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Teleflora Flower Delivery Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
28 Customer Comments & Reviews - see all comments
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Teleflora is a company that connects consumers with local florists in the United States and Canada. It has an easy-to-use online service that makes it easy for customers to search for florists near their area. All Teleflora flower arrangements are artistically designed by a local florist, using available fresh and seasonal flowers. 

Features and Services

Teleflora offers flowers for birthdays, funerals, anniversaries, Valentine’s Day, Christmas, new baby, get well, International Women’s Day, and other special events. Every arrangement is hand-made and personally delivered, and comes with a guarantee that flower arrangements are only made from the freshest flowers available.  

Clients can select their florist and shop from a list of flowers arranged in categories. Detailed searches are made by selecting a specific product category, occasion, or price. Clients can then select preferred arrangements, Deluxe or Premium. Gift options include balloons, chocolates, and stuffed animals.

A wide selection of flowers is available, such as Asters, Calla Lilies, Carnation, Dahlias, Gerberas, Lisianthus, Orchids, Peonies, Roses, Snapdragons, Sunflowers, Tulips, Tropical Flowers, or Mixed Bouquets. Teleflora can also deliver your order to any secure building, gated community, military base, hospital, or funeral home. Delivery charges include an additional $15.99 service fee for all plant and flower orders in the US and Canada. This fee is subject to change on holiday and peak seasons.

Flower Selection

Exotic Blooms

✔

Live Plants

✔

Custom Arrangements

✔

Hand-Held Bouquets

✔

Fresh Arrangements in Vase

✔

Artificial Flower

✔

Boutonnieres

✔

Corsages

✔

Cut Flowers (without vase)

✔

Other Gift Items

Gift Baskets

✔

Gourmet Treats

✔

Customized Greeting Cards

✔

Wine

✔

Balloons

✔

Designer Products

✔

Gift Cards

✔

Outsourcing

In-Season Blooms

✔

Locally Sources

✔

Greenhouse Flowers

✔

Order and Delivery Options

International Delivery

US or Canada Only

Same Day Delivery

✔

Shipping Fee

$15.99

Priority Shipping

✔

Local Florist Delivery

✔

Online Ordering

✔

Order Tracking

✔

Occasions and Events

 

Christmas

 

Birthday

✔

Anniversary

✔

Sympathy and Funerals

✔

Congratulations

✔

Thank You

✔

Housewarming

✔

Get Well

✔

Weddings

✔

Business Gifting

✔

Retirement

✔

Graduation

✔

Love and Romance

✔

New Baby

✔

Im Sorry

✔

Others

✔

Customer Assistance

Money Back Guarantee

✗

Service Charge

Varies on the local florist

Phone

✔

Email

✔

FAQs

✔

Knowledge Base

✔

Store Locator

✔

Flower Delivery at Teleflora

With its 100% hand-prepared and hand-delivered flower arrangements, Teleflora is an ideal choice for people searching for a more personal touch. Teleflora also offers same-day flower delivery making it perfect for funerals, last-minute birthday presents, and anniversaries.

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28 Customer Comments & Reviews

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Betsy M
3/4/2023
This company will NEVER stop emailing you. Unsubscribe all you want, they keep loading your inbox. I have written letter, posted, and now sent a certified letter to the BBB with complaints against the florist and Teleflora. Maybe a hefty fine will get their attention. The emails just bury your inbox every single day, DO NOT BUY ONLINE from this company

gebennington
11/25/2022
Can I leave a ZERO star review? This is the #WorstFlowerDelivery company on the internet. Ordered Thanksgiving centerpiece for family at home and they NEVER delivered. This is the SECOND time this has happened. Shouldn't have given them a second chance. #NEVERAGAIN

