The Federal Long Term Care Insurance Program Review


Rating: 8 / 10 (Very good)
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The Federal Long Term Care Insurance Program is available to federal employees, their relatives, and domestic partners. The policies are underwritten by John Hancock Life & Health Insurance Company. Both pre-packaged and customized plans and benefit levels are available.

How is The Federal Long Term Care Insurance Program rated?

Breakdown

8/10
Claims & Benefits
7/10
Policies & Coverage
9/10
Financial Strength
8/10
Reputation

Overall Rating: 8 / 10 (Very good)

The Federal Long Term Care Insurance program is sponsored by the US Office of Personnel Management, underwritten by John Hancock Life & Health Insurance Company, and administered by Long Term Care Partners, LLC. Although it is the largest single long term care insurance program in the country, it is not open to the general public. Instead, it's available only to federal employees and their families. The underwriter, John Hancock, is financially solid. The program provides both pre-packaged and extensively customizable policies. As such, for those eligible for it, the program is well worth considering.

Policies & Coverage

Policies & Coverage - 7 / 10

The program gets high marks for offering consumers a wide range of policy and coverage choices. Policies can be individually tailored to the customer's specific needs, but can also be purchased in standard configurations.
Policy Types
Individual / Standard
State Partnership
Hybrid Life and Long Term Care
Group
Tax Qualified
Types of Covered Care
In-Home Care
Assisted Living / Adult Day Care
Nursing Home
Hospice Care
Medical Help Systems
Facility Coverage
Any Facility
Available Policy Riders
Inflation Protection
Shared Care
Return of Premium
Waiver of Premium
Alternate Care

Claims & Benefits

Claims & Benefits - 8 / 10

Insureds must file their claims no more than 12 months after they incur charges for covered services, or by April 1 of the year following, whichever is later. However, there is a 90 day waiting period before new policyholders can file claims. This time period is somewhat longer than those imposed by other programs.
Elimination Period
90 days
Eligibility Requirements
Activities of Daily Living Limitations

Financial Strength & Ratings

Financial Strength - 9 / 10

John Hancock Life & Health Insurance Company, the company that underwrites The Federal Long Term Care Insurance Program's policies, is an old-established, financially sound company. It is solidly rated by the usual financial rating firms.
Underwriter
John Hancock Life & Health Insurance Company
Moody's Financial Rating
A1
AM Best Financial Rating
A+
Standard & Poor's Financial Rating
AA-
*The above information reflects the financial strength of the underwriter of the The Federal Long Term Care Insurance Program long term care insurance policies: John Hancock Life & Health Insurance Company.
*The above information reflects the financials strength of one of the partner long term care insurance companies that this marketplace offers policies through: John Hancock Life & Health Insurance Company.

The Federal Long Term Care Insurance Program Reputation

Reputation - 8 / 10

Although the insurance underwriter, John Hancock Life & Health Insurance Company, has a good reputation and has endured for over 155 years, the reputation of the program itself is difficult to ascertain. As part of a federal program, it is not listed with the BBB or Trust Pilot.

Contact & Additional Information

Homepage URL
Company Phone
(800) 582-3337
Mailing Address
P.O. Box 797, Greenland, NH, 03840

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Our Partner
9.8 / 10
  • Rated A+ by the BBB
  • Monthly cash benefits for spousal home care
  • Nationwide network of agents
  • Affiliated with top long term care carriers
  • Applicants between the ages of 30 and 79 will be considered for coverage.
  • Choose between multiple long term care insurance policies