Compare ADT vs. GetSafe Home Security

What’s the difference between ADT Monitored Home Security and GetSafe Home Security? See how our editors compare the two companies below.
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ADT
8.5 / 10 - Excellent
#4 in Home Security
Our Partner
GetSafe Home Security
8.6 / 10 - Excellent
#2 in Home Security
Our Partner
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Key Facts
  • ADT's monitoring is the most trusted & popular in the US
  • Get it installed by a pro - save time, don't risk doing it wrong
  • Home Automation Available + mobile app to stay connected
  • 3-year term. 2-year term (in California)
  • Website doesn't show pricing, call 866-946-7173
  • Qualification: 650+ credit score
  • #1 Recommended for No-Annual-Contract Security
  • 24-Hour Monitoring Across U.S.
  • Smartphone App Control & Nest® Compatible 
  • Easy to use and install system
  • Professional monitoring starts at $29/month
  • Wireless Camera now available
  • No contracts!
  • Free Motion Camera when you use promo code “FREECAMERA”
ConsumersAdvocate.org Ratings
8.5 / 10 - Excellent
9/10
Coverage
9/10
Monitoring Services
6/10
Alerts
8/10
Equipment
9/10
Monitoring Technology
10/10
Installation
10/10
Customer Service
8/10
Contract Terms
5/10
Cost
8/10
Reviews
8.6 / 10 - Excellent
9/10
Coverage
10/10
Monitoring Services
10/10
Alerts
9/10
Equipment
9/10
Monitoring Technology
7/10
Installation
9/10
Customer Service
10/10
Contract Terms
5/10
Cost
6/10
Reviews
Customer Reviews
 (52)
3.4 / 10 - Poor
13%
5 stars
8%
4 stars
8%
3 stars
8%
2 stars
63%
1 stars
 (1)
10.0 / 10 - Excellent
100%
5 stars
0%
4 stars
0%
3 stars
0%
2 stars
0%
1 stars
Final Verdict

GetSafe Home Security and ADT Monitored Home Security are very close in quality and have the same overall rating. That said, GetSafe scores better than ADT across: Coverage, Monitoring Services, Alerts, Equipment, Monitoring Technology, Contract Terms, and Cost. Whereas, ADT scores better on Installation, Customer Service, and Reviews.

Latest Reviews

J
JAMES LUNN
Concord, North Carolina
2/20/2017
I was asked by my sister-in- law to recommend a security system for her new home. I told her ADT SECURITY. I AM A LONG TIME MEMBER OF ADT and had Great Service.When i look for a service, i not only read the reviews the services, i look for the history as well. How long have they been in business?ADT SECURITY WAS FOUNDED IN 1874.I checked the BBB,i found a BBB A+ RATING. I am not naive,there are going to be certain people that complain for number of reasons.WHAT ABOUT THE MILLIONS THAT ARE HAPPY WITH ADT SECURITY SERVICE.THEY ARE SILENT BECAUSE THEY ARE HAPPY……I SUGGEST THAT YOU REMEMBER,ONE HUNDRED PEOPLE LETTING THERE VOICES BE HEARED MAKES MORE NOISE THAN THOUSANDS THAT REMAIN SILENT…..JAMES, IN CONCORD,N.C.28027

M
Mary S
1/16/2017
We have had ADT at three residents for 9 years. We have never had an incident so we don't know how good they are other than their signs being a deterrent. They have decided to eliminate their remotes (with verbal confirmation that the alarm is set). They think that their phone app does the job. It is very INCONVENIENT for the customer!! If you have a garage door opener and choose not to use the app, you must get out of your car and go in through the man door to set the alarm manually. Not a great company!!! We are currently shopping around with other security companies and considering ending our relationship with ADT. Our customer service experience was not good. Sell, sell, sell...in your face. They think we should be thrilled with the phone app. "What do we know? We are only the paying customer." The salesman did tell us he had the remotes, but the corporate customer service rep said they don't. Hmmmm....who to believe. We may part ways soon, ADT.

Z
Zora
Jane Lew, West Virginia
1/12/2017
It was the best! I really needed the extra sucurity around the house.

C
Cheri M
Des Moines, Iowa
R
Regina N
Austell, Georgia
1/25/2015
I RECOMMEND IT TO EVERYONE, GOOD CUSTOMER SERVICE AND EFFECTIVE RESPONSE. SAVED MY MUM LIFE SO I RECOMMEND IT