Unitron Hearing Aids Review


Rating: 7 / 10 (Very good)
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Unitron is a Canadian manufacturer of hearing aids. The company markets its products worldwide and is a subsidiary of Sonova, a Swiss firm. Its products includes in-the-ear (ITE) and behind-the-ear (BTE) designs. They are sold only through hearing professionals.

How is Unitron rated?

Breakdown

6/10
Product Offerings
7/10
Additional Services
7/10
Pricing
7/10
After-Sale Service
8/10
Reputation

Overall Rating: 7 / 10 (Very good)

Unitron is a reputable, old-established manufacturer of hearing aids. The company is a solid manufacturer of hearing aids whose products are on par with much of the contemporary hearing aid industry. Its product line is not as extensive as some of its competitors, but its products have nearly all of the desirable features of contemporary hearing aids. Since the company does not sell direct to consumers but markets its products through hearing professionals, there isn't a whole lot of information available about its pricing and warranties. Consumers interested in the brand should discuss these and other issues with their hearing professional.

Unitron Product Offerings

Product Offerings - 6 / 10

Unitron is offers the most common types of hearing aids, BTE, ITE, and RIC models. It claims that its RIC model is the smallest in the world. Some of the company's hearing aids are rechargeable, which frees customers from having to replace batteries. Unitron does not manufacture the more exotic and less common hearing aids, but its offerings appear aimed squarely at the middle of the market segment. They deliver a solid array of mid-range features.
Product Type
True Hearing Aid
Types of Hearing Aids
BTE
RIC
ITE
Battery Life
All day (rechargeable)
Accessories
Charger Plate
Mobile Phone Compatibility
iOS
Android

Features

  • Preset Sound Profiles
  • Directional Mics
  • Digital Feedback Reduction
  • Bluetooth & Internet Connectivity
  • Telecoil
  • Wind Noise Reduction
  • Binaural

Unitron Additional Services

Additional Services - 7 / 10

Since Unitron deals primarily with hearing professionals rather than the consumer market, it may not offer the same additional services as some of its competitors, who have a different business model.
Financing Available
No
Trial Offer
Yes
Online Hearing Test
Yes
Modes of Contact
Phone

Unitron Pricing

Pricing - 7 / 10

Unitron hearing aids are sold only through hearing professionals. The company does not publicly publish its price list.

Unitron After-Sale Service

After-Sale Service - 7 / 10

Unitron's website affirms that its products come with a warranty, but the portion of the site that appeared to lead to the warranty terms is not functional. Consequently, we were unable to find any information regarding the length and terms of the company's product warranty

Unitron Reputation

Reputation - 8 / 10

Very little information about Unitron's reputation is available online. Individual offices of the company have an A+ rating from the BBB, but no consumer comments. The company has no presence on Trustpilot. However, the firm has been in business for over 54 years and does not appear to have been involved in any consumer litigation or regulatory actions. Bearing in mind the relative thinness of reputational data, the company's reputation should be considered as good.
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
0
Date Collected
2018-03-01
Year Founded
1964

Company Profile

Full Name
Unitron Hearing Aids
Company Website
Headquarters
20 Beasley Drive, Kitchener, ON N2E 1Y6, Canada
Mailing Address
20 Beasley Drive, Kitchener, ON N2E 1Y6, Canada

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Customer Comments & Reviews

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P
Poorthing
Longview, Texas
3/9/2018
I am on my third set of unitons. Frankly the best performing for me where my previous Moxi 20s which had no Bluetooth features. Seems the more features added above and beyond hearing processing abilities are of limited value for most users and add to cost and potential malfunctions. Dito with the rechargeable battery feature which falls into the that catagory. When my current unions start giving trouble I am seriously considering repairing my old aids and keep the newest aids as spares. Do not misinterprete what I am saying as a negative review of Unitron far from it these have been overall a fine product and I recommend the brand with little reservations.


G
Glori
Columbia, Maryland
2/8/2018
At the moment, I can only say that the Unitron Moxi Series is really horrible. It's been one thing after another, rechargeable battery failures, charger failures, the aid itself failure. I've been having problems from the get go Dec. 16th. It is now Feb. 8th and with a new aid, new batteries and new charger, one of the two aids still is failing on me! Fortunately, the Group that I've purchased this from has been working we me concerning failures and problems. I believe the problem is that Unitron put out a product that wasn't fully tested and a lot of others are experiencing glitches. This has delayed my departure from my home state for months. I am on my way to complain AGAIN and see what... Read More



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