B
Brian B
11/14/2022
A close friend of ours lost his mother. He finalized arrangements late on a Saturday night and sent us the information. The visitation and funeral were to be on Monday. I ordered flowers through teleflora. The prices weren't bad and the website was easy enough to use. I placed an order to be delivered at 1:00 pm at the funeral home. I know it was a bit of a short notice, but I've done this many times before with no issues. At 9:45 am on Monday, I got a text while at work saying they wouldn't be able to fulfill the order and gave a number to call. I called and it took 25 minutes to talk to someone who just repeated that they couldn't fulfill the order, but would refund the fee... Read More

tanyadickerson5181
8/24/2022
My father passed away 8/11/22 and I order an arrangement for his casket from this site Tuesday 8/16/22 prior to his Sat am funeral. Requested a Friday 8/19/22 delivery to ensure they would be there in time. Received confirmation Tues afternoon, then Friday afternoon at 12:54 p.m. the day of delivery I received and email stating they were unable to fulfill my order. I can not tell you how livid I was and customer service was useless. They had ample time to inform me they could not fulfill my order so I was able to order from else where but that late in the afternoon with the funeral the next am no one was able to help last min. As if dealing with a parent's funeral isn't hard enough to be... Read More

trafficdataconsultants
5/12/2022
I ordered Mother's Day flowers from Teleflora for my daughter. The flowers arrived on time, but they were in horrible condition. As my daughter put it, "they looked like they had been microwaved". When I complained to Teleflora, they offered to refund less than a third of my cost plus a discount on my next order. As if I'll ever use this company again.

huntmphd
1/10/2022
I have occasionally not been satisfied with a teleflora delivery but that is rare and they always make it right. My most recent purchase was a sympathy basket for the loss of a beloved pet. It was stunning. I wish I could load a picture here. It was not exactly as pictured; it was far more beautiful. The local florist that they chose did an excellent job. Very Pleased

L
LeeEllen
8/30/2021
If I could rate this company a no stars, I would. I have given this company several chances and this past weekend was the icing on the cake. I placed an order for delivery on 8/16/21, I received a phone call stating that that could deliver the arrangement the next day. I cancelled. I place an order on 8/27/21 for same day delivery before noon. I received an email stating that they ran into an issue and if I had an alternate day of delivery. I siad it could be delivered the next day on the 28th. On the 29th I received a phone call stating that my arrangement was not delivered and could they deliver it on the 30th. What kind of business is this/? They couldn't do my original date, I gave... Read More

J
Jonnie
5/3/2021
I was disappointed in the Teleflora Regally Yours Orchid. The plant and flower arrangement was over $120 so it wasn't the cheapest arrangement offered. The plant/flower arrangement that was delivered looked nothing like the photo. The plant was supposed to have thin, tall, vertical leaves with orchids coming up from the center. What arrived had wide, limp leaves hanging over the base of the vase. The vase was supposed to be a Noble Heritage Urn but it was something cast to look like wicker. In addition, when I contacted customer service to express my disappointment, their response was sorry I was disappointed. Will not order from them again.

Veronica L
4/22/2021
Ok. I am mad. I chose a beautiful bouquet for my friend who had helped me a great deal with my mom's death. I paid for premium flowers $147.60 including delivery. They had three types, Standard, Deluxe and Premium. The bouquet delivered looked stunning on their web page. Actually is called, Teleflora Stunning Swirls Bouquet. When delivered, my friend sent me a photo of it. Well, the stunning bouquet, didn't even get to the Standard regular bouquet. Very disappointing. Will not use this company again. The funny thing is that the reviews, they showed are all excellent. Only until I got the photo and did further research, I realized they are hiding their real reviews. of 3.5 out... Read More

V
v c
3/26/2021
run!!!!!!!, do not use this terrible company. ordered flowers a couple weeks ago to be delivered yesterday mar 25 2021. no flowers delivered, no call nothing. called today and no help except to say they will deliver next week! totally unacceptable!! please do not make the mistake of using this company. i will be requesting a charge back from my credit card company

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Special Offer: $10 OFF For New Customers

  • Flower arrangements for different types of occasions
  • Next-day and same-day delivery
  • Hand-delivered artisanal arrangements
  • Hand-arranged bouquets by a local florist
  • International delivery
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