Compare Home Service Club vs. TotalProtect Home Warranties

What’s the difference between Home Service Club Home Warranty and TotalProtect Home Warranty? See how our editors compare the two companies below.
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Home Service Club
9.1 / 10 - Exellent
#3 in Home Warranties
Our Partner
TotalProtect Home Warranty
8.6 / 10 - Exellent
#4 in Home Warranties
Our Partner
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Key Facts
  • Strong online ratings and reviews
  • 24/7 service team schedules repairs fast
  • No home inspection needed
  • Extensive list of system and appliance coverage
  • 2 plans to fit your budget
  • Award winning service!
  • 30-day money back guarantee
  • 6-month guarantee on covered repairs
  • 24/7 support team
  • 3 home warranty plans to choose from
  • 40,000 pre-screened service technicians
  • Save $100 when you choose a Combo Plan and pay your annual premium in full at time of purchase
ConsumersAdvocate.org Ratings
9.1 / 10 - Exellent
10/10
Plan Value
10/10
Customer Experience
10/10
Contracts
7/10
Restrictions
9/10
Contractor Network
8/10
Customer Base
8.6 / 10 - Exellent
10/10
Plan Value
8/10
Customer Experience
9/10
Contracts
8/10
Restrictions
9/10
Contractor Network
9/10
Customer Base
Customer Reviews
 (20)
8.6 / 10 - Exellent
70%
5 stars
10%
4 stars
0%
3 stars
5%
2 stars
45%
1 stars
 (22)
2.4 / 10 - Poor
5%
5 stars
0%
4 stars
5%
3 stars
23%
2 stars
73%
1 stars
Final Verdict

Home Service Club Home Warranty has a higher overall rating than TotalProtect Home Warranty. Home Service Club scores better than TotalProtect across: Plan Value, Customer Experience, and Contracts. However, TotalProtect scores better on Restrictions, and Customer Base. Both companies score similarly on Contractor Network.

Latest Reviews

G
Grantham Mass
Tallahassee, Florida
11/16/2016
Our twelve year furnace gave out way before its time and the part that went was under a twenty year warranty from the original manufacturer. The maintenance inspector who came to our house originally turned it off and deemed it a safety hazard and told us we cant turn it on at all because it releases carbon monoxide into our house. We've been with HSC for a few years now and always had pretty good experinces with them, but this was a very important situation with us not being able to use our furnace. The did what they always do and sent out a technician who has already been out to my house about a year and a half ago for my air conditioner. He quickly confirmed the cracked tube and agreed with the inspector and reported to HSC. A day later I receive a call from the agent who took my claim and she informs me that a specialist will be contacting me about my furnace replacement. I was a bit confused since i thought they would just replace the part that would come free from the manufacturer and just cover the labor but patiently waited for the call. Another lady called me an hour later and to my surprise confirmed that the furnace would be replaced. I was explained that the labor amount and work would cost as much as just swapping it out and replacing the part would still leave me with an old furnace and a much lower energy efficiency. Everything made sense and I was happy I was getting a new furnace though soemthing still seemed strange. But a new furnace was shipped to my house and the same technician came a couple of days later and replaced the old one with the new one, praised the procedures of HSC, took my deductible and left. I have a new furance in my attic, straight out of the box and i registered it for a full manufcturer's warranty again. I will see what the change in my energy bills it brings but it works great.

E
Elias Sekimoto
Buffalo, New York
11/2/2016
replaced a brand new dishwasher for us. We did have to pay a little over the coverage approved but overall got a brand new maytag dishwasher and its beautiful. Would have been nice to not have to pay anything over but it is what it is it wasn't much and we are happy with it.

William Modderno
Bohemia, New York
7/16/2016
We had a refrigerator problem in our home in North Carolina, we live in New York but luckily our daughter lives around the corner. We went online to put in our claim and within minutes received a call back with a claim number and setup to GE repair through Sears. They came and fixed it on the days we needed and the time we wanted so she could be there and get to work on time. The whole process was so professional and devoid of problems that could have been an issue was handled smoothly. TotalProtect even called back to see if everything was repaired and if we needed any further assistance. We highly recommend this program to protect all your appliances worry free.

Rae Martel
Alexandria, Virginia
3/23/2016
I've had pretty good experience with the company. I find that a lot of the companies in their database are very small and often not the best. One strong exception is a plumbing company I've used through Total Protect. They're excellent but I have to fight to get work assigned to them since the want to "rotate " among some losers in their database. I had a terrible experience regarding clothes dryer and finally gave up and bought a new dryer at my total expense. That is NOT the way this is supposed to work. I may change to AHS if things continue badly.

T
Tihia G
Brooklyn, New York
3/3/2016
I am a proud member of the home service club for some time now and i am so happy. I have always received the best customer service and with my busy sech they always handle it all for me in a timely manor. Only thing for me to do is to be home to let techs in and the rest is done for me. With my old house that I grew up in and all the problems that happen due to age I am so happy that the home service club covers me and they always renew me. My last home warranty got rid of me the moment I expired and I only had two problems in a year (one they didnt cover because it was deemed pre existing). This company didnt do that to me and I was very greatful. After these couple of years with them and them almost replacing all of my appliances I can say I will stay with them forever. Even when not covered cause my sons basketball knocked my garage door opener off and broke it to pieces they got me a company that gave me the discount that they would give the home service club OOOO and the garage door company moved me up and gave me a sooner appointment time because I was a member of the home service club and we all know we need a garage door working. Thanks to everyone at the home service club.

K
Ksenia
Middle Village, New York
2/25/2016
We have been with The Home Service Club for a little over two years now and have had a couple of minuscule claims. All went well as they should have and we never had any complaints and never left any reviews. We, just recently, finished our first what I would call major claim. Heating stopped working and the house got cold quickly. It was one of those things which make you instantly nervous. But that was short lived. We were given a technician who came to the house right way and was exceptionally polite and confident in his abilities. A total of less than a couple of hours and a few trips back and forth to his truck, he replaced a few parts and everything was running again. He showed my husband what the problems were and left his business card for future maintenance work which we will be happy to hire him for. It has been a few days now and not a worry so far. We were notified by The Home Service Club to learn that the major repair was authorized and we were only responsible for our deductible just like on the previous smaller claims. We are both pleased with this as we were with the previous ones and it deserves taking a few minutes to write this feedback. You can call us satisfied customers.