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Alentus Hosted Exchange Review


ConsumersAdvocate.org Rating: 3.3 / 5 (Very good)
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Alentus is a publicly traded, Canada-based provider of hosted exchange services, specializing in small- to medium-sized businesses. Founded in 1997, they currently maintain wholly-owned and operated data centers in Alberta and Ohio. Due to the nature of their services, Alentus offers 24/7 customer support services.
 
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How is Alentus rated?

Breakdown

3.0/5
Features
3.0/5
Integrations
3.5/5
Pricing
4.0/5
Support

Overall Rating: 3.3 / 5 (Very good)

Alentus Hosted Exchange is held back by its limited offerings. Between its decade-old software support, lack of an unlimited storage option, and poor security and integration options, this company’s service comes off as decidedly opaque. This is further compounded by its lack of online reviews and external certifications. By and large, while Alentus may provide a fine service, the comparative lack of information and substance may turn off potential customers.

Features & Specifications

Key Details

Unlimited Storage
Storage Space
2GB per mailbox
Max Message Size
100MB
Supports
Exchange Server 2007
Uptime Percentage Guarantee
99.999%

Features - 3 / 5

Alentus Hosted Exchange is a service that supports Microsoft Exchange 2007 with a guaranteed uptime of 99.999%. While unlimited storage is not offered, 500 megabytes is the base-level option. In addition to calendar sharing collaboration, productivity features, such as Blackberry support, spam filtering, and ActiveSync are made available.

Productivity Features

  • Blackberry Support
  • ActiveSync
  • Spam Filtering

Collaboration Features

  • Calendar Sharing
  • Public Folders
  • Shared Contacts

Security

Features

  • Email Encryption
  • Anti-Virus / Anti-Malware

Integrations - 3 / 5

Alentus does not boast the widest array of security features, especially as compared to its competitors. With only anti-virus software advertised, Alentus does not make mention of any compliance certifications.

How much does Alentus cost?

Price
Starting at $11.95
Price Structure
per mailbox per month
Additional Features
Included
Security Features
Included
Additional Storage Space
Additional Fee

Pricing - 3.5 / 5

Starting at $11.95 per mailbox per month, Alentus’ ‘Pro Plan’ allocates 500 megabytes. The higher level ‘Power’ and ‘Premium’ plans offer one and two gigabytes, respectively. While their security, productivity, and collaboration features come included, additional storage allocation requires additional fees.

Integrations

Supported Microsoft Apps

  • Outlook
  • Outlook Web App

Support - 4 / 5

Unlike many of its competitors, Alentus does not support any integrations outside of the Microsoft family. Within, however, Microsoft Outlook’s web app is encouraged.

Company Reputation & Support

Reputation

Year Founded
1997
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0

Reputation & Support - 3.5 / 5

While Alentus has maintained an A+ rating from the Better Business Bureau since 1997, there are no reviews to support it. This, along with an absence from TrustPilot, makes it difficult to judge their reputation.

Contact & Additional Info

Homepage URL
http://www.alentus.com
Company Phone
(877) 922-9903
Headquarters Address
10909 Jasper Avenue Suite 750, Edmonton, AB T5J 3L9

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Our Partner
  • Anti-malware, anti-spam protection
  • Mobile access, work anywhere, anytime
  • Flexible plans and pricing
  • Admin controlled access
  • Automatic patches
  • FastTrack, onboarding service provided by Microsoft professionals
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