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Compare Bay Alarm Medical vs. GreatCall Medical Alerts

What’s the difference between Bay Alarm Medical Alert and GreatCall Medical Alert? See how our editors compare the two companies below.
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Bay Alarm Medical Alert
9.6 / 10 - Excellent
#1 in Medical Alerts
GreatCall Medical Alert
8.6 / 10 - Excellent
#7 in Medical Alerts
vs

Key Facts

  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • 30 Day Risk-Free Trial
  • FREE Equipment, Activation, and Gift!
  • $27.95/ Month. No Long-Term Contract or Hidden Fees.
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!

ConsumersAdvocate.org Ratings

9.6 / 10 - Excellent
10/10
Equipment
10/10
Monitoring
9/10
Contract & Price
9/10
Reputation
8.6 / 10 - Excellent
7/10
Equipment
10/10
Monitoring
10/10
Contract & Price
8/10
Reputation

Customer Reviews

 (875)
8.6 / 10 - Excellent
78%
5 stars
11%
4 stars
3%
3 stars
2%
2 stars
6%
1 stars
 (32)
3.0 / 10 - Poor
6%
5 stars
16%
4 stars
0%
3 stars
3%
2 stars
69%
1 stars

Final Verdict

Bay Alarm Medical Alert has a higher overall rating than GreatCall Medical Alert. Bay Alarm Medical scores better than GreatCall across: Equipment, Coverage, Maintenance & Repairs, Monitoring, Service Agreements, and Reputation. However, GreatCall scores better on Contract & Price.


Latest Reviews

D
D T
Mesa, Arizona

10/13/2017
Bay Alarm Medical Alert review
Response time was fast.Operators were courteous. Price for mobile system too high compared to other medical alert available.Mobile unit too heavy. Other firms offer more update technology at a lower price. See Life Station who offers a lightweight,waterproof pendant with GPS, WIFI and voice control in a smaller pendant for only $32 ,mo(discount price) with free shipping ,no activation fee and no long term contract.


L
LT
Pleasant Grove, Utah

9/12/2017
Bay Alarm Medical Alert review
I can't tell you how much I loved this system. It as fantastic


F
Frances R
Mesa, Arizona

8/23/2017
GreatCall Medical Alert review
I have had the old version for a number of years and have used it once. Was so pleased with the response. I have stepped on it a couple of times by accident and still such a quick response. Was so excited to get the wearable as I was wearing the old one on my wrist and it was heavy and not very attractive but cannot stand the ones around your neck. I realize some folks do not have a smart phone so that may be their best option. And the cost if half the price per month. thanks for coming up with an alternative. Fances Rang Chenoweth.


Delon F
Kewanna, Indiana

8/19/2017
GreatCall Medical Alert review
Great idea. In use is questionable. We just took a 3 day trip out of state,yet the weekly report shows we were out and about for 19 hours. Wife wears it every day yet it usually reports less than 6 days use. It is on the charger EVERY night for at least 8 hours yet a couple times a month it turns off from low battery after about 11-12 hours of being on.


Jean H
Midlothian, Virginia

5/5/2016
GreatCall Medical Alert review
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.


Freehold, New Jersey

3/17/2016
Bay Alarm Medical Alert review
I have just recently submitted a review


R
Robert M
Lowell, Massachusetts

10/18/2015
GreatCall Medical Alert review
Got great call on advice of sister booker and cousin RN . Luv it.


T
Tony E
Chicago, Illinois

9/27/2015
Bay Alarm Medical Alert review
Great system