Compare Phonak vs. Widex Hearing Aids

What’s the difference between Phonak Hearing Aids and Widex Hearing Aids? See how our editors compare the two companies below.
Last Updated: June 14, 2018
Disclosure: We receive advertising revenue from some partners. 
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Phonak Hearing Aids
7.9 / 10 - Very good
#10 in Hearing Aids
Widex Hearing Aids
7.9 / 10 - Very good
#11 in Hearing Aids
vs

Key Facts

  • 24 hearing aids to choose from
  • Lyric model offers 30-days for free
  • 100% invisible, no batteries to change
  • Battery lasts for 2-3 months
  • Take an online hearing test to measure up your hearing capacity
  • HearingLikeMe blog helps understand how to live with hearing loss
  • Take an online hearing test and get an idea of how your hearing is
  • Zen Technology helps relax, concentrate, and masks painful tinnitus
  • Acclimatisation program helps new users adjust to hearing aids
  • Audibility extender makes high-pitch noise easier than ever to hear
  • Wireless technology and mobile app for seamless interaction

OVERALL RATINGS

 PhonakWidex
Product Offerings7/108/10
Additional Services8/109/10
Pricing7/108/10
After-Sale Service10/108/10
Reputation7/107/10

Phonak Product Offerings

 PhonakWidex
Product Type
True Hearing Aid
True Hearing Aid
Types of Hearing Aids
IIC
BTE
Mini BTE
RIC
ITE
CROS
IIC
CIC
ITC
BTE
Mini BTE
RITE
RIC
ITE
CROS
bi-CROS
 PhonakWidex
Accessories
Charger Plate
Cleaning Kit
Bag
Remote Control
Mobile App
Charger Plate
Cleaning Kit
Remote Control
Mobile App
Mobile Phone Compatibility
iOS
Android
iOS
Android

Features

Phonak
vs
Widex
  • Preset Sound Profiles
  • Directional Mics
  • Digital Noise Reduction
  • Digital Feedback Reduction
  • Bluetooth & Internet Connectivity
  • Frequency Shifting
  • Tinnitus Maskers
  • Wind Noise Reduction
  • Binaural
  • Preset Sound Profiles
  • Directional Mics
  • Digital Noise Reduction
  • Digital Feedback Reduction
  • Bluetooth & Internet Connectivity
  • Telecoil
  • FM Compatibility
  • Frequency Shifting
  • Tinnitus Maskers
  • Wind Noise Reduction
  • Binaural

Phonak Additional Services

 PhonakWidex
Financing Available
No
No
Trial Offer
Yes
Yes
Trial Offer Period
30 days (only for Lyric™)
30 days
Online Hearing Test
Yes
Yes
Modes of Contact
Phone
Email
Phone
Email
Web Form

Phonak Pricing

Lowest Price (1 unit)

$1,499

Highest Price (1 unit)

$3,299

Phonak After-Sale Service

 PhonakWidex
Warranty Length
One year (international warranty)
2-3 years
Warranty Extendable?
No
Yes
Warranty Coverage
Phonak recommends that customers ask their hearing care professional about the terms of the warranty. Phonak offers a one year limited warranty that covers any of the hearing aid's manufacturing or material defects, but not accessories such as batteries or ear modules. The warranty can only be applied if proof of purchase is shown. It also does not cover any expenses from damages the hearing aid suffered as a result of mishandling or tinkering.
Widex warranty covers loss and damage of a customer's hearing aids. During the length of their warranty, customer may pay $300 to replace one of their hearing aids.
Text of Warranty
Deductible/Copay
No
Yes

Phonak Reputation

 PhonakWidex
BBB Rating
A+
Trust Pilot Rating
7.3 out of 10
5.4 out of 10
Date Collected
2018-02-28
2018-02-28
 PhonakWidex
Year Founded
1989
1956

Consumer Litigation & Regulatory Actions



Company Profile

Full Name
Phonak Hearing Aids
Widex Hearing Aids
Company Website
Headquarters
4520 Weaver Parkway, Warrenville, IL, 60555
185 Commerce Drive, Hauppauge, NY, 11788

Final Verdict

Phonak Hearing Aids and Widex Hearing Aids are very close in quality and have the same overall rating. That said, Phonak scores better than Widex across: After-Sale Service. Whereas, Widex scores better on Product Offerings, Additional Services, and Pricing. Both companies score similarly on Reputation.


Customer Comments & Reviews

H
Hannes e
5/28/2018
Widex Hearing Aids review
Just bought 1 going to see if better service etc than starkey


A
Annie A
Los Angeles, California
1/20/2018
Phonak Hearing Aids review
I've worn an analog in-the-ear Phonak for the last five years and have been thrilled with the natural sound quality. Recently I purchased two behind-the-ear aids and have been very disappointed with the sound quality and discrimination. If I didn't have the first aid, I would think the new digital aids were fine, but I have Phonak's much better, now discontinued analog aid to compare them to and they fall short: tinny sound, echoes, distortions in sound. Have had this adjusted many times to try to get them to match the first aid, with no success. Something is wrong at Phonak that they think the highly touted digital aids are better than the analogs.


Jordan S
8/4/2017
Phonak Hearing Aids review
My father has used Phonak's hearing aids for years. When he turns them on, his hearing is whole again. Sometimes, he'd rather tune the world out, however. Otherwise, their reliable products have required little in the way of maintenance.