Travelers Home Insurance Review


Rating: 9.7 / 10 (Excellent)
4 Customer Reviews - see all reviews
Disclosure: We receive advertising revenue from this partner. Learn more.
How is Travelers rated?
10/10
Company Reputation
10/10
Customer Experience
10/10
Discounts
10/10
Online Presence
10/10
Customer Service

Travelers Home Insurance

Travelers Insurance is one of the largest insurance companies in the country based on revenue and market value. The company offers a variety of discounts including installing protective devices, newly built and renovated homes, as well as multiple policies. Travelers discounts and policy options are pretty standard for the industry, but one major area of concern is the price of their premiums... quite high compared to competitors.

Home Insurance Products Offered

Dwelling coverage
Other structures coverage
Personal property coverage
Loss of use coverage
Liability insurance
Additional home coverage

*** Floods, earthquakes and other perils are not usually covered under standard policies. Additional coverage is available but this might only be possible by purchasing additional insurance.

Net premium written (A.M. Best)

$20,549,458

Better Business Bureaus (BBB Ratings)

  • The Travelers Companies, Inc. is BBB accredited carrying a grade of A+.

Discounts

Age of Home Yes
Age of Policy Holder No
Multiple Policies Yes
Newly Purchased Home Yes
Newly Renovated Home Yes
Home Security Equipment Yes     

*** Green Home Discount helps you save up to 5 percent if your home is certified 'green' by the Leadership Energy and Environmental Design (LEED) organization.

Coverage

Covers cost of rebuilding/ repairing due to a covered peril Yes
Personal liability coverage for personal/ property damage Yes
Covers living expenses outside of the home during rebuilding/ repairs Yes
Coverage for medical expense Yes
Is widely available across the country Yes
Personal property insurance for loss or damage for covered instance Yes            

*** Travelers Home Insurance provides coverage for condos, farms and common dwelling structures. But the company does not provide coverage for older homes (HO8).  

Financial Ratings

Travelers Home Insurance is backed by 150 years of experience and is a leading property casualty provider in the country. It also operates in Canada, Ireland, Brazil and the UK. The company enjoys good ratings with all the major ratings agencies, A.M. Best, Fitch, Standard and Poor's and Moody's.

S & P

AA

Fitch Ratings

AA

Moody's

Aa2

AM Best

A++

Bottom Line

It’s quite surprising that such a big company would not include perils or coverage for properties such as mobile home and older homes. The company also does not allow you to purchase online. You can get quotes but will eventually have to be shuffled to an agent. However, Travelers does come on top with its solid financial ratings. Home insurance is one of the biggest and long running purchases a person will make, so it makes sense to know your company will be able to meet its obligations far into the future. For such a large and consequential financial decision, you might want to count on the security and stability provided by an industry leader that has been around forever.

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Latest Reviews

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J
james
1/6/2017
Bait and switch. They will quote you one price online. Then when you go to purchase the policy, they'll tell you that the online system quotes the "silver" package which they are unable to sell you, and that all they can sell is the "gold" package.

Bozzy Lewis
Staten Island, New York
12/22/2016
Horrible ! I had a flood in my basement and they took 6 days to send an adjuster and would not confirm coverage and were reviewing the claim for 10 days and paid out as little as possible and were skeptical and critical of all the damages and the adjuster seemed clueless, rude and not very obliging or helpful either !

B
Brooke Anderson
11/8/2016
These people just can't seem to get anything right. They are the worst company to deal with. Because of their repeated mistakes, I am now canceling all three of my policies with them. They should be at the bottom of the pile. Brooke Anderson

G
Gregory Williams
Bethlehem, Pennsylvania
10/30/2016
I filed a homeowners claim for a burglary of My home which occurred in February. It is now almost November and I have not been reimbursed for the stolen items! I have had Homeowners insurance since 1980 and in that time have only had one minor claim for storm damage. So this would represent the second claim in almost 37 years. To add insult to injury, the investigator was very accusatory towards me and said that if I dropped the claim now that He wouldn't investigate any more, but if not, I could face jail time! He did this in order to get me to drop the claim. This was intimidation and it was not warranted in any way! He happens to be a former police detective using his interrogation... Read More

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