Compare ADT Monitoring vs. GetSafe Home Security

What’s the difference between ADT Monitored Home Security and GetSafe Home Security? See how our editors compare the two companies below.
Last Updated: January 16, 2018
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ADT Monitoring
8.6 / 10 - Excellent
#2 in Home Security
GetSafe Home Security
8.5 / 10 - Excellent
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Key Facts

  • ADT's monitoring is the most trusted & popular in the US
  • Get it installed by a pro - save time, don't risk doing it wrong
  • Remote Arm/Disarm With Mobile App to Stay Connected
  • 3-year term. 2-year term (in California)
  • Website doesn't show pricing, call 866-946-7173
  • Qualification: 600+ credit score
  • Recommended for No-Annual-Contract Security
  • 24-Hour Monitoring Across U.S.
  • Smartphone App Control & Nest® Compatible 
  • Easy to use and install system
  • Professional monitoring starts at $35/month
  • Wireless Camera now available
  • No contracts!
  • Free Motion Camera when you use promo code “FREECAMERA”

OVERALL RATINGS

 ADT MonitoringGetSafe
Equipment9/108/10
Monitoring10/109/10
Reputation10/109/10
Contract & Price8/108/10
Technology Integration8/109/10

Home Security Basics

 ADT MonitoringGetSafe
Installation
Professional
Self-Install (DIY)
Equipment Manufacturer
Honeywell, GE, DSC
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Sensor & Device Comparison

Intrusion Protection

ADT Monitoring
vs
GetSafe
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection
  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors

Environmental Protection

ADT Monitoring
vs
GetSafe
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke
  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

ADT Monitoring
vs
GetSafe
  • Indoor Cameras
  • Live Surveillance
  • Event-triggered Surveillance
  • Indoor Cameras
  • Outdoor Cameras
  • Tilt & Pan Cameras
  • Live Surveillance

Life Safety

ADT Monitoring
vs
GetSafe
  • Panic Button
  • Panic Button
  • Medical Alert

How do their monitoring services compare?

 ADT MonitoringGetSafe
Monitoring Options
Professional Monitoring
Professional Monitoring
Monitoring Technology
Cellular
Broadband
Landline
Cellular
Broadband
Landline
Number of Monitoring Centers
6
2
Monitoring Center Type
Owned
Owned
Professional Monitoring Services
24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Fire Department Dispatch
Medical Dispatch
24/7 Professional Monitoring
Police Dispatch
Fire Department Dispatch
Medical Dispatch

Pricing & Cost Comparison

 ADT MonitoringGetSafe
Starting Price
$36.99
$25.00
Max Price
$58.99
$35.00
Number of Available Packages
4
4
Installation Fee
$99.00
Equipment Starting Cost
$0.00
$249.00
Contract Required
Minimum Contract Length
36 months
12 months
Cancellation Policy
Early termination by Customer, ADT may charge 90% of the monthly service charges due for the balance of the initial 36-month term.
30-day trial period without cancellation fees. Cancel any time. Equipment does not need to be returned back to GetSafe because clients paid for the equipment when they signed up for service.
Warranty
90 Days Limited Warranty
1 year warranty on products

What technology integrations are available?

Mobile Access & Alerts

ADT Monitoring
vs
GetSafe
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
ADT Monitoring
vs
GetSafe
  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • History Log

How do their reputations compare?

 ADT MonitoringGetSafe
Trust Pilot Rating
3.3 out of 10
9.4 out of 10
BBB Rating
A+
C-
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
4
Number of BBB Negative Reviews
214
Date Collected
2017-08-17
2017-08-17
Year Founded
1890
2015

Certifications & Associations

ADT Monitoring
vs
GetSafe
  • Underwriter's Laboratory (UL)
  • Factory Mutual (FM)
  • Electronic Security Association
  • New York City Fire Department
  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)

Contact & Additional Information

 ADT MonitoringGetSafe
Company Phone
(800) 229-8305
(888) 676-1784
Headquarters Address
1 Town Center Rd., Boca Raton, FL, 33486
2600 Stanwell Drive, Suite 200, Concord, CA, 94520
Mailing Address
1 Town Center Rd., Boca Raton, FL, 33486
2600 Stanwell Drive, Suite 200, Concord, CA, 94520

Final Verdict

ADT Monitored Home Security and GetSafe Home Security are very close in quality and have the same overall rating. That said, ADT Monitoring scores better than GetSafe across: Equipment, Monitoring, and Reputation. Whereas, GetSafe scores better on Customer Service and Reviews, Contract & Price, and Technology Integration.


Customer Comments & Reviews

J
john
Hastings, Nebraska
3/14/2017
ADT Monitored Home Security review
Very helpful in advising what we need it and what we wanted.


E
Enrique
2/22/2017
ADT Monitored Home Security review
Very good service


Z
Zora
Beverly, West Virginia
1/12/2017
GetSafe Home Security review
It was the best! I really needed the extra sucurity around the house.


C
Cheri M
Des Moines, Iowa
2/3/2015
ADT Monitored Home Security review
Love it!


R
Regina N
Austell, Georgia
1/25/2015
ADT Monitored Home Security review
I RECOMMEND IT TO EVERYONE, GOOD CUSTOMER SERVICE AND EFFECTIVE RESPONSE. SAVED MY MUM LIFE SO I RECOMMEND IT