Compare Home Service Club vs. TotalProtect Home Warranties

What’s the difference between Home Service Club and TotalProtect Home Warranty? See how our editors compare the two companies below.
Disclosure: We receive advertising revenue from some partners. Learn more.
Select 2 home warranties companies to compare
vs
Home Service Club
9.1 / 10 - Excellent
#3 in Home Warranties
Our Partner
TotalProtect Home Warranty
8.6 / 10 - Excellent
#4 in Home Warranties
Our Partner
vs
Key Facts
  • Strong online ratings and reviews
  • 24/7 service team schedules repairs fast
  • No home inspection needed
  • Extensive list of system and appliance coverage
  • 2 plans to fit your budget
  • Award winning service!
  • 30-day money back guarantee
  • 6-month guarantee on covered repairs
  • 24/7 support team
  • 3 home warranty plans to choose from
  • 40,000 pre-screened service technicians
  • Save $100 when you sign up by phone, choose a Combo Plan, and pay your annual premium at time of purchase (not valid in all states; call to see if you qualify)
ConsumersAdvocate.org Ratings
9.1 / 10 - Excellent
10/10
Plan Value
10/10
Customer Experience
10/10
Contracts
7/10
Restrictions
9/10
Contractor Network
8/10
Customer Base
8.6 / 10 - Excellent
10/10
Plan Value
8/10
Customer Experience
9/10
Contracts
8/10
Restrictions
9/10
Contractor Network
9/10
Customer Base
Customer Reviews
 (31)
6.8 / 10 - Very good
58%
5 stars
6%
4 stars
0%
3 stars
3%
2 stars
32%
1 stars
 (37)
1.8 / 10 - Terrible
3%
5 stars
0%
4 stars
3%
3 stars
14%
2 stars
78%
1 stars
Final Verdict

Home Service Club has a higher overall rating than TotalProtect Home Warranty. Home Service Club scores better than TotalProtect across: Plan Value, Customer Experience, and Contracts. However, TotalProtect scores better on Restrictions, and Customer Base. Both companies score similarly on Contractor Network.

Latest Reviews

S
shaw monteiro
Indianapolis, Indiana
2/2/2017
A man came out from a heating and cooling ocmpany we have used before and replaced the blower motor and capacitor and all we paid was our deductible instead of the $700 it costs, and in half an hour all was over. The system works fine and the man said it was in great condition and claim was over before I knew it.

J
Jack Gramley
Las Vegas, Nevada
1/5/2017
For those of you that left a bad review on this site, I can only disagree in the strongest terms. I had been a subscriber to American Home Shield for 7 years at my last home. Most of the time when I called them, they wanted to deny the claim and weaseled out of everything they could. When I moved to my new house in 2013, I dumped AHS and researched all of the current home warranty services online, comparing prices, service, costs and user reviews. I settled on Home Service Club. And here's the thing I am kicking myself for. They were SUBSTANTIALLY lower in annual cost than AHS. I could have saved enough for a REALLY nice vacation and saved a lot of aggravation if I had switched to HSC back then. But here's the thing, you never know how good a service is until you have to use them, and I used them in a BIG way around Christmas. As I said, I've been in my current home for 3 years and have had HSC protection for all of them. Fortunately I haven't had to use them, but just as the cold weather was hitting here in Las Vegas, the heating and air conditioning system for my two downstairs levels went out. Luckily the upstairs system was still working, and I pretty much live on that upper level, but it was cold in the mornings downstairs and I need to do some things down there. I went online and submitted my very first claim to HSC at about 11:00 am on Monday, 12/26/16 (a business holiday). By 11:05 I had a confirmation email from HSC letting me know what to expect and at 9:00 am the next morning I had a call from the repair company, A-Tech Heating and Cooling. I specifically told them this was NOT an emergency, that I had heat to most of the house, and to just work me in when they had time. They scheduled an appointment for that Friday between 8:00-9:00 (the first available morning I could work with them). The timing for me was perfect. Luke, the technician showed up exactly as scheduled and quickly went to work diagnosing the problem. It turns out that the system needed a new blower fan motor. But wait, this isn't just ANY old motor. This is a high tech ECM motor, starting at over $800 for just the replacement motor. Labor was on top of that. My heart sank. With my experience with the old AHS company, I was worried that the replacement would not be approved, or that they would try to substitute a cheaper PSC motor. Luke, the tech, needed to call for authorization. I was sure there would be a fight to this. Nope, Home Service Club did need to run it by their HVAC advisors, but an hour later they called to let me know the replacement ECM motor was approved. Just like that. No arguing, no hassle, they even sounded cheery over the phone like it was their pleasure to do this. A-Tech called back about an hour after that to let me know they had located a motor and out be out the next day to install it. Again, they showed up on time and had everything operational within an hour. My out of pocket expense, just the $120 I had contracted for (yes, I chose to save a few dollars by having a higher deductible). Oh, and that total repair bill? I calculate the part and labor was just about what I had paid over the last 3 years for my HSC warranty. HSC also followed up to make sure the repair was completed and that I was 100% satisfied. Am I a happy HSC client? You bet! I highly recommend them! Oh, and one other thing that meant a lot to me. Their service partner, A-Tech Heating and Cooling, is a top notch company. Very professional, very helpful and they bent over backwards to make sure I was happy. When I was able to get AHS to send out a technician for a repair at my old house, the service company they sent were sometimes just a one man operation working out of their car. Not HSC. They contract with only the best. Mark me down as a VERY satisfied subscriber to the Home Service Club Home Warranty service. And you can bet, for as long as I own this house or any other house I will have HSC protecting me!

