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Netrepid Hosted Exchange Review


ConsumersAdvocate.org Rating: 3.5 / 5 (Very good)
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Netrepid was founded in 2003 in Harrisburg, Pennsylvania primarily as a tower construction and wireless networking company. As the years went on, Netrepid has branched out into the broader IT services landscape offering call center, data center, and support services. The company offers inexpensive and reliable hosted Exchange services and has an A+ rating with the BBB.
 
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How is Netrepid rated?

Breakdown

3.5/5
Features
3.5/5
Integrations
3.5/5
Pricing
3.5/5
Support

Overall Rating: 3.5 / 5 (Very good)

Netrepid offers a variety of web-based services, including hosted Exchange. The company appears to cater to small- to medium-sized regional businesses. The lack of online information about its pricing and reputation means that savvy consumers will have to do their own head-to-head comparisons with other hosted Exchange providers.

Features & Specifications

Key Details

Unlimited Storage
Storage Space
25GB per mailbox
Supports
Exchange Server 2013
Supported Connections
IMAP
POP
MAPI

Features - 3.5 / 5

Netrepid's packages include Outlook web access, MPAI, POP and IMAP support, encryption of data in transit, shared calendars and scheduling, and phone and email support. The company hosts Exchange 2010 and 2013, rather than the newer Exchange iteration.

Productivity Features

  • Control Panel/ Dashboard
  • ActiveSync
  • Email Archiving
  • Spam Filtering

Collaboration Features

  • Resource Mailbox
  • Calendar Sharing
  • Public Folders

Security

Features

  • Email Encryption
  • Automatic Backup
  • Anti-Virus / Anti-Malware

Certifications

  • HIPPA
  • SSAE 16 Certified
  • PCI Compliant

Integrations - 3.5 / 5

Netrepid offers the usual anti-spam and anti-virus protections and offers email encryption as an add-on. However, the company includes extensive additional security measures that it claims block most malicious hacking attempts.

How much does Netrepid cost?

Price Structure
per user per month
Additional Features
Included
Security Features
Included
Additional Storage Space
Additional Fee

Pricing - 3.5 / 5

The company does not publish its hosted Exchange prices. A visit to its pricing webpage for hosted Exchange simply lists prices as "TBA." The lack of transparency in its pricing makes cost comparisons difficult.

Integrations

Supported Microsoft Apps

  • Outlook
  • Outlook Web App
  • Lync
  • SharePoint

Support - 3.5 / 5

Like all hosted Exchange services, Netrepid's version integrates well with other Microsoft products such as Outlook, SharePoint, and Lync. The company apparently runs the 2010 and 2013 iterations of Exchange, so it's possible that integration may be somewhat more difficult with more recent applications.

Company Reputation & Support

Reputation

Year Founded
2003
BBB Rating
A+
Date Collected
2017-10-09

Reputation & Support - 3.5 / 5

Netrepid was founded in 2003, is not BBB-accredited, and does not appear on Trustpilot. It has an A+ rating from the BBB, but information about the privately-held firm there is very thin. There are no reports of the firm ever being involved in consumer litigation. One can infer that if the company had a poor reputation, it would show up online, but this is not a sound enough basis to confidently rank the firm's reputation as among the best.

Contact & Additional Info

Homepage URL
https://www.netrepid.com
Company Phone
(800) 577-6981
Headquarters Address
2330 Vartan Way, Suite 185, Harrisburg, PA, 17110

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