10 Best
Cell Phones for Seniors
of 2024
Cell Phones for Seniors
of 2024
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Consumer Cellular GrandPad
- Wireless charger cradle
- Walkthrough video instruction manual
- Full HD touchscreen with large fonts & buttons
- Built-in 4G LTE internet connection
- Companion app to connect with loved ones on any device
- Instant customer support connection
Consumer Cellular GrandPad Cell Phone for Seniors Review
ConsumersAdvocate.org
25 Customer Comments & Reviews - see all comments
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GrandPad is an easy-to-use tablet designed with seniors in mind. The tablet helps users keep in touch with their loved ones by allowing them to make phone calls, video calls, send text messages, and more. The device is user-friendly and comes with custom apps that cater to the user's specific needs.
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25 Customer Comments & Reviews
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Senior citizens are typically fond of old school games such as dominoes but there is no method to customize the GrandPad for the individual. Another frustrating fact is the Internet button does not lead the senior to the internet or allow them any leeway to explore the internet. Instead, Consumer cellular restricts the flow of information to the NOAA, NPR, AARP and one other liberal leaning source of information. Had I adequately researched the GrandPad rather than relying on ratings, I would have simply bought a tablet from Verizon and customized it myself for my mother-in-law. I am greatly disappointed in this product for the aforementioned reasons and will implore Consumer... Read More
I purchased the GrandPad for my parents at the beginning of the Covid 19 pandemic because they are living in an isolated area and I live 700 miles away. My mom is 87 and her husband has heart disease, and knowing that they can keep in touch with the entire family and even video conference with their healthcare providers gives me enormous peace of mind. They do not have internet and are a bit overwhelmed with most technology, but they are enjoying their GrandPad immensely. It’s simplicity has won them over, and given them confidence in exploring the benefits of limited access to basic internet services without being too complex. The ability to grant administrative access to myself... Read More
My 92 year old mother didn’t want one but we got her one anyway. She Loves it, especially now since we can’t see each other. Now we can! It’s so easy to use, she’s figuring it out on her own. We are so thankful for the grandpad!!
The only cell phone service at my mom's house is Verizon. The device will not work. It will work with AT&T and TMobile ONLY. She lives in a very rural area where Verizon is the only coverage. I will need to return the device. She is very disappointed....as is the whole family. Customer service has been helpful and the device is very user friendly--if only she could use it....
It's really too bad that Grandpad developed an item that can truly help seniors not feel so isolated. But then they partnered with Cellular Central and gave them full control of their device. If you decide to purchase this item, you better hope the person you are giving it to plans to use it for a long while. Because NO ONE else can use the Grandpad afterward. It is not an item you can reset, insert a new SIM card and allow to be used by someone else. Grandpad either does not care about that fact, or has not control. Not sure which. And Cellular Central certainly doesn't care. What a waste. I am writing this during the Covid-19 of 2020 in the USA. My mother is in assisted living and unable... Read More
My mom is 94 and this has been a lifesaver didn't see her for four weeks and can now vidio chat best purchase ever easy for her to use with a little help from nurses highly recommend,peace of mind is the best
We have reached out on multiple occasions to Consumer Cellular Service Supervisors, have sent 2 letters to John Marick, the CEO of Consumer Cellular, and Greg Pryor, the COO of Consumer Cellular to resolve a very serious matter amicably regarding two defective phones that presented my 72 year old husband to be without a working cell phone. On February 2019, my husband and I purchased a Doro phone at Best Buy through the Consumer Cellular offer. A week after we purchased the phone, we noticed the keys were sticking and adding additional numbers. This was frustrating and annoying, but we dealt with it. In September 2019, the keys were still sticking adding additional numbers, and... Read More
If you do not have good WiFi do not get this product. Purchase for my Mother who does not have WiFi. Doesn’t work properly in her home. YouTube, Facebook, etc does not load consistently and hardly ever at night. If you have a metal roof or in a rural community you are out of luck.
Do not buy it...…….I have had nothing but trouble trying to set this up. The problem is that it is not like a normal phone. Yes, they can make phone calls, however they cannot get calls unless the person has been programmed in. I have yet to get anyone programmed in. I keep getting a run around as to how to do that. They tell me I can do it without the grandpad (as this is at my 86 year old uncles house). But I can't. They send e-mails to log in, but they go to the grandpad which I don't have at home. I have tried numerous time unsuccessfully to get anything on my desk top. Also, if they do not answer the phone, it does not go to a voicemail. So if this older person goes to the... Read More
Having a terrible time with the GrandPad. $40 a month but there has been ongoing issues with connection, needed to try another SIM card. My Mom has a flip phone for God's sake she could not figure out how to put in a SIM card. I live in Illinois and she is in Florida-hard of hearing, the video option is best for our communication, but not if it only lasts for 4 seconds. I paid someone to do the SIM card. Now they are saying the WiFi might be "fighting" with something else and there needs to be someone with her to try several things. This was touted as a simple easy to use option for seniors. Not true. I'm giving up at this point
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Top Rated
Consumer Cellular GrandPad
- Wireless charger cradle
- Walkthrough video instruction manual
- Full HD touchscreen with large fonts & buttons
- Built-in 4G LTE internet connection
- Companion app to connect with loved ones on any device
- Instant customer support connection