Phonak Hearing Aids Review
ConsumersAdvocate.org
30 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Phonak is a medical devices company based in Switzerland, and a subsidiary of Sonova Holding AG. They have designed and distributed hearing aid systems across the globe for more than 70 years. Their products and accessories are designed with accessibility and practicality first in mind.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Phonak Hearing Aids
30 Customer Comments & Reviews
Loading Reviews ...
Spent $4300 for new phonak hearing aids, 2 nd pair I’ve owned. I will never purchase another. First I was told I needed molded hear aids, that didn’t work, the sound was like my head was in barrel, They have been sent back a couple of times, I go in about every 2 weeks, They are not worth the money. I would like to go to another phonak provideder dealer but I was told that I would have to be charged for every visit . So what if I had moved, does that mean the warranty is no good?
very good hearing aids-had them for five years and would buy them again
I have had my hearing aid one month and it went dead.I was told that the company that it will take 3 weeks to fix. I spent $1600 and I AM NOT HAPPY with your customer service. How about replacing it or refunding my money.
I use Phonak Hearing aids and hey are great!! For the past year Phonak Aids work everyday without failure.
Phonak B50-312 is wonderful, except for summer time. The BTE design wicks sweat into the battery case and the battery dies. It's infuriating to be working outside on a hot day and to start getting the low power tone when you put new batteries in three hours ago. Rechargeables have been suggested, but the price difference is about a 6 year payback, if the batteries lasted in the summer like they do winter / spring. (Since rechargeables are supposed to last 500 charges, I question the life.) Drying the battery will get it to work for a little bit, but the life is shot. For the price, I expect them to be sweatproof.
I currently have Phonak hearing aids. I've had the Lyric and Starkey aids over the last 15 years. My current aids are a blessing. I have more options to hear in a wide range of places that I go to. I have five options that I can set my aids to. I have the "remote" on my phone that I use to set the program I need at the time. I can also press the up and down volume buttons to adjust to the program as well. My base program is "Auto sense OS" is automatically picks up the sound and transmits it to my ear. However, if I am in the car and want to avoid the road noise I usually switch to my second program, "Speech in noise" which deaden all outside noise and I can actually hear the radio and... Read More
I like the hearing aids but the tube is to short. they so not fit behind my ears. I am told the tube only come in 3 and should be a 4. I can not wear my glasses. HELP
Phonak a frustrating company. The product I bought i was generally happy with but the customer service and support is nothing short of pathetic. They operate as a franchise. They must barely train there audiologist and the hq offers no real support either. In short avoid.
We were sold a Phonak product for my elderly mother with an appalling service. Indeed she is not able use the product. Phonak distributor in Istanbul(Turkey) refuse to take the product back under a two year guarantee whatsmore Phonak main company in Switzerland are a bunch of clown in the hands of their distributors. Very disappointing experience. I would not recommend this company to anyone. Stay away from Phonak products.
I've worn an analog in-the-ear Phonak for the last five years and have been thrilled with the natural sound quality. Recently I purchased two behind-the-ear aids and have been very disappointed with the sound quality and discrimination. If I didn't have the first aid, I would think the new digital aids were fine, but I have Phonak's much better, now discontinued analog aid to compare them to and they fall short: tinny sound, echoes, distortions in sound. Have had this adjusted many times to try to get them to match the first aid, with no success. Something is wrong at Phonak that they think the highly touted digital aids are better than the analogs.
- ← Previous
- 1
- 2
- 3
- Next →
Our Partner
Fully online purchase experience
- Control your hearing aids via mobile app
- Products to address the unique needs of children and teens
- 100% invisible, no batteries to change
- Convenient online hearing tests