William Modderno
Bohemia, New York
7/16/2016
We had a refrigerator problem in our home in North Carolina, we live in New York but luckily our daughter lives around the corner. We went online to put in our claim and within minutes received a call back with a claim number and setup to GE repair through Sears. They came and fixed it on the days we needed and the time we wanted so she could be there and get to work on time. The whole process was so professional and devoid of problems that could have been an issue was handled smoothly. TotalProtect even called back to see if everything was repaired and if we needed any further assistance. We highly recommend this program to protect all your appliances worry free.

Rae Martel
Alexandria, Virginia
3/23/2016
I've had pretty good experience with the company. I find that a lot of the companies in their database are very small and often not the best. One strong exception is a plumbing company I've used through Total Protect. They're excellent but I have to fight to get work assigned to them since the want to "rotate " among some losers in their database. I had a terrible experience regarding clothes dryer and finally gave up and bought a new dryer at my total expense. That is NOT the way this is supposed to work. I may change to AHS if things continue badly.

T
Tihia G
Brooklyn, New York
3/3/2016
I am a proud member of the home service club for some time now and i am so happy. I have always received the best customer service and with my busy sech they always handle it all for me in a timely manor. Only thing for me to do is to be home to let techs in and the rest is done for me. With my old house that I grew up in and all the problems that happen due to age I am so happy that the home service club covers me and they always renew me. My last home warranty got rid of me the moment I expired and I only had two problems in a year (one they didnt cover because it was deemed pre existing). This company didnt do that to me and I was very greatful. After these couple of years with them and them almost replacing all of my appliances I can say I will stay with them forever. Even when not covered cause my sons basketball knocked my garage door opener off and broke it to pieces they got me a company that gave me the discount that they would give the home service club OOOO and the garage door company moved me up and gave me a sooner appointment time because I was a member of the home service club and we all know we need a garage door working. Thanks to everyone at the home service club.

K
Ksenia
Middle Village, New York
2/25/2016
We have been with The Home Service Club for a little over two years now and have had a couple of minuscule claims. All went well as they should have and we never had any complaints and never left any reviews. We, just recently, finished our first what I would call major claim. Heating stopped working and the house got cold quickly. It was one of those things which make you instantly nervous. But that was short lived. We were given a technician who came to the house right way and was exceptionally polite and confident in his abilities. A total of less than a couple of hours and a few trips back and forth to his truck, he replaced a few parts and everything was running again. He showed my husband what the problems were and left his business card for future maintenance work which we will be happy to hire him for. It has been a few days now and not a worry so far. We were notified by The Home Service Club to learn that the major repair was authorized and we were only responsible for our deductible just like on the previous smaller claims. We are both pleased with this as we were with the previous ones and it deserves taking a few minutes to write this feedback. You can call us satisfied customers.