Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

MedAmerica Long Term Care Insurance Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
25 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
With thirty years of experience, MedAmerica specializes in long term care insurance. They provide personal care advisors to help customers achieve the level of care they need for themselves and their loved ones. Some MedAmerica policies waive their premiums once policyholders begin filing claims. (Note: As of February 2016, MedAmerica no longer offers long term care insurance policies. Current policies are still in effect.)

How is MedAmerica rated?

Breakdown

5.0/5
Benefit Limits
4.5/5
Policies & Coverage
4.0/5
Customer Service

Overall Rating: 4.2 / 5 (Excellent)

MedAmerica is a highly respected company in the long term care insurance market, and provides a wide range of policies and options. They offer all standard long term care insurance features, plus bonuses like a waiver of premium rider, which allows claimants to stop paying premiums once they begin enjoying benefits. (Note: As of February 2016, MedAmerica no longer offers long term care insurance policies. Current policies are still in effect.)

Policies & Coverage

Policies & Coverage - 4.5 / 5

MedAmerica offers a wide range of policies, including plans that the policyholder can design to fit his or her needs. It covers all standard types of care, including in-home care and assisted living. Inflation protection riders are also available.
Policy Types
Individual / Standard
State Partnership
Group
Tax Qualified
Types of Covered Care
In-Home Care
Assisted Living / Adult Day Care
Nursing Home
Hospice Care
Facility Coverage
Any Facility
Available Policy Riders
Inflation Protection
Waiver of Premium

Inflation Protection

Compound Inflation 5% Annually

Claims & Benefits

Benefit Limits - 5 / 5

MedAmerica has a very wide range of options for their long term care insurance policies. Policyholders are able to customize their policies to fit their specific needs.
Maximum Daily Benefit Limit
$400 per day
Lifetime Benefit Period
6 years
Elimination Period
MedAmerica offers Calendar Day and Service Day elimination periods of 30, 60, 90, 100, 180, or 365 days.
Eligibility Requirements
Activities of Daily Living Limitations

Financial Strength & Ratings

Financial Strength - 3 / 5

MedAmerica enjoys an A- rating from Standard & Poor's. They are backed by their parent company Lifetime Healthcare.
Underwriter
Lifetime Healthcare
Standard & Poor's Financial Rating
A-
*The above information reflects the financial strength of the underwriter of the MedAmerica long term care insurance policies: Lifetime Healthcare.

MedAmerica Reputation

Customer Service - 4 / 5

MedAmerica enjoys a good reputation in the long term care insurance industry. Experts regard their Simplicity policy as one of the best long term care insurance policies in the market. Online reviews are also generally positive.
Date Collected
2017-12-15

Contact & Additional Information

Company Type
Underwriter
Year Founded
1987
Homepage URL
Company Phone
(800) 544-0327
Headquarters Address
165 Court Street, Rochester, NY, 14647
Mailing Address
165 Court Street, Rochester, NY, 14647

Leave a comment for MedAmerica Long Term Care Insurance
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

25 Customer Comments & Reviews

Loading Reviews ...
D
dale j
6/26/2017
MedAmerica LTC Insurance appears to be a clever cash scheme targeting older people wanting to protect their assets. This insurance is 100% company centered and not policyholder centered. State insurance regulators did a very sloppy vetting of this company financial condition they were not solvent for the long term, thus huge premium rate increases. To keep from being responsible MedAmerica exits the LTC marketplace having captured policyholder premium dollars before claims are submitted


P
paul m
2/27/2017
So, I am looking at 3 reviews, two of which seem to be written by by two people who are disgusted with MedAmerica. The third looks to be written by MedAmerica, I'll let you figure which is which. This, the 4th review then and 3 out of 4 will now fall into the 'disgusted' category. I purchased long term health insurance 12 years ago when I was 48 with the understanding from my agent that it was important to 'get in now' so that my low rates would stay similar throughout my life time. Now 12 years later after not paying other bills (my kids student loans) I find out that they are raising my rates by 77%. Frankly, this is ludicrous. The reasons they gave me are all practical but should have... Read More


W
William F
11/21/2016
Stay Away. I've been a member for 10 years and premiums have increased twice in the last 5 years. 1st time approx. 50%, 2nd time 90%. They sold me this insurance when it was low premiums and it made sense at the time but now that as I get older they've raised the premiums to a point a can't afford it. It's away for them to get you out before they have to pay. My opinion is it's a scam and this is a warning to future participants beware of MedAmerica Long Term Care Insurance. I don't recommend it!


W
William F
11/19/2016
Don't get it. It's a rip off. I've been putting into this company for 10 years and they raised the premiums twice almost 90 percent both times. I started out paying about $74 which I thought was pretty good when I was 45 years old. About 4 years ago they raised ito $131.85. My wife talked me into keeping it because what the hell they didn't raised it for 5 years and it was the first time. Guess what? I just turned 55 years old and got another surprise. They're raising the premiums again. This time 87 percent, What? 87 percent! I was missed. Now my monthly payment is $245.89 a month not counting my wife's inwhich her's also was raised. Now I'm paying over $400 a month on the... Read More


P
Phyllis S
1/31/2016
Unfortunately this information is outdated. MedAmerica is a Partnership plan in many states. Lifetime coverage hasn't been offered in several years and the waiting period options include 365 days. I have worked closely with MedAmerica since 2003 on many cases and it is a wonderful company to do business with. MedAmerica made a responsible decision to stop selling individual policies recently but that decision was made in order to continue to provide excellent service and most importantly, to manage the book of business responsibly in order to pay claims. My husband and I have MedAmerica policies and we are not worried at all about MedAmerica's ability to pay our claims someday.



Top Rated
Our Partner
  • Nation’s leader in Long-Term Care insurance since 1976
  • As an independent brokerage, they provide unbiased information based on your needs
  • GoldenCare has access to the Top LTC companies & discounts available
  • They also offer Hybrid Long-Term Care insurance, Short-Term Care & Home Health Care plans