Compare Office 365 Exchange vs. Rackspace Hosted Exchange

What’s the difference between Office 365 Exchange Online and Rackspace Hosted Exchange? See how our editors compare the two companies below.
Last Updated: January 05, 2018
Disclosure: We receive advertising revenue from some partners. 
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Office 365 Exchange Online
9.4 / 10 - Excellent
#3 in Hosted Exchange
Rackspace Hosted Exchange
9.3 / 10 - Excellent
#4 in Hosted Exchange
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Key Facts

  • Anti-malware, anti-spam protection
  • Mobile access, work anywhere, anytime
  • Flexible plans and pricing
  • Admin controlled access
  • Automatic patches
  • FastTrack, onboarding service provided by Microsoft professionals
  • 100 GB mailboxes
  • 50 MB attachments
  • Free trial
  • 100% uptime guarantee
  • Anti-virus, anti-spam and SSL encryption
  • Skype for business ready

OVERALL RATINGS

 Office 365 ExchangeRackspace
Features & Specifications10/109/10
Security10/1010/10
Pricing10/109/10
Integrations9/1010/10
Reputation & Support8/1010/10

Features & Specifications

Key Details

 Office 365 ExchangeRackspace
Unlimited Storage
Storage Space
50GB per mailbox
100GB per mailbox
Max Message Size
150MB
50MB
Supports
Exchange Server 2016
Exchange Server 2016
Uptime Percentage Guarantee
99.9%
100.0%
Supported Connections
IMAP
POP
MAPI
IMAP
POP
MAPI

Productivity Features

Office 365 Exchange
vs
Rackspace
  • Control Panel/ Dashboard
  • Blackberry Support
  • ActiveSync
  • Email Archiving
  • Email Disclaimer
  • Spam Filtering
  • Control Panel/ Dashboard
  • Blackberry Support
  • ActiveSync
  • Email Archiving
  • Email Disclaimer
  • Spam Filtering

Collaboration Features

Office 365 Exchange
vs
Rackspace
  • Resource Mailbox
  • Calendar Sharing
  • Public Folders
  • Shared Contacts
  • Resource Mailbox
  • Calendar Sharing
  • Public Folders
  • Shared Contacts

Security

Features

Office 365 Exchange
vs
Rackspace
  • Multi-Tenant Platform Security
  • Email Encryption
  • Security Policy Customization
  • Remote Device Wipe
  • Anti-Virus / Anti-Malware
  • Redundant ISPs
  • Multi-Tenant Platform Security
  • Email Encryption
  • Security Policy Customization
  • Automatic Backup
  • Remote Device Wipe
  • Anti-Virus / Anti-Malware
  • Redundant ISPs
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Certifications

Office 365 Exchange
vs
Rackspace
  • HIPPA
  • FISMA
  • EU Safe Harbor Compliant
  • ISO 27001 Certified
  • SSAE 16 Type II Certified
  • SOC Type 2 Certified
  • HIPPA
  • FISMA
  • FINRA
  • EU Safe Harbor Compliant
  • SSAE 16 Certified
  • ISO 27001 Certified
  • SOC Type 2 Certified
  • PCI Compliant

Cost Comparison

 Office 365 ExchangeRackspace
Price
Starting at $4.00
Starting at $7.99
Price Structure
per user per month
per user per month
Additional Features
Additional Fee
Additional Fee
Security Features
Additional Fee
Included
Additional Storage Space
Additional Fee

Integrations

Supported Microsoft Apps

Office 365 Exchange
vs
Rackspace
  • Outlook
  • Outlook Web App
  • Office
  • Lync
  • SharePoint
  • Outlook
  • Outlook Web App
  • Office
  • Lync
  • SharePoint

3rd Party Integrations

Office 365 Exchange
vs
Rackspace
  • Skype for Business
  • Salesforce
  • Skype for Business

Company Reputation & Support

Migration Support

Exchange Online supports several methods to migrate email, calendar, and contact data from your existing messaging environment to Office 365. Said options include IMAP migration through the Exchange Administration Center (EAC) or the Exchange Management Shell, cutover migration, hybrid deployment, staged migration, and third-party migration.
Rackspace's experienced team can help migrate your servers, databases, applications, and email among cloud, dedicated, and virtual environments.

Reputation

 Office 365 ExchangeRackspace
Year Founded
1975
1998
BBB Rating
A
A+
Number of BBB Positive Reviews
1
0
Number of BBB Neutral Reviews
5
1
Number of BBB Negative Reviews
210
3
Trust Pilot Rating
1.4 out of 10
Date Collected
2017-09-11
2017-08-13

Contact & Additional Info

 Office 365 ExchangeRackspace
Homepage URL
Company Phone
(425) 882-8080
(844) 768-0059
Headquarters Address
1 Microsoft Way, Redmond, WA, 98052
1 Fanatical Place, City of Windcrest, San Antonio, TX, 78218

Final Verdict

Office 365 Exchange Online and Rackspace Hosted Exchange are very close in quality and have the same overall rating. That said, Office 365 Exchange scores better than Rackspace across: Features & Specifications, and Pricing. Whereas, Rackspace scores better on Integrations, and Reputation & Support. Both companies score similarly on Security.