Compare Bay Alarm Medical vs. GreatCall Medical Alerts

What’s the difference between Bay Alarm Medical Alert and GreatCall Medical Alert? See how our editors compare the two companies below.
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Select 2 medical alerts companies to compare
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Bay Alarm Medical Alert
9.9 / 10 - Excellent
#1 in Medical Alerts
Our Partner
GreatCall Medical Alert
8.7 / 10 - Excellent
#7 in Medical Alerts
Our Partner
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Key Facts
  • Most Popular Choice - A+ Rating with BBB
  • Special pricing for AARP and USAA members
  • FREE Equipment, Activation, and Gift!
  • $25.95/ Month (billed 2x a year). No Long-Term Contract or Hidden Fees.
  • 1,000 ft. Range, Waterproof Pendant & 36-hr Battery Life.
  • Landline, Cellular, and GPS with Automatic Fall Detection
  • USA-based and UL Certified 24/7 Monitoring Centers
  • Starts as Low as $19.99/mo
  • Unlimited Range with GPS Technology
  • Mobile, Waterproof, 1-button Medical Alert
  • Free shipping
  • No landline required
  • No Contracts or Installation Fees
  • Fall Detection and Device Replacement
  • Use Promo Code: GCJB010 after you input your credit card at the very end for 10% off!
ConsumersAdvocate.org Ratings
9.9 / 10 - Excellent
10/10
Equipment
10/10
Coverage
10/10
Maintenance & Repairs
10/10
Monitoring
10/10
Service Agreements
9/10
Contract & Price
9/10
Reputation
8.7 / 10 - Excellent
8/10
Equipment
9/10
Coverage
7/10
Maintenance & Repairs
10/10
Monitoring
9/10
Service Agreements
10/10
Contract & Price
8/10
Reputation
Customer Reviews
 (728)
8.8 / 10 - Excellent
80%
5 stars
9%
4 stars
2%
3 stars
2%
2 stars
6%
1 stars
 (27)
3.0 / 10 - Poor
7%
5 stars
15%
4 stars
0%
3 stars
4%
2 stars
74%
1 stars
Final Verdict

Bay Alarm Medical Alert has a higher overall rating than GreatCall Medical Alert. Bay Alarm Medical scores better than GreatCall across: Equipment, Coverage, Maintenance & Repairs, Monitoring, Service Agreements, and Reputation. However, GreatCall scores better on Contract & Price.

Latest Reviews

James O
Arlington, Texas
GreatCall Medical Alert review
6/16/2017
My Boss Mark is 90. He loves the mobility it offers. Excellent choice if you're a Senior

M
Maureen
El Cajon, California
Bay Alarm Medical Alert review
6/12/2017
We used Bay Alarm Medical Alert for our 93 year old mother. She had to use them once, and they were excellent in their response to her and in notifying family members. It was so easy to sign up, everything online. She has since moved to assisted living, but cancellation was easy. I mistakenly returned her phone with their equipment. They returned it immediately. Everyone we came into contact with at Bay Alarm was pleasant, helpful and responsive. Highly recommended.

C
CR
Pulaski, Virginia
Bay Alarm Medical Alert review
3/22/2017
My 91-year-old mom fell at five in the morning and broke her wrist. Fortunately, she was wearing her alarm and pushed the button. Bay Alarm Medical phoned me. I went to her house to check on her, and when I called 911, I was told they were already on the way. They had all the information I had submitted to Bay Alarm Medical, so they knew how to get to her house and which one it was. (Not as easy as it sounds.) While one hopes no one will ever fall, I have to say that everything went exactly as it was supposed to. Bay Alarm Medical was a step ahead of me the whole way. Thank you, Bay Alarm Medical! I did a lot of research before deciding on a medical alert company, and Bay Alarm Medical had raves. I now know why.

S
Shirley C
McKinney, Texas
GreatCall Medical Alert review
12/14/2016
It has been great for me. I am 81 live alone and I feel so secure. I have the fall detector and have set it off a couple of times by laying it down a little hard I guess. I love mine.

Jean H
Richmond, Virginia
GreatCall Medical Alert review
5/6/2016
I've had a 'Great Call' device for going on years now. I must be a frequent caller - seems like I fall - getting off the toilet or getting in my wheelchair - at least once a month. Besides getting stuck in the mud while wheeling around my yard or walking my dog. When I call 911 myself (one of Great Call's options), there is always an argument on whether I live in the city or county. I'm in tears before they finally agree I'm in the city. When I use my Great Call people - THEY get it straight - and the 911 people show up where I am.! Since I do walk my dogs, I *must* have a device that works everywhere. (Sometimes I drive to a park before unloading the wheelchair and the dog.) I've been extremely pleased with Great Call's service.

Freehold, New Jersey
Bay Alarm Medical Alert review
3/17/2016
I have just recently submitted a review

R
Robert M
Lowell, Massachusetts
GreatCall Medical Alert review
10/19/2015
Got great call on advice of sister booker and cousin RN . Luv it.

T
Tony E
Chicago, Illinois
Bay Alarm Medical Alert review
9/28/2015
Great system