Compare Bay Alarm vs. GreatCall Medical Alerts

What’s the difference between Bay Alarm Medical Alert and GreatCall Medical Alert? See how our editors compare the two companies below.
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Bay Alarm Medical Alert
9.9 / 10 - Exellent
#1 in Medical Alerts
Our Partner
GreatCall Medical Alert
8.7 / 10 - Exellent
#4 in Medical Alerts
Our Partner
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Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Shipping!
  • $25 per Month (billed twice a year)
  • 1,000 ft. Range. with Waterproof Pendant
  • 36-hr Battery Life.
  • Landline or Cellular
  • No Contract & Discounts Available!
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
ConsumersAdvocate.org Ratings
9.9 / 10 - Exellent
10/10
Equipment & Features
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring Services
10/10
Service Agreements
9/10
Cost
9/10
Reviews
8.7 / 10 - Exellent
8/10
Equipment & Features
9/10
Coverage
7/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
10/10
Cost
8/10
Reviews
Customer Reviews
 (723)
8.8 / 10 - Exellent
81%
5 stars
10%
4 stars
2%
3 stars
2%
2 stars
4%
1 stars
 (10)
4.0 / 10 - Poor
0%
5 stars
40%
4 stars
0%
3 stars
0%
2 stars
60%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than GreatCall Medical Alert. Bay Alarm scores better than GreatCall across: Equipment & Features, Coverage, Maintenance & Repairs, Monitoring Services, Service Agreements, and Reviews. However, GreatCall scores better on Cost.

Latest Reviews

K
Kathie Zang
12/9/2016
Fortunately we have not reported a medical emergency with Bay alarm since beginning our service earlier this year. However, it gives us the peace of mind knowing there is support available when needed. As a caretaker for my home bound wife it provides me with a safety net when leaving home for necessary errands. My wife wears the lightweight pendant until I return home. I also was pleased with the support I received from your customer service during the initial setup of this service.

K
Karen Bickle
Columbia City, Indiana
12/9/2016
My father is 85 years old and lives alone. I feel so much better since he has the alarm system. Every time we test it the answering service people are always most helpful and very nice to talk to. I would say the service is very good so far.

Sandy Carter Frye
11/26/2016
I am rating the Device itself 4 Stars. The review follows. I loved this until the battery charger lasted approx . 18 mos. and I called and asked to buy another one but was told they don't sell them you have to buy a whole new Greatcall Outfit. I didn't like that, thought it should last much longer than that. Liked the Device itself though. When I bought it, it was $13.99 a mo. several months later they raised my monthly to $22.99 a mo.

D
Don M
Scottsdale, Arizona
8/28/2016
I have had the Great Call 5 Star Alert for about 4 years now. I am now on my second unit because the (non replaceable) battery had died on the first one. It appears the batteries are good for about 2 to 3 years. Meaning that you will have to buy a new unit every 2 to 3 years. Fortunately I have never had to use it for an emergency call (I am knocking on wood now). I like the tracking feature where members of my family are alerted when I leave home and can see where I am at any time. Not planning to get hijacked and thrown in the trunk of my car but with the tracking feature people would know where I was. Since I have carried it for emergencies and have not had any I can't attest to the efficiency of the service. All I can say right now is the concept is great. At just over $20 a month (charged to a credit card monthly) I am satisfied with the 5 Star Alert system.

Jean Heisler
Richmond, Virginia
5/6/2016
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.

Bay Shore, New York
3/17/2016
I have just recently submitted a review

R
Robert M
Lowell, Massachusetts
10/19/2015
Got great call on advice of sister booker and cousin RN . Luv it.

T
Tony Esparza
Chicago, Illinois
9/28/2015
Great system