it.

T
Tony Esparza
Chicago, Illinois
9/28/2015
Great system