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Teleflora Flower Delivery Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
28 Customer Comments & Reviews - see all comments
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Teleflora is a company that connects consumers with local florists in the United States and Canada. It has an easy-to-use online service that makes it easy for customers to search for florists near their area. All Teleflora flower arrangements are artistically designed by a local florist, using available fresh and seasonal flowers. 

Features and Services

Teleflora offers flowers for birthdays, funerals, anniversaries, Valentine’s Day, Christmas, new baby, get well, International Women’s Day, and other special events. Every arrangement is hand-made and personally delivered, and comes with a guarantee that flower arrangements are only made from the freshest flowers available.  

Clients can select their florist and shop from a list of flowers arranged in categories. Detailed searches are made by selecting a specific product category, occasion, or price. Clients can then select preferred arrangements, Deluxe or Premium. Gift options include balloons, chocolates, and stuffed animals.

A wide selection of flowers is available, such as Asters, Calla Lilies, Carnation, Dahlias, Gerberas, Lisianthus, Orchids, Peonies, Roses, Snapdragons, Sunflowers, Tulips, Tropical Flowers, or Mixed Bouquets. Teleflora can also deliver your order to any secure building, gated community, military base, hospital, or funeral home. Delivery charges include an additional $15.99 service fee for all plant and flower orders in the US and Canada. This fee is subject to change on holiday and peak seasons.

Flower Selection

Exotic Blooms

✔

Live Plants

✔

Custom Arrangements

✔

Hand-Held Bouquets

✔

Fresh Arrangements in Vase

✔

Artificial Flower

✔

Boutonnieres

✔

Corsages

✔

Cut Flowers (without vase)

✔

Other Gift Items

Gift Baskets

✔

Gourmet Treats

✔

Customized Greeting Cards

✔

Wine

✔

Balloons

✔

Designer Products

✔

Gift Cards

✔

Outsourcing

In-Season Blooms

✔

Locally Sources

✔

Greenhouse Flowers

✔

Order and Delivery Options

International Delivery

US or Canada Only

Same Day Delivery

✔

Shipping Fee

$15.99

Priority Shipping

✔

Local Florist Delivery

✔

Online Ordering

✔

Order Tracking

✔

Occasions and Events

 

Christmas

 

Birthday

✔

Anniversary

✔

Sympathy and Funerals

✔

Congratulations

✔

Thank You

✔

Housewarming

✔

Get Well

✔

Weddings

✔

Business Gifting

✔

Retirement

✔

Graduation

✔

Love and Romance

✔

New Baby

✔

Im Sorry

✔

Others

✔

Customer Assistance

Money Back Guarantee

✗

Service Charge

Varies on the local florist

Phone

✔

Email

✔

FAQs

✔

Knowledge Base

✔

Store Locator

✔

Flower Delivery at Teleflora

With its 100% hand-prepared and hand-delivered flower arrangements, Teleflora is an ideal choice for people searching for a more personal touch. Teleflora also offers same-day flower delivery making it perfect for funerals, last-minute birthday presents, and anniversaries.

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28 Customer Comments & Reviews

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Jay A
4/12/2024
AVOID AT ALL COST!!! There are 1409 reviews, 85% are one star. We ordered a floral from their website the day prior and paid $81 to have the flowers delivered the next day. We found out the flowers are being delivered from the same town we wanted them delivered to. It is now 5 PM and the flowers were not delivered. They said delivery is from 11AM to 7PM. This is bogus and wrong. Worst place to buy flowers from. When we called to express our disgust all we got was we can refund you. They should put on their webpage, We don't just sell flowers, we can refund as well as we don't deliver on time. We were told it would be delivered by 4:55 PM... Again it is now 5 PM and still no flowers.

brprs02
2/14/2024
Ordered from Teleflora and they said ordered would be delivered on Feb 14th. At 6pm still had not seen a delivery so contacted customer service. They said it had been delivered. I asked do they have proof of delivery and they said no. So asked for a refund of my money since I never received my order. They refunded me 30% of total cost as a credit account. Said that was the most they could do for me. With such horrible service what good does a 30% account credit give me since I will never use them again. Needless to say contacted my CC company and disputed the charges. Will see how this all pans out in the end.

Alexandra S
2/6/2024
My sister-in-law just had a baby boy. I sent the baby boy block vase with white roses and blue flowers and ribbons. She got 6 bright orange roses instead. Does orange say baby boy to you? I was so pissed, I’ll never use teleflora again.

oziouzenkova
2/3/2024
Teleflora is the worst in my life. They commited to deliver flowers for funeral to my friend in different country and send me a note that they cannot deliver a day before delivery. Never trust this company.

jkfogel
11/29/2023
I was very disappointed when I saw a picture of what arrived to my friend! It was much less full and colorful than what I ordered, which was ther deluxe size of the bee pitcher bouquet. It should have included orange and pink roses, but instead there were no oranges, too many greens, not enough flowers, and not even a bee pitcher. It was a different colored pitcher with a dragonfly. I will not order from Teleflora again. You can not trust that they will deliver what you ordered, so their communications with and/or choice of local florists seems to be lacking.

psl0216
11/27/2023
I used Teleflora based on the reviews. I ordered four flower arrangements for my family members. Each order was the deluxe version. Every order delivered was not the deluxe version. Much smaller (less flowers) than what was ordered, with different flowers and colors. What was delivered did not even resemble what was ordered. One order was a a dozen and half pink roses for my daughter. Only 12 roses were delivered. I do not understand how this company can have such good ratings when my experience was so disappointing.

montelongole
5/13/2023
o star. they sent a confirmation delivery email, but the flowers were not delivered. very sad it was for Mothers day.

b.derden
3/30/2023
I ordered flowers for a funeral with pink and yellow roses but what I ended up with was carnations with 4 only 4 roses for 120.00 that was embarrassing, my flowers were the ugliest that had arrived. They were already wilting and mind you I ordered for same day delivery so the flowers would be fresh but definitely not... I called back and they only offered me 30% refund 😒 I will never order from teleflora again!!!!!

stevenkleeberg
3/25/2023
I would leave no stars if that were possible, Spend 30 min going through the website to find the perfect gift for a workers anniversary , place the order and guess what- at the end of the day I received a message Order Canceled no explanation, reason, or a way to reorder. NEVER AGAIN

J
JILLEEN R
3/16/2023
This company scams consumers with the bait and switch. I upgraded my arrangement and the basic arrangement arrived at the funeral home. To take advantage of those experiencing loss is especially shameful. Completely unethical business practices and I expect little resolve outside of court but I messaged them to see if they'll resolve this matter.

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  • Flower arrangements for different types of occasions
  • Next-day and same-day delivery
  • Hand-delivered artisanal arrangements
  • Hand-arranged bouquets by a local florist
  • International delivery
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