#1
Our Partner
10 / 10
  • Comprehensive hosting, monitoring, routing, and management 
  • Transition seamlessly to a human agent
  • Website chat, in-app chat, Facebook Messenger, and text messaging
  • Largest store of messaging transcript data, with detailed intents mapped for each industry and their core use cases
  • Basic and advanced natural language processing capabilities
  • Open API to integrate into any other platform
  • 20 years experience with 18,000 businesses, including many Fortune 500 companies
  • Easy-to-use console
  • Create your own chatbot and build conversational interfaces into your applications
  • High quality speech recognition and natural language processing
  • One-click deployment to multiple channels including Facebook Messenger, Slack, Kik, and SMS
  • No upfront costs or minimum fees with pay-as-you-go usage pricing
  • Uses years of domain knowledge and natural language processing
  • Provide examples of user queries
  • Built-in speech recognition
  • Integrated with Google Cloud, so can host the writing of serverless scripts in its interface
  • Integrates with 14 platforms, including Google Assistant, Facebook Messenger, Slack, Skype, and Twitter
  • Easy-to-use interface for quickly building chatbots 
  • Pre-built intents and dialog flows by industry
  • Ability to integrate with other Watson APIs
  • Augment your chatbot with Tone, Empathy, Watson Discovery, etc
  • Deploy on mobile devices and messaging platforms
  • Patented Contextual-Answers(™) and natural language processing algorithm for personalized responses
  • Automatically imports content from FAQs, customer knowledge bases, and external knowledge sources
  • Taps into existing knowledge sources to include personal information in answers
  • Open API to integrates into other technologies
  • Provides one touchpoint that includes resolution, digital IVR, big data, search and guidance
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