Medical Care Alert Medical Alert Review
2 Customer Reviews - see all comments
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Medical Care Alert is a Michigan-based provider of medical alerts that was originally founded in 2002. By specifically focusing on the senior market, this company emphasizes applicable features, such as free spouse monitoring, 24 hour monitoring, and two-way voice capability. While its plans differ based on time length, cancellation is allowed anytime.
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I did this for my mom and they're doing pretty good. We had change my mom's phone number, a situation came up. They got in touch with me to let me know that they got a signal that something was not right. They go "oh it's because your phone number has changed". We had forgotten, so they kept us in the loop knowing what's going on. Their price was reasonable. They went out of their way to find out what was wrong to make it right, we didn't even realize something was wrong. They've been wonderful.
We were worried about our parents continuing to live on their own into their upper 80s. I communicated with the company by phone a number of times setting up the installation. My parents are resistant to new things and to strange people in their house. But by telephone, they managed to complete the testing and placing of the device quite smoothly. Great service working with difficult customers!