Compare Home Service Club vs. TotalProtect Home Warranties

What’s the difference between Home Service Club and TotalProtect Home Warranty? See how our editors compare the two companies below.
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Home Service Club
9.1 / 10 - Excellent
#3 in Home Warranties
Our Partner
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Key Facts
  • Strong online ratings and reviews
  • 24/7 service team schedules repairs fast
  • No home inspection needed
  • Extensive list of system and appliance coverage
  • 2 plans to fit your budget
  • Award winning service!
  • 30-day money back guarantee
  • 6-month guarantee on covered repairs
  • 24/7 support team
  • 3 home warranty plans to choose from
  • 40,000 pre-screened service technicians
  • Save $100 when you sign up by phone, choose a Combo Plan, and pay your annual premium at time of purchase (not valid in all states; call to see if you qualify)
ConsumersAdvocate.org Ratings
9.1 / 10 - Excellent
10/10
Plan Value
10/10
Customer Experience
10/10
Contracts
7/10
Restrictions
9/10
Contractor Network
8/10
Customer Base
8.6 / 10 - Excellent
10/10
Plan Value
8/10
Customer Experience
9/10
Contracts
8/10
Restrictions
9/10
Contractor Network
9/10
Customer Base
Customer Reviews
 (33)
6.8 / 10 - Very good
58%
5 stars
6%
4 stars
0%
3 stars
3%
2 stars
33%
1 stars
 (38)
2.0 / 10 - Terrible
3%
5 stars
0%
4 stars
5%
3 stars
13%
2 stars
76%
1 stars
Final Verdict

Home Service Club has a higher overall rating than TotalProtect Home Warranty. Home Service Club scores better than TotalProtect across: Plan Value, Customer Experience, and Contracts. However, TotalProtect scores better on Restrictions, and Customer Base. Both companies score similarly on Contractor Network.

Latest Reviews

U
Ulrick H
Burlington, Vermont
Home Service Club review
3/10/2017
So this is for our first experience with a claim. First claim ever with any home warranty. We are new to the idea of home warranties and have been paying our monthly bills and now our bathroom had a leak and a big puddle. We requested a plumber on the phone and a girl took all of our information and very confidently said she'll call us back soon. We missed a call and got a message from her telling us a plumber was set to our request. Another girl called this time from the plumbing company and we scheudled an appointment for later in the day when they had availability. The plumber came and had to take apart our toilet and change the flange and ring and put all back together. He tested the toilet and made sure it was ok before he left. There hasn't been a leak since and looks like it is good. We are happy with our claim result.

S
shaw m
Indianapolis, Indiana
Home Service Club review
2/2/2017
A man came out from a heating and cooling ocmpany we have used before and replaced the blower motor and capacitor and all we paid was our deductible instead of the $700 it costs, and in half an hour all was over. The system works fine and the man said it was in great condition and claim was over before I knew it.

William M
Central Islip, New York
TotalProtect Home Warranty review
7/16/2016
We had a refrigerator problem in our home in North Carolina, we live in New York but luckily our daughter lives around the corner. We went online to put in our claim and within minutes received a call back with a claim number and setup to GE repair through Sears. They came and fixed it on the days we needed and the time we wanted so she could be there and get to work on time. The whole process was so professional and devoid of problems that could have been an issue was handled smoothly. TotalProtect even called back to see if everything was repaired and if we needed any further assistance. We highly recommend this program to protect all your appliances worry free.

Rae M
Springfield, Virginia
TotalProtect Home Warranty review
3/23/2016
I've had pretty good experience with the company. I find that a lot of the companies in their database are very small and often not the best. One strong exception is a plumbing company I've used through Total Protect. They're excellent but I have to fight to get work assigned to them since the want to "rotate " among some losers in their database. I had a terrible experience regarding clothes dryer and finally gave up and bought a new dryer at my total expense. That is NOT the way this is supposed to work. I may change to AHS if things continue badly.

T
Tihia G
Brooklyn, New York
Home Service Club review
3/3/2016
I am a proud member of the home service club for some time now and i am so happy. I have always received the best customer service and with my busy sech they always handle it all for me in a timely manor. Only thing for me to do is to be home to let techs in and the rest is done for me. With my old house that I grew up in and all the problems that happen due to age I am so happy that the home service club covers me and they always renew me. My last home warranty got rid of me the moment I expired and I only had two problems in a year (one they didnt cover because it was deemed pre existing). This company didnt do that to me and I was very greatful. After these couple of years with them and them almost replacing all of my appliances I can say I will stay with them forever. Even when not covered cause my sons basketball knocked my garage door opener off and broke it to pieces they got me a company that gave me the discount that they would give the home service club OOOO and the garage door company moved me up and gave me a sooner appointment time because I was a member of the home service club and we all know we need a garage door working. Thanks to everyone at the home service club.

K
Ksenia
Middle Village, New York
Home Service Club review
2/25/2016
We have been with The Home Service Club for a little over two years now and have had a couple of minuscule claims. All went well as they should have and we never had any complaints and never left any reviews. We, just recently, finished our first what I would call major claim. Heating stopped working and the house got cold quickly. It was one of those things which make you instantly nervous. But that was short lived. We were given a technician who came to the house right way and was exceptionally polite and confident in his abilities. A total of less than a couple of hours and a few trips back and forth to his truck, he replaced a few parts and everything was running again. He showed my husband what the problems were and left his business card for future maintenance work which we will be happy to hire him for. It has been a few days now and not a worry so far. We were notified by The Home Service Club to learn that the major repair was authorized and we were only responsible for our deductible just like on the previous smaller claims. We are both pleased with this as we were with the previous ones and it deserves taking a few minutes to write this feedback. You can call us satisfied customers.