Phonak Hearing Aids Review
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Phonak is a medical devices company based in Switzerland, and a subsidiary of Sonova Holding AG. They have designed and distributed hearing aid systems across the globe for more than 70 years. Their products and accessories are designed with accessibility and practicality first in mind.
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Customer Comments & Reviews
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We were sold a Phonak product for my elderly mother with an appalling service. Indeed she is not able use the product. Phonak distributor in Istanbul(Turkey) refuse to take the product back under a two year guarantee whatsmore Phonak main company in Switzerland are a bunch of clown in the hands of their distributors. Very disappointing experience. I would not recommend this company to anyone. Stay away from Phonak products.
I've worn an analog in-the-ear Phonak for the last five years and have been thrilled with the natural sound quality. Recently I purchased two behind-the-ear aids and have been very disappointed with the sound quality and discrimination. If I didn't have the first aid, I would think the new digital aids were fine, but I have Phonak's much better, now discontinued analog aid to compare them to and they fall short: tinny sound, echoes, distortions in sound. Have had this adjusted many times to try to get them to match the first aid, with no success. Something is wrong at Phonak that they think the highly touted digital aids are better than the analogs.
My father has used Phonak's hearing aids for years. When he turns them on, his hearing is whole again. Sometimes, he'd rather tune the world out, however. Otherwise, their reliable products have required little in the way of maintenance.