Identity Guard® Identity Theft Protection Review


Rating: 9.9 / 10 (Excellent)
3 Customer Reviews - see all reviews
Disclosure: We receive advertising revenue from this partner. Learn more.
How is Identity Guard® rated?
10/10
Credit Monitoring
10/10
Information Protection
10/10
Recovery Services
10/10
Insurance
10/10
Customer Service
10/10
Service Agreements
10/10
Cost
10/10
Reviews

Identity Guard® Review

Monitor, protect, recover…

Identity Guard® offers a multi-layered approach to identity theft protection that is designed to meet an individual's security needs. The company has been offering its services for almost two decades now and has received numerous industry awards. The Total Protection® product is an all-in-one solution that includes all the features you would want in an identity theft service.

What does it protect?

Identity Guard® Total Protection

  • SSN Monitoring
  • Online "Black Market" monitoring
  • ID Verification Alerts
  • Lost Wallet Protection
  • ID Vault® Password protection
  • Address Change Monitoring
  • ID Theft Victim Assistance
  • $1M ID Theft Insurance
  • Public Record Monitoring
  • 3 Credit Score Updates (quarterly)*
  • 3 Bureau Credit Report (quarterly)

Services

Monitoring Yes         
Fraud Alerts Yes
Credit Freeze Gives assistance
Reimbursement Insurance Yes up to $1 million
Resolution Gives assistance
Restoration Gives assistance

*** Identity Guard® monitors all 3 credit scores and provides you quarterly updates.

Features 

ID Vault  keeps and stores all of your passwords
Lost wallet protection  provides assistance when cancelling your credit cards 
Mobile application  get access to your information on a mobile device
Personal recovery assistant  provides help in recovering your identification in worst case scenarios
Wi-Fi protection  secure your personal information when connecting online
Real time Internet monitoring  chat rooms and sites are checked for your information
Social Security Number monitoring  alerts you if your SSN is being sold or traded
Public record monitoring  monitors for any changes in your public records
ID Verification  receive alerts when your personal information is being used online
Mobile protection software guard your financial information when using your mobile phone
$1 million identity insurance  coverage for lost wages and costs when recovering your personal identity
Credit scores  3 credit scores from 3 bureaus

Price

Identity Guard® Total Protection® is FREE for 30 days then $17.99 per month thereafter when you sign up through ConsumersAdvocate.org compared with the homepage price of $19.99.

Customer Reviews

Identity Guard® was given an A+ rating by the BBB which is a testament to the great customer service it provides. Part of its service is providing valuable assistance to victims of identity theft. Identity Guard assists its customers by shortening the process and helping them recover from identity theft. It also provides access to various education tools and credit specialists.

Bottom Line

Identity Guard® offers a no-frills, no nonsense identity theft protection service that has been consistently well reviewed and awarded by tech analysts and professionals. Identity Guard® has also been recognized as a leader in providing great aftermarket service and customer support. If you’re looking for professional identity theft services, Identity Guard® is a name that you can always trust.

Disclosures

*The scores you receive with Identity Guard® are provided for educational purposes to help you understand your credit. They are calculated using the information contained in your Equifax‚ Experian and TransUnion credit files. Lenders use many different credit scoring systems‚ and the scores you receive with Identity Guard may not be the same scores used by lenders to evaluate your credit.

 

Credit scores are provided by CreditXpert based on data from the credit reporting bureaus.

If you do not cancel your membership within the free trial period, your card will be charged either a monthly or annual fee, depending on the membership plan you choose. You may cancel your membership anytime simply by contacting Identity Guard® here

Intersections‚ Identity Guard®‚ kID Sure Monitor‚ Protect and Recover‚ and associated designs are trademarks or federally registered trademarks of Intersections Inc.

 

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Latest Reviews

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D
Dan
1/5/2017
I had this service for years. I enjoyed the credit scores and updates. I received an email offer for a family plan. I attempted to sign up but it kept saying I was already a member. There was no links on my members page to upgrade. I called the phone number but there was no answer. So I canceled my account to sign up for the family plan. There was no confirmation to what plan I signed up for and no place to add my family members. I searched the site and found that it can take over 24 hours for the additional family member option to pop up. But after 24 hours still nothing. I tried to call again but no answer. So I canceled my new account. I called again and got a real person on the... Read More

K
Karen
5/1/2016
I have had this coverage for over 5 years and have been very happy with the quarterly reports and credit scores from all 3 bureaus. The cost is a bit more than some but less than others like Lifelock and it has more features and better independent ratings.

C
Charles J.
Marshall, Michigan
10/16/2015
I just applied for Identity Guard from a review of top 10 identity sites page. Upon clicking on their website they have a 30 day free trial and then 17.99 each month after. So I enter my personal information and card information and a pink screen pops up at the top of their site "Unable to process card information as entered Error Code 151". So I check the error code and recommendation was to change browsers so I left explorer and went to chrome and retried only this attempt was no 30 day introductory and the price was 19.99 per month. Again I enter my information and enter and again received the same error message. So I contacted my bank and they confirmed one charge from Identity Guard... Read More

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