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Compare IDShield vs. Identity Guard® Identity Theft Protection

What’s the difference between IDShield Identity Theft Protection and Identity Guard® Identity Theft Protection? See how our editors compare the two companies below.
Last Updated: November 02, 2017
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IDShield
9.7 / 10 - Excellent
#3 in Identity Theft Protection
Identity Guard®
9.8 / 10 - Excellent
#1 in Identity Theft Protection
vs

Key Facts

  • Complete identity restoration services
  • Protection for up to 8 children under 18 years
  • Lost wallet assistance
  • Editor's #1 choice, fantastic customer satisfaction
  • $1M Identity Theft Insurance
  • From the company that has helped protect more than 47 million identities
  • Quarterly Credit Score* Updates
  • A+ BBB Rating
  • 30 Day Free Trial, Renews at $17.99
  • What matters most is how a company helps you when your identity is stolen. That's why Identity Guard® is #1 recommended.

ConsumersAdvocate.org Ratings

9.7 / 10 - Excellent
8/10
Credit Monitoring
10/10
Information Protection
10/10
Recovery Services
10/10
Insurance
10/10
Customer Service
10/10
Service Agreements
8/10
Cost
10/10
Reviews
9.8 / 10 - Excellent
10/10
Credit Monitoring
10/10
Information Protection
10/10
Recovery Services
10/10
Insurance
10/10
Customer Service
10/10
Service Agreements
10/10
Cost
10/10
Reviews

Customer Reviews

 (23)
8.2 / 10 - Excellent
78%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
22%
1 stars
 (15)
4.4 / 10 - Average
20%
5 stars
7%
4 stars
20%
3 stars
7%
2 stars
47%
1 stars

Final Verdict

Identity Guard® Identity Theft Protection and IDShield Identity Theft Protection are very close in quality and have the same overall rating. That said, Identity Guard® scores better than IDShield across: Credit Monitoring, Cost, and Reviews. Whereas, IDShield scores better on Information Protection, and Service Agreements. Both companies score similarly on Recovery Services, Insurance, and Customer Service.


Latest Reviews

J
Jeff D
Fresno, California
10/13/2017
IDShield Identity Theft Protection review
I've had IDShield for many years and have taken the little bit of extra time to register my membership through their online member portal and download the IDShield app from the app store to my phone. Taking a few minutes to do this has given me everything in the palm of my hand; my credit score, monitoring alerts, push button call access 24/7 live U.S. based consultants and licensed investigators, ability to list all of my personal identifiers I want monitored, ss#, drivers license, emails, ph#'s, bank accts, credit/debit cards, passport, medical id's, address, etc...takes a minute to set this up, but so worth it...called customer service to help me, they were courteous and knowledgeable, 800-654-7747. In 2014 I was hit with a series of very serious ID Theft and they caught it, assigned a licensed investigator to me and she did all the work... cleaned all 4 issues up within a few months for me, restored my records, without me having to take my personal time or time off work...now have my entire family covered under the 1 plan for under $20. Highly recommended....


Adrian L
9/24/2017
IDShield Identity Theft Protection review
It is not expensive and it is effective. Covers services you would not have though could damage your identity or credit.


A
Alan P
Tallahassee, Florida
4/1/2017
Identity Guard® Identity Theft Protection review
With so much advertising for one identity theft product I decided to do my own research. That is when I discovered Identity Guard. I am very pleased with the service.

Katie L  
Official Response

Company Representative of Identity Guard® Identity Theft Protection
Alan, Thank you for your feedback. We are happy to hear if you are enjoying our service. Katie from Identity Guard

K
Kelly H
San Juan Capistrano, California
3/30/2017
Identity Guard® Identity Theft Protection review
I am very happy to get notifications promptly however, I'm not able to give 5 stars because my credit score does not update as regularly as other services and shows as significantly lower and there does show an account in collections still which has been closed and resolved for sometime now. So I feel that some report are outdated.

Katie L  
Official Response

Company Representative of Identity Guard® Identity Theft Protection
Kelly, Thank you for your feedback. We do have a range of options if you would like to receive your scores more often. Please feel free to call 1-800-452-2541 to discuss. Katie from Identity Guard

Win G
Flower Mound, Texas
3/30/2017
Identity Guard® Identity Theft Protection review
I am disappointed in a couple things. 1.) My Credit rating has not changed since day one. It is 50 points lower then on American Express web site. 2.) I know I had two attempts to open credit cards falsely and was never notified from you. Since I open this when a few cards, license and my Social Security number was stolen, I really was hoping for better. Maybe nothing has happened, but I do not feel very secure. Thanks, Win Goddard

Katie L  
Official Response

Company Representative of Identity Guard® Identity Theft Protection
Win, Thank you for your feedback. We are sorry to hear that you have encountered issues with our service, and if you have been a victim of identity theft please call our Customer Service department at 1-800-452-2541. In regards to our credit scores, Identity Guard uses CreditXpert. CreditXpert is used as a general educational score and not designed for lender decisions for mortgages and auto loans, so it can be slightly different in the results. Katie from Identity Guard

K
Karen
Ellenwood, Georgia
5/1/2016
Identity Guard® Identity Theft Protection review
I have had this coverage for over 5 years and have been very happy with the quarterly reports and credit scores from all 3 bureaus. The cost is a bit more than some but less than others like Lifelock and it has more features and better independent ratings.


S
Santos R
Manteca, California
9/11/2015
IDShield Identity Theft Protection review
1+ Yrs >> My experience has been Some Good Peace OF Mind. My Consultant is Pleasant to Speak With and They Always Seem to go Out of The Way to Share Great Stuff that Adds to Protecting The Entire Family. I definately Think its Worth the Small Amount I pay 4 Monthly. No Contracts.


B
Bill G
Gastonia, North Carolina
9/2/2015
IDShield Identity Theft Protection review
I'm have done lots of research on different id theft protection services over the years in an attempt to decipher the differences to determine the best one for me and my family and after understanding that Kroll backs and supports this product with full Restoration if we are victims, and learning who Kroll is, it was obvious that IDShield was the best choice. Very happy with my decision.