Compare Bay Alarm vs. GreatCall Medical Alerts

What’s the difference between Bay Alarm Medical Alert and GreatCall Medical Alert? See how our editors compare the two companies below.
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Select 2 medical alerts companies to compare
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Bay Alarm Medical Alert
9.9 / 10 - Excellent
#1 in Medical Alerts
Our Partner
GreatCall Medical Alert
8.7 / 10 - Excellent
#7 in Medical Alerts
Our Partner
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Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Gift!
  • $25.95/ Month (billed 2x a year). No Long-Term Contract or Hidden Fees.
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
ConsumersAdvocate.org Ratings
9.9 / 10 - Excellent
10/10
Equipment & Features
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring Services
10/10
Service Agreements
9/10
Cost
9/10
Reviews
8.7 / 10 - Excellent
8/10
Equipment & Features
9/10
Coverage
7/10
Maintenance & Repairs
10/10
Monitoring Services
9/10
Service Agreements
10/10
Cost
8/10
Reviews
Customer Reviews
 (724)
8.8 / 10 - Excellent
81%
5 stars
9%
4 stars
2%
3 stars
2%
2 stars
6%
1 stars
 (24)
3.0 / 10 - Poor
4%
5 stars
17%
4 stars
0%
3 stars
4%
2 stars
75%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than GreatCall Medical Alert. Bay Alarm scores better than GreatCall across: Equipment & Features, Coverage, Maintenance & Repairs, Monitoring Services, Service Agreements, and Reviews. However, GreatCall scores better on Cost.

Latest Reviews

C
CR
Pulaski, Virginia
Bay Alarm Medical Alert review
3/22/2017
My 91-year-old mom fell at five in the morning and broke her wrist. Fortunately, she was wearing her alarm and pushed the button. Bay Alarm Medical phoned me. I went to her house to check on her, and when I called 911, I was told they were already on the way. They had all the information I had submitted to Bay Alarm Medical, so they knew how to get to her house and which one it was. (Not as easy as it sounds.) While one hopes no one will ever fall, I have to say that everything went exactly as it was supposed to. Bay Alarm Medical was a step ahead of me the whole way. Thank you, Bay Alarm Medical! I did a lot of research before deciding on a medical alert company, and Bay Alarm Medical had raves. I now know why.

D
Desiree
San Jose, California
Bay Alarm Medical Alert review
1/27/2017
Ordered this for my mom who is 72 and couldn't be more happy with the service. She's accidentally hit the alert buttons and within seconds she's received phone calls from Bay Alarm, the fire department and/or police. We know that it works!! Thanks Bay Alarm, highly recommend!

S
Shirley C
McKinney, Texas
GreatCall Medical Alert review
12/14/2016
It has been great for me. I am 81 live alone and I feel so secure. I have the fall detector and have set it off a couple of times by laying it down a little hard I guess. I love mine.

Sandy C
Dearborn, Michigan
GreatCall Medical Alert review
11/26/2016
I am rating the Device itself 4 Stars. The review follows. I loved this until the battery charger lasted approx . 18 mos. and I called and asked to buy another one but was told they don't sell them you have to buy a whole new Greatcall Outfit. I didn't like that, thought it should last much longer than that. Liked the Device itself though. When I bought it, it was $13.99 a mo. several months later they raised my monthly to $22.99 a mo.

Jean H
Richmond, Virginia
GreatCall Medical Alert review
5/6/2016
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.

Freehold Borough, New Jersey
Bay Alarm Medical Alert review
3/17/2016
I have just recently submitted a review

R
Robert M
Lowell, Massachusetts
GreatCall Medical Alert review
10/19/2015
Got great call on advice of sister booker and cousin RN . Luv it.

T
Tony E
Chicago, Illinois
Bay Alarm Medical Alert review
9/28/2015
Great system