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Hotelbooking.com Review


ConsumersAdvocate.org Rating: 3.2 / 5 (Very good)
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Hotelbooking.com is an online hotel booking site, as evidenced by the name itself. Their results are powered by hotelclick.com, and they can offer rooms in their database of 200,000 hotels worldwide. There is very little information about the company online, and they have zero presence on consumer review websites such as the Better Business Bureau and TrustPilot.

How is Hotelbooking.com rated?

Breakdown

3.0/5
Customer Experience
3.5/5
Search Options
3.0/5
Value
3.0/5
Additional Services

Overall Rating: 3.2 / 5 (Very good)

Hotelbooking.com distributes the product provided by hotelsclick.com, a website that allows customers to book rooms in over 200,000 hotels around the world. When customers click on one of the options presented, they are taken to a profile of the hotel, which is fleshed out with a good amount of information. We caution travelers to stay away from this website or proceed with extreme caution, as it seems somewhat duplicitous.

Hotelbooking.com Customer Experience

Customer Experience - 3 / 5

Hotelbooking.com is powered by hotelsclick.com, redirecting customers to the latter's search results once their dates, destination, and room type have been entered. Their website starts off completely bare-bones, comprising little more than their search parameters, which then leads users to a list of different, filterable establishments. They have no entries on consumer review websites.

Payment Options

  • Mastercard
  • Visa
  • Discover
  • American Express
Ease of Use
Yes
Mobile App
No

Hotelbooking.com Search Options

Search Options - 3.5 / 5

Hotelbooking.com offers a large array of search parameters with which to filter their choices, once users actually arrive at their results page. Though the company doesn't have regional specificity, they do cover a large geographical area in their offerings.

Amenities

  • Air Conditioning
  • Parking
  • Hot Tub
  • Spa
  • Free Wifi or High-Speed Internet
  • Gym
  • Laundry Service
  • Pets Accepted

Type of Property

  • Hotel

Sorting Criteria

  • Price
  • Location
  • Popularity
  • Star Rating
Regional Specialization
No
Accessibility
In-room accessibility

Hotelbooking.com Value

Value - 3 / 5

Hotelbooking.com offers discounts via special promo codes, but there is very little other information about ways to increase your savings, above and beyond their low published room rates.
Discounts
Promo Codes

Hotelbooking.com Additional Services

Additional Services - 3 / 5

Hotelbooking.com is only a hotel and accommodation booking site and therefore doesn't offer reservations for flights, car rentals, or other travel tickets, such as trains or buses.
Flight Booking
No
Car Rental
No
Train or Bus Tickets
No

Company Profile

Full Name
Hotelbooking.com
Company Website
Headquarters
Viale Ancona 24, Venezia, Italia 30172

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Customer Comments & Reviews

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theglovemafia
12/12/2023
Total scam company, I inquired about a specific room at a local hotel, only to find that the C/S agent was in another country, and could not verify my requests. Ran my credit card when I asked them not to due to the fact the hotel I inquired about could not meet my needs, added a 15.99 service fee. Not to mention I did not even stay at the hotel but was still charged. DO NOT BOOK WITH THESE SCUM BAGS, They are based out of Italy, and will scam you with out remorse or guilt. As another person has posted here, they will tell they don't care about you, only your money.


stormy71.cr
11/8/2023
This company is a liar and a thief. Charging me extra 35.00 for late checkout that i didn't get and then when i tried to get it fixed when i got to the room they told me to pay for my room again and the hotel would refund the double booking charges. They did not refund me anything. And they put me in a hotel that had people living with their pets in the dumpsters outside. The room was so terrible i wouldn't take my shoes off to walk on the carpet. So nasty and scary beyond belief. Refused to refund my money so i ended up paying for the same night twice. And spent 4 hours on the phone and got nowhere. Im going to blast this company on every domestic and international social media... Read More


T
thomas w
10/29/2023
lied on the phone about another hotel being fully booked..this is a company that frankly is stealth. be careful if you mistakingly click on it thinking it's a direct link to the hotel..


J
Jane G
10/1/2022
We booked 3 rooms through Hotelbooking.com, thinking I was calling the hotel directly. We were lied to at least 3 times! 1. "Yes, the hotel has a shuttle."- FALSE! We had to pay $70 to hire an outside shuttle!!! 2 & 3. Is this Marriott and will I get my points? She said' "Yes." - FALSE- IT WAS NOT, AND... I DIDN'T GET MY POINTS! These people are huge liars and I hope NO ONE ever uses them!



